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Citadines South Kensington

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Traveller (215)
Room & Suite (107)
Dining (3)
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Overview
  • Excellent50%
  • Very good37%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Available
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair Access
4 Star Hotel
All hotel details
Additional information
Offers from Citadines South Kensington
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Offers from Citadines South Kensington
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,020)
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All reviewsapartment hotelgloucester road tube stationgreat locationkensington gardenshyde parkone bedroom apartmentthe sofa bedwaitrose supermarketsmall kitchenroyal albert hallshort walkscience museumnatural historylaundry facilitiesself cateringserviced apartmentkensington high street
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1 - 5 of 776 reviews
Reviewed yesterday

The Citadines South Kensington is located in a real nice neighborhood. It's perfect for family with kids if you want to stay away from the city center. The Kensington Palace and gardens is close by. You don't have to worry about food and groceries since...More

Thank Edena S
Response from Anthony B, General Manager at Citadines South KensingtonResponded today

Dear Edena, Thank you for your wonderful review which I was delighted to read. I was so pleased you enjoyed your stay with us. I am delighted to hear you were thoroughly looked after by our team. We do hope to welcome you back very...More

Hotel's Favourite
Reviewed 3 February 2018

The South Kensington Citadines is in a great location for going to Royal Albert Hall and many museums. The shops of Knightsbridge are nearby. There are many restaurants in the area, and a WholeFoods within a walk. I stayed in a large studio, which had...More

Review collected in partnership with this hotel
Thank Frenchtwinkie
Response from Daniela C, General Manager at Citadines South KensingtonResponded 5 February 2018

Dear Frenchtwinkie, I would like to thank you for choosing to stay with us at Citadines South Kensington, and for taking the time and effort to write your review. We are pleased that you found your apartment to have all the requirements you needed and...More

Reviewed 3 days ago

Location was excellent - right where we wanted to be. The apartment hotel provided coffee in the reception/lounge. Our room was a lounge/kitchen with a bedroom/bathroom upstairs. The small kitchen was adequate with facilities to prepare snacks etc. The lounge was large enough but only...More

1  Thank rcunningham299
Response from Anthony B, General Manager at Citadines South KensingtonResponded 2 days ago

Dear Reviewer, I regret to learn that your stay was impeded by the issues you have highlighted in your feedback .Please accept my sincere apologies for the inconvenience that we may have caused you. I have shared your experience with my executive team so that...More

Reviewed 4 days ago

Wonderful service staff, great amenities provided. I've never been to a hotel or service apartment where breakfast items were provided - bread, cheese, tomatoes, eggs. And very well stocked with crockery. The 1 bedroom suites were a good size for 3-4 people, although the 1...More

Review collected in partnership with this hotel
Thank feistyfei
Response from Anthony B, General Manager at Citadines South KensingtonResponded 2 days ago

Dear Reviewer, Thank you kindly for bestowing us with your generous compliments in respect to our accommodations and amenities. We were truly delighted that we exceeded your expectations .We look forward to welcoming you back to Citadines South Kensington. In the interim, we remain at...More

Reviewed 6 days ago

Citadines is only five minutes walk to the Gloucester Rd Underground station and its very modern interior is very comfortable. We enjoyed being able to use the basement laundry and having the small apartment kitchen.More

Review collected in partnership with this hotel
Thank dianekendall42
Response from Anthony B, General Manager at Citadines South KensingtonResponded 5 days ago

Dear Diane, Thank you kindly for bestowing us with your generous compliments in respect to our accommodations and amenities. We were truly delighted that we exceeded your expectations .We look forward to welcoming you back to Citadines South Kensington. In the interim, we remain at...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Details
Price range
US$151 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Green Hotel in London
#143 Luxury Hotel in London
#151 Romantic Hotel in London
#340 Business Hotel in London
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$151 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Green Hotel in London
#143 Luxury Hotel in London
#151 Romantic Hotel in London
#340 Business Hotel in London
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (215)
Room & Suite (107)
Dining (3)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
hfk1918
10 June 2018|
AnswerShow all 2 answers
Response from WingYin35 | Property representative |
Dear hfk1918, Yes, our nearest underground station is Gloucester Road, which the Piccadilly (navy blue) line is a direct line from Heathrow airport to our residence. From Gloucester Road, it is a short 5-7 minute walk on... More
1
Vote
edalin t
22 April 2018|
AnswerShow all 5 answers
Response from WingYin35 | Property representative |
Dear edalin t, We only provide cleaning for stay more than 7 nights, that are included in the room rate. However, we can provide this service at a chargeable rate for those staying less - Either £15.00 for a Studio, or... More
1
Vote
Darya S
2 February 2018|
Answer
Response from WingYin35 | Property representative |
Dear Darya S, We will ensure that during your stay that we will supply a baby cot during your stay. Please contact our front desk team om +44 0207 543 7878 with your reservation name, and dates so we can make a note on... More
0
Votes
Room Tips
"Check the room you are booking - don't book room 400"
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"Choice of bedding would be good. Heavy duvets in summer are not comfortable."
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"Use the launderette in the basement. We went to a local laundry and were scalped."
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"We were on the south side which was quiet. I can't speak for the other rooms but I expect we would have..."
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