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Citadines South Kensington

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#174 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Citadines South Kensington
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708 Reviews from our TripAdvisor Community

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Showing 519: English reviews
Sydney, Australia
Reviewed 2 March 2017

A nice, clean, modern hotel. Staff very helpful, amenities good. Great location - just a 5 minute walk to Gloucester Rd tube, close to a Waitrose, wine shops and nice pubs and restaurants. The room and bathroom were a decent size, toilet separate from bathroom. They don't do breakfasts but there are places just around the corner which are open...

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Helpful?
Thank Kate M
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Kate M, Thank you for your 5* review! It was a pleasure to have you stay with us. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good...

Zwolle
Reviewed 27 February 2017

We had the 1-bedroom for 4 persons. Room was good but small. However more than sufficient for 2 adults and 2 children. Second bed is a sofa bed but slept well. Room was properly cleaned and looked nice. Our room was on 6th floor. Rooms are quiet.

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Helpful?
Thank johannesk56
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear johannesk56, Thank you for your nice review regarding your stay with us at Citadines South Kensington. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. Warm Regards, Gabor Toth

Porto Alegre, RS
Reviewed 20 February 2017

room was excellent, had everithing we neded, location fantastic ,close to metro and bus station, staff marvelous(michele specialy), the coffe machine on the hall and the celphone to use for free was a great surprise!

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Helpful?
Thank sergiovallandro
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear sergiovallandro, Thank you for taking the time to submit your feedback. I am delighted to hear your stay was so positive. Your kind comments about our front desk team, especially Michele, is much appreciated and will be shared with the rest of the staff at the property, I am sure they will be also very pleased to hear your...

Puerto Princesa, Philippines
Reviewed 19 February 2017 via mobile

5 night stay. Great value for a superb location with Gloucester Road tube a few minutes walk away, pubs, eateries and a good supermarket close by. The staff are all nice and friendly. Our 1 bedroom unit is very cosy, quiet and secure. Very happy!

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Helpful?
Thank Matt M
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Matt M, Thank you very much for staying with us and I really appreciate you taking your time to leave us a positive review. I am more than happy to hear of your satisfaction with the service provided and the suitability of our One Bedroom apartment. My team and I are looking forward to welcome you back in the...

Reviewed 19 February 2017 via mobile

My hub & I stayed in Studio for 4 nights, everything was good, clean & quiet room facing back of the street, bout 5-8mins walks to Gloucester underground, few supermarkets nearby (tesco express /waitrose /sainsbury) as well as coffee shops & restaurants. About 15 mins walk to museums. Will definitely stay here again~

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Helpful?
Thank YvoNevLL
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear YvoNevLL, Thank you for submitting your review on Tripadvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank...

Selangor
Reviewed 16 February 2017

Loved my 2 nights stay here. Parking availability was really a blessing considering the difficulty in finding available car park slots within the Kensington neighbourhood. Staff were very helpful, polite and attentive throughout.

Review collected in partnership with this hotel
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Helpful?
Thank Ashe1975
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Ashe1975, Thank you for positive review on Tripadvisor. It is an absolute delight to hear that you enjoyed your stay with us, and you took advantage of the use of our car park. At Citadines South Kensington, we pride ourselves in offering great customer service and it's great that you had the full Citadines experience. We look forward to...

Reviewed 15 February 2017 via mobile

We bad a great lunch. My old complained that her pasta was ever so slightly under cooked and her pasta was dry which it was. Service excellently. Pretty fast too. See you soon. Cheesy garlic bread a little over powering and greasy. Great little bottle of white.

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Helpful?
Thank Sarah M
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Sarah M, Thank you for your comments. Regards, Gabor Toth

Kuala Lumpur, Malaysia
Reviewed 10 February 2017

The Citadines South Ken is quite a brilliant place for the price point. Complimentary coffee/tea/hot chocolate for all guests and a usable gym, with relatively fast internet all around. Studio apartment was fully furnished if one wanted to do some cooking as well. The highlight of the property, though, has got to be the evening receptionist/manager, Michele. He is thoroughly...

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1Thank marwanmasom
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear marwanmasom, Thank you for your generous review. I am so pleased you had a pleasant stay and praise about our front desk staff, Michele in such high regard. We are looking forward to welcome you back in the future. Best Wishes, Gabor Toth

Manchester
Reviewed 9 February 2017

Everything I needed for an overnight stay was just right. Polite staff, very quiet room, fast internet access, good facilites. A trifle expensive, but that's London. I'll definitely bee back, so long as it doesn't get too much more costly.

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1Thank JohnOates_931
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear JohnOates_931, Thank you for submitting your review about your recent stay at Citadines South Kensington. It was an absolute pleasure to have you with us, and I am glad that we exceeded your expectations with our facilities and service. We look forward to seeing you again! Kindest Regards, Gabor Toth

Reviewed 6 February 2017

Room and location perfect for my purpose. Everything was very functional and there's an ideal at-home atmosphere after a busy day in London. The rooms located versus the back street are very quiet. Perfect experience

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Helpful?
Thank Sandra G
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Sandra G, Thank you for your positive review, I'm so delighted that we fulfilled your trip in London. Our contemporary decor is indeed suitable for many of our business and leisure travellers. We hope to welcome you back to Citadines South Kensington soon! Best Regards, Gabor Toth

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Apartment hotel; some with full kitchens; multilingual staff; restaurant & bar; situated near Kensington Gardens. ... more   less 

Additional Information about Citadines South Kensington

Address: 35 Gloucester Road, London SW7 4PQ, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $261 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines South Kensington 3*
Number of rooms: 92
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Also Known As:
Citadines Prestige South Kensington Hotel London
Citadines Hotel London
Hotel Style:
#19 Green Hotel in London
#151 Romantic Hotel in London
#271 Family Hotel in London
#346 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Citadines South Kensington staff and other travellers.
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Questions? Get answers from Citadines South Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 3rd floor facing Gloucester Road and that was great. There are restaurants and cafes on the street below but no noisy bars.”
wizelliott, 24 Apr 2017 | Read review
“I'd ask for a room on the higher floors next time, but really all rooms are fine.”
762rimmas, 16 Apr 2017 | Read review
“no idea, we were probably the loudest on our floor (4th) w/ a crying toddler”
marissa81579, 10 Apr 2017 | Read review
“Internet on the top floor a bit variable. It works but can be slow. Check out all the facilities of the hotel like the gym and laundry. ”
gmorient1, 31 Mar 2017 | Read review
“Accessibility, quiet rooms, safe neighborhood”
albertogas66, 16 Mar 2017 | Read review
5 of 5