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Tower Suites by Blue Orchid

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100 Minories, London EC3N 1JY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (144)
Room & Suite (31)
Dining (11)
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What you can expect during your stay
  • Individually wrapped toiletries
Updated 28/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tower Suites by Blue Orchid
Updated 28/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#558 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Commanding sweeping views over the River Thames and the Tower of London, Tower Suites offers a diverse range of accommodation. Beautifully appointed suites provide all the amenities sought by today’s most discerning international travellers. Each of the 273 individual suites features wireless and fixed high-speed internet and state-of-the-art LED flat-screen smart TVs.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Airport transportation
Business Centre with Internet Access
Meeting rooms
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Special diet menus
Wine / champagne
Baggage storage
Concierge
Non-smoking hotel
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Electric kettle
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Arabic and 5 more
138Reviews14Q+A20Room tips
Traveller rating
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Popular mentions
Barb G wrote a review 14 Jun
2 contributions
We stayed in the Tower Suites from Monday to Friday last week (7-11 June). The room was well laid out the bathroom was good, the kitchen with a washer, fridge and oven was a good addition. It was spotlessly clean. We went for breakfast (continental) which was included in the price. They seemed to be training a lot of waiters - some of which couldn't speak English which led to a bit of confusion over ordering food. The one shining light there was a lady called Rebecca. She was so helpful and professional and couldn't do enough for us. We think she was in charge of the breakfast room and she really knew her job. One downside is that we didn't get a view of the Tower or London - just an abandoned grey building so if you are staying - ask for a room with a view!
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Date of stay: June 2021
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Response from Sarah Ermisch, General Manager at Tower Suites by Blue Orchid
Responded 3 days ago
Dear barbg685, Thank you for taking the time to review your recent stay at the Tower Suites. We are delighted that you had a good stay in general, but regret that you were not completely satisfied with the view from the room allocated to you. Unfortunately, not all rooms have a view of the Tower of London, although we do try to accommodate guests' requests whenever possible. We are sorry if you experienced difficulties at the breakfast service. It is true, we are delighted to have new colleagues on-board, but we will pass your comments to the Training Manager who we will continue to train and develop them to shine. We are, however, glad Rebecca could assist you through, and she will be pleased to read your kind words. We hope to have the opportunity of welcoming you back again soon. Kind regards Blue Orchid team
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alievs wrote a review 14 Jun
Cheltenham, United Kingdom15 contributions1 helpful vote
Stayed here with my boyfriend this weekend just gone and enjoyed our stay in a superior suite. A few things to mention here, the first night we asked for 2 bathrobes which didn't arrive until we went down for a second time to ask again. Following this, they were brought to our room by a really friendly gentleman from the housekeeping team who apologized for the mix-up. The second night we asked for 2 more pillows as we were only provided with one each but unfortunately, these never showed up. My final gripe was the breakfast... we were told we would have a continental breakfast delivered to our room at an appointed time. Although it arrived on time, it was actually laughable as we received, a small carton of orange juice, a small croissant, two slices of ham and cheese, one cherry tomato, a slice of cucumber and toast that was so cold it was questionable whether it had even been toasted that morning. To top this off, it was served in a small TUPPAWARE BOX! Upon reflection, we realized that this was probably due to the fact that the hotel was SO busy and they needed to make sure that everyone was fed, however, having paid over £350 for two nights, the breakfast was simply unacceptable. Definitely not to 5* standard. A few other things to note, if you are an older couple looking for a quiet hotel, avoid this one like the plague. The rooftop bar attracts a substantial amount of nighttime drinking customers, as a young couple, we found the atmosphere great but couldn't help but think that if this were my parents, they would find this really overwhelming. Also, be prepared to be greeted with piles of vomit outside the door each morning as you leave for the day! Furthermore, be aware that you will be asked for a £100, security deposit to be made payable upon arrival. I wish I had known this before arrival. Finally, I know I have picked out a few things here but it must be said, the hotel was lovely, the room was gorgeous and clean and the staff were friendly and helpful. We acknowledge that we are very fortunate to be able to get a weekend away during the pandemic and understand places are adapting and learning how to make things work in these unforeseen circumstances. We are very grateful to tower suites for hosting us... just PLEASE sort out those breakfasts!
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Date of stay: June 2021
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littlejacksnan wrote a review 11 Jun
Sunderland, United Kingdom15 contributions8 helpful votes
Tower suites are ideally situated next to tower hill tube station and overlooking the tower of london ...we stayed in room 801 which was on the top floor with a fab view of the tower and the guerkin ...room was immaculate lovely king size bed which was very comfy ...theres a rooftop bar which is nice to relax in after a days shopping and sightseeing. waiters and all staff were immaculately dressed and very helpful especially rebecca she was such a lovely girl...very friendly ...one of the nicest places I've stayed at in london will definitely stay there again in the future .
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Date of stay: June 2021Trip type: Travelled with friends
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Response from Sarah Ermisch, General Manager at Tower Suites by Blue Orchid
Responded 3 days ago
Dear littlejacksnan, We are delighted that everything was to your satisfaction and you liked the attractive location of the hotel and the Skyline- rooftop bar. We are pleased you found our staff to be helpful and friendly, in particular Rebecca. The team will be thrilled to read your feedback as they always strive to go an extra mile and deliver a unique experience to our guests. Thank you once again for sharing your positive experience and we look forward to warmly welcoming you again to the Tower Suites in the near future. Kind regards Blue Orchid team
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Katherine wrote a review 11 Jun
1 contribution
I don't usually write reviews but my stay at this hotel was so good I had to. My partner and I booked a room for one night for our anniversary and it was the perfect night. All of the staff were so helpful and friendly. Every staff member that we interacted with was pleasant and welcoming, from the receptionist, to the cleaners, to the night staff and the staff serving us breakfast. This really made the trip even more enjoyable. When we checked in, our room was upgraded and we were offered the option to have breakfast included as well. The room we stayed in was very spacious and included a kitchenette as well. There was also a small dining table. The kitchen had cutlery, glasses, plates, and the fridge even had ice trays so that we could make ice. The rooms are modern and have everything you could need. The continental breakfast was much better than we expected and the dining room was very nicely furnished. The location was the perfect location for us, right next to the station and a 10 min walk into the city. For the price we payed it was well worth the money. Couldn't have asked for a better night. We will definitely be returning.
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Date of stay: June 2021
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Response from Sarah Ermisch, General Manager at Tower Suites by Blue Orchid
Responded yesterday
Dear T743EOkatherinew, Thank you for choosing the Tower Suites and taking the time to review your recent stay with us. We are extremely pleased to read that you had such a wonderful time celebrating your anniversary with us and enjoyed absolutely everything- especially our convenient and fantastic location and the comfort of our modern suite with fully equipped kitchen. We are glad that you found the staff to be friendly, helpful and welcoming and that you felt this made the hotel stay more enjoyable. On behalf of the entire team, we thank you for your lovely feedback and look forward to welcoming you back soon. Kind regards Blue Orchid team
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Sunseeker wrote a review 7 Jun
Surrey, United Kingdom6 contributions1 helpful vote
Unfortunately this is not a hotel I would return to, or recommend visiting. Customer service is lacking. The lobby is too small and insufficiently staffed meaning you have to queue for over 30 minutes to check in upon arrival. Then constant queues for the lifts, and the area you wait in for the lift is overly crowded especially within Covid times. This is because non-residents use these lifts all day long to access the bar and restaurant. Really the lifts should be separate for residents of the hotel to avoid the overcrowding. Bizarrely this area also houses club promoter type staff who are loud and boisterous. Very odd for a hotel. Breakfast during Covid is very poor, and not worth the money paid. No instructions in the room at all, and instructions were very rushed at check-in due to staff understandably being overworked with the constant queues. Very lacklustre view from the room of train tracks and nothing else. Bathroom is very nice. Ideally located though and easy to get around from the hotel.
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Date of stay: May 2021
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2 Helpful votes
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PRICE RANGE
US$144 - US$334 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
273
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Frequently Asked Questions about Tower Suites by Blue Orchid
Which popular attractions are close to Tower Suites by Blue Orchid?
Nearby attractions include Tower of London (0.3 km), Ceremony of the Keys (0.07 km), and Jeff Wayne's The War of The Worlds: The Immersive Experience (0.4 km).
What are some of the property amenities at Tower Suites by Blue Orchid?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Tower Suites by Blue Orchid?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Tower Suites by Blue Orchid?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Tower Suites by Blue Orchid?
Conveniently located restaurants include La Dame de Pic London, Omnino Leadenhall, and Balls Brothers Minster Court.
Are there opportunities to exercise at Tower Suites by Blue Orchid?
Yes, guests have access to a fitness centre during their stay.
Does Tower Suites by Blue Orchid have an airport shuttle?
Yes, Tower Suites by Blue Orchid offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Tower Suites by Blue Orchid?
Yes, dry cleaning and laundry service are offered to guests.
Does Tower Suites by Blue Orchid offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Tower Suites by Blue Orchid?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, Greek, and Arabic.
Are there any historical sites close to Tower Suites by Blue Orchid?
Many travellers enjoy visiting Churchill War Rooms (3.8 km), Tower of London (0.3 km), and Houses of Parliament (3.6 km).