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Grosvenor House, A JW Marriott Hotel

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#221 of 1,088 Hotels in London
Certificate of Excellence
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Grosvenor House, A JW Marriott Hotel
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2,471 Reviews from our TripAdvisor Community

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Showing 2,293: English reviews
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Congleton, United Kingdom
Reviewed 2 days ago NEWvia mobile

Having only ever visited The Grosvenor House previously to attend functions in the Ballroom I've been wanting to stay there for many years... Our chance came and we booked a Deluxe Double Room with Breakfast. From the moment you arrive staff our extremely attentive, doors opening, a meet & greet manager welcomes you in the foyer introducing you to Reception....

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Thank Phil W
Toronto, Canada
Reviewed 2 days ago NEW

I can't say enough good things about our stay. The room was large and well appointed with tons of dresser and closet space. The marble bathroom was luxurious and spacious with a bountiful surplus of fluffy towels. The hotel itself is in a quiet part of Mayfair, but only minutes from just about everything. High marks go to the incredibly...

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Thank WalterK_Toronto
Sutton Coldfield, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed at the Grosvenor as part of an industry awards evening, from the moment you arrive at the hotel until the moment you leave, the service from every member of staff is 5 star. The hotel is a traditional luxury English hotel in the up market Mayfair district of London, opposite Hyde Park. Some may consider this hotel a little...

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Thank Dennis G
Phoenix, Arizona
Reviewed 2 days ago NEWvia mobile

After finishing the London Marathon as I recovered in my hotel room, to my great surprise I was presented with this wonderful dessert with my finishing time on it! What a delightful little extra from a great hotel!

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Thank dktconsulting
Bristol, United Kingdom
Reviewed 3 days ago NEW

Grand hotel fantastic welcome and a upgrade to a suite the staff were more than you would expect nothing to much trouble the restaurants and staff first class will be returning the location was ideal for visiting the parks and a short trip into the shopping areas

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1Thank HIGHLIFE66
Singapore
Reviewed 5 days ago NEWvia mobile

Excellent location. Walking distance to Oxford Street and major sights and tube stations. Just opposite Hyde Park. Great neighbourhood. Professional staff and fantastic ambiance. It's really a complete five star experience.

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1Thank zsuki
Singapore
Reviewed 6 days ago NEWvia mobile

Visited this hotel again for a yearly business event, this time I upgraded to the Park View Suite as the basic room was too old, too small and too smelly. The smell comes from the very used carpets and curtains I guessed. As we were told that the renovated rooms were fully booked, I had no choice but to upgrade...

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Thank Stefmouse
Reviewed 1 week ago NEWvia mobile

We stayed in 3 different hotels in London during my recent trip. Grosvenor House has the most elegant and spacious lobby/reception and excellent breakfast at the Steakhouse. However, the deluxe room comparing to the other hotels we stayed (superior room at Edition and Conrad) is the LEAST comfortable. 1- The deluxe room is tiny, comparing to the superior room at...

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Thank Miss_Cheung
Munich, Germany
Reviewed 1 week ago

We stayed here with my parents when we went to London for an NFL game and had a terrific time exploring London and a lovely stay in this very classic British hotel. It's a fantastic location, close to everything and many buses running by. The lobby is very beautiful and there is a man playing piano next to the lobby...

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1Thank BeachesandBrunello
Salerno, Italy
Reviewed 1 week ago via mobile

I have been there for 4 days conference last week and I need to confirm all the good reviews because the location is amazing but what makes this place exclusive are all the staff. Always with smile and ready for a warm welcome,breakfast and food so good.

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2Thank 68TRAVELLER79

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more   less 

Additional Information about Grosvenor House, A JW Marriott Hotel

Address: Grosvenor House 86-90 Park Lane, London W1K 7TL, England
Region: United Kingdom > England > London > Mayfair
Price Range: $460 - $1,128 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
Number of rooms: 496
Reservation Options:
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Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Hotel Style:
#128 Romantic Hotel in London
#143 Business Hotel in London
#151 Family Hotel in London
#168 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor House, A JW Marriott Hotel staff and other travellers.
43 questions
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drexel hill, pa
over a year ago
Bexleyheath, United Kingdom

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Questions? Get answers from Grosvenor House, A JW Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park views are great but noisy”
80grims80, 4 Apr 2017 | Read review
“Beware of some rude staff”
Pickym, 1 Apr 2017 | Read review
“Have been overjoyed with any room in this hotel!”
dalest2017, 13 Mar 2017 | Read review
“Inner rooms do not have a view.”
DanJ243, 13 Mar 2017 | Read review
“Second floor room 222”
miriamg916, 11 Mar 2017 | Read review
5 of 5