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Grosvenor House, A JW Marriott Hotel

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#219 of 1,080 Hotels in London
Certificate of Excellence
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2,365 Reviews from our TripAdvisor Community

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Showing 2,196: English reviews
Jacksonville, Florida
Reviewed yesterday NEWvia mobile

I would give this 5 stars no problem, but there was one major issue that I'm still trying to figure out how much I care about it. On one night of our stay, the supervisor of housekeeping came right into our room without knocking as we were relaxing before going it to dinner. She hastily asked if we were doing...

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Helpful?
1Thank AlcaTorda1
Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEWvia mobile

The staff ensured that guests received excellent service. Excellent venue right in the heart of London. Varieties of function rooms. Ballroom in particular excellent. There were 400 guests but everyone seem to be enjoying. Love to stay in the hotel next time for weekend.

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1Thank mike123475
Clacton-on-Sea, United Kingdom
Reviewed yesterday NEW

I was there on the 20th of January a great place clean and good quality all round and the Staff were great, also very helpful. The food I had was great and indeed i would say excellent, also good location for travel for all areas of central London.

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1Thank G3973SBjamesl
Rome, Italy
Reviewed yesterday NEW

Great hotel right opposite Hyde Park, good restaurants about 300-400 yards away. Great common areas, all upgraded. The money must have run out then as the floors with the rooms are old and tired. My room had an ok bathroom from the 90s but the bedroom was truly decrepit, the bed creaked, the desk had probably seen the Vietnam war...

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Thank moritz23
London, United Kingdom
Reviewed 2 days ago NEW

I had a very nice stay it is one of the best hotels in London. the service was quick the food was delicious and there was lots to do. The hotel was big there was lots of option for where to eat verygood

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1Thank _pranaybhalla
Chester
Reviewed 3 days ago NEWvia mobile

Attended and stayed here for a business seminar. From arrival to leaving the staff can not do enough to help and make you feel welcome. Food and drink were both great. I stayed in one of the hotels suites which are well appointed with all the usual extras, nice separate lounge with a huge bathroom. Had a really enjoyable sleep...

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1Thank Rob L
Reviewed 4 days ago NEWvia mobile

Excellent service and friendly staff. Steakhouse bar excellent for dinner and drinks. Some rooms can be a bit small but all excellently appointed. Handy for exploring London. Ask somebody to talk to you about the Grand Room and the old ice rink.

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1Thank Ian H
Peterborough, United Kingdom
Reviewed 5 days ago NEWvia mobile

We visited to celebrate a 60th birthday and booked a champagne afternoon tea! What a treat. We were served straight away with our drinks. There was a huge choice of leaf teas which were served in beautiful pots. The food included unlimited finger sandwiches, which came with five different fillings. We also had two varieties of open sandwiches, two types...

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1Thank Clare H
Reviewed 5 days ago NEWvia mobile

We enjoyed the trip to London and stayed this time at the Grosvenor House! Few things I did not like at the JW, there was no separated shower or free WLAN in the room! The breakfast at the steak house was okay also a nice steak for dinner was good! To recommend is the high tea in the afternoon just...

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Thank jjung1957
Mathieu R, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Dear jjung1957, Thank you for taking the time to share your experience following your visit to Grosvenor House, A JW Marriott Hotel. We appreciate your feedback and are proud to read that we have met your expectations. I would also like to take this opportunity and thank you for your kind comments about our award-winning Afternoon Tea in our Park...

UK
Reviewed 5 days ago NEW

First stay here and will not be the last. Visited London with the family for my daughters birthday ...arrived early morning (10am) and our room was ready....and what a room...more like an apartment. We were upgraded to an executive suite which was a lovely surprise. The suite facilities were faultless, bed absolutely huge and as per typical Marriott - very...

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1Thank bezza1968

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more   less 

Additional Information about Grosvenor House, A JW Marriott Hotel

Address: 86-90 Park Lane, London W1K 7TN, England
Region: United Kingdom > England > London > Mayfair
Price Range: $388 - $823 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
Number of rooms: 496
Reservation Options:
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Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Hotel Style:
#128 Romantic Hotel in London
#143 Business Hotel in London
#151 Family Hotel in London
#164 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor House, A JW Marriott Hotel staff and other travellers.
39 questions
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Bexleyheath, United Kingdom
drexel hill, pa
over a year ago
San Diego, California
over a year ago

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Questions? Get answers from Grosvenor House, A JW Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In center of London but good no noise problems”
 of 5 bubbles G3973SBjamesl, 22 Jan 2017 | Read review
“get a room in another hotel”
 of 5 bubbles moritz23, 22 Jan 2017 | Read review
“Choose an executive room”
 of 5 bubbles sandrac457, 16 Jan 2017 | Read review
“We prefer rooms overlooking Park street, quiet and one can enjoy the view of the beautiful Mayfair buidlings.”
 of 5 bubbles vizslabp, 8 Jan 2017 | Read review
“Bring your $$$$$$$”
 of 5 bubbles thomaspF4369UE, 29 Dec 2016 | Read review
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