We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grosvenor House, A JW Marriott Hotel

Show Prices
#209 of 1,089 Hotels in London
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grosvenor House, A JW Marriott Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,443 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grosvenor House, A JW Marriott Hotel
See the most recent reviews
Showing 2,268: English reviews
Humble
Reviewed 1 week ago

This was a business trip and the hotel provided an excellent location both for moving about and having business associates visit. The room was excellent with plenty of room, coffee and snack bar, and good closet space. Internet was free for Marriott members. We ate breakfast in the restaurant and the Marriott lounge - both were very good. The only...

 Report
Helpful?
1Thank Dan J
Reviewed 2 weeks ago via mobile

Stayed 2 nights here. Hotel is beautiful and staff very friendly. Our room was cosy albeit small but comfortable. Hotel is very central. The Red Bar was a little strange and empty for a Friday night but staff were excellent. Perhaps too much red! The JW Stakehouse had lovely food and staff. Portions were perhaps too big! Breakfast was served...

 Report
Helpful?
1Thank Susanne K
Bury St Edmunds, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed for a dinner function and could not fault the hotel. Service was excellent, rooms clean and spacious. Wide choice of food in the breakfast buffet. It felt like a real traditional hotel. Park Lane car park opposite very handy too!

 Report
Helpful?
1Thank mellieb2017
Tyne and Wear
Reviewed 2 weeks ago via mobile

Smooth check in - £100 card deposit required. Card refunded at end of trip minus items from the mini bar. The rooms are a little dated for an Autograph but the bathroom is well stocked. The Lobby bar is relaxed and pleasant with good service. The food in the lobby bar was not good for me. I required gluten and...

 Report
Helpful?
1Thank Yel
Reviewed 2 weeks ago

Very friendly accommodating hotel. Perfect location close to buses and underground. Beautiful rooms, very good service.very nice lounge with good food and free drinks. Friendly and helpful staff all through the hotel. Clean and updated rooms, mine was a corner room, spacious and sunny.

 Report
Helpful?
1Thank Miriam G
Reviewed 2 weeks ago

Friendly and attentive staff members, and exceeded our expectations. Everything was efficient from check in to check out. The staff at the executive lounge were exceptional, and always went out of their way to serve us and ensured that we were enjoying our stay. Many thanks to Mr. Alejandro Sanchez, Ilona, Claudia, Velentinas and Sergio.

 Report
Helpful?
2Thank SUPER916
Washington DC, District of Columbia
Reviewed 2 weeks ago

I loved this hotel...stayed here with family with some elderly people...hotel did an amazing job accommodating them...the hotel is located on the infamous park lane across from hyde park...near oxford street and edgewater rd...i stayed in a standard king room...the bed was comfortable..the room overall had a vintage look with luxurious modifications...shower amenities were really good, smelled great!...i ate at...

 Report
Helpful?
1Thank Asim M
Reviewed 2 weeks ago via mobile

We were fortunate to stay here on a group trip through my husband's job. I forgot to publish my review earlier. The room was clean, well appointed and bed was very comfortable. We had a dinner in their banquet room and the food was wonderful and the employees extremely friendly. All the common areas were well kept. We were able...

 Report
Helpful?
1Thank PLTmom
Ayia Napa, Cyprus
Reviewed 2 weeks ago via mobile

What a fabulous night and such a brilliant venue. Great meal, friendly attentive staff and a fun night. If you can, do it! Robin, one of the events managers, ensured we had a fantastic evening. What an hotel! What an event! What a group of dedicated staff!

 Report
Helpful?
1Thank sarahcraven2017
chelmsford
Reviewed 2 weeks ago via mobile

Very poor management (Anna) rude and couldn't be bothered. Food expensive and poorly prepared - don't fall for the hype avoid this hotel: There are far better properties on Park Lane try the Hilton or Dorchester

 Report
Helpful?
Thank merlin03
Mathieu R, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Dear merlin03, Thank you for sharing your feedback following your visit to Grosvenor House, A JW Marriott Hotel. It is regrettable to read that your overall experience did not meet your expectations. We pride in ensuring a warm approach through our interactions and I am sorry that you did not get this impression with us. Your feedback will be addressed...

790 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (688)
Viewed
Room/Suite (160)
Viewed
Hotel & Grounds (94)
Viewed
Bathroom (66)
Viewed
Dining (47)
Viewed
View from Room (23)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (1)
Viewed
4:43
Videos (1)
Viewed
Other (290)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (102)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (48)
Viewed
Dining (21)
Viewed
Hotel & Grounds (19)
Viewed
Bathroom (2)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Mayfair
London Marriott Hotel Park Lane
Mayfair
London Marriott Hotel Grosvenor Square
Mayfair
Grosvenor House Suites by Jumeirah Living
Show Prices
Show Prices
Show Prices
Mayfair
InterContinental London Park Lane
Marylebone
Hyatt Regency London - The Churchill
Mayfair
London Hilton on Park Lane
London Hilton on Park Lane
#324 of 1,089 in London
2,923 reviews
Show Prices
Show Prices
Show Prices

Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more   less 

Additional Information about Grosvenor House, A JW Marriott Hotel

Address: Grosvenor House 86-90 Park Lane, London W1K 7TL, England
Region: United Kingdom > England > London > Mayfair
Price Range: $425 - $1,133 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
Number of rooms: 496
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Marriott, Travelocity and Jetsetter so you can book your Grosvenor House, A JW Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Hotel Style:
#128 Romantic Hotel in London
#143 Business Hotel in London
#151 Family Hotel in London
#158 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grosvenor House, A JW Marriott Hotel staff and other travellers.
42 questions
Ask a question
drexel hill, pa
over a year ago
Bexleyheath, United Kingdom

See all questions (42)

Questions? Get answers from Grosvenor House, A JW Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have been overjoyed with any room in this hotel!”
 of 5 bubbles dalest2017, 13 Mar 2017 | Read review
“Inner rooms do not have a view.”
 of 5 bubbles DanJ243, 13 Mar 2017 | Read review
“Second floor room 222”
 of 5 bubbles miriamg916, 11 Mar 2017 | Read review
“executive lounge is great if you want to spend a little extra”
 of 5 bubbles Mag1223, 17 Feb 2017 | Read review
“Rooms on the 6th floor are quieter”
 of 5 bubbles heywood08, 14 Feb 2017 | Read review
5 of 5