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24/12/2017 25/12/2017
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    Grosvenor House, A JW Marriott Hotel

    Grosvenor House 86-90 Park Lane, London W1K 7TL, England
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    24/12/2017 25/12/2017
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    US$372
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    Traveller (854)
    Room & Suite (267)
    Dining (64)
    Overview
    • Excellent56%
    • Very good28%
    • Average10%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “park lane” (260 reviews)
    “red bar” (80 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    5.0 Star Hotel
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    Offers from Grosvenor House, A JW Marriott Hotel
    Special Offer: Afternoon Tea in Mayfair
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,718)
    There are newer reviews for Grosvenor House, A JW Marriott Hotel
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    11 - 15 of 2,518 reviews

    Reviewed 2 weeks ago

    The hotel property was for sure one of the most well looking one on Park Lane. It is a busy hotel and it seems you always have to wait when you need to talk to the receptionist. What gets things more complicated was that the...More

    Thank dewei j
    Reviewed 2 weeks ago

    Arrived at hotel approx 11.30am for early checkin which was no issue. Staff were friendly and the hotel lobby area is fabulous. We did not like our room as next to A/C units outside window so asked if a room move could be arranged. Again,...More

    Thank Gary P
    Reviewed 2 weeks ago

    its been over a month and deposit taken on credit card has not been refunded. Terrible customer service. When I called the person at the desk could not be bothered. No apology . did not even take down my name. Just said accounts is closed....More

    Thank afia1969
    Response from Mathieu R, Hotel Manager at Grosvenor House, A JW Marriott HotelResponded 2 weeks ago

    Dear afia1969, Thank you for sharing your feedback in regards to your recent experience at Grosvenor House, A JW Marriott Hotel. Please accept our apologies for not being able to provide a great Customer Service on this occasion. I have personally shared your comments with...More

    Reviewed 2 weeks ago

    Had afternoon tea with champers on Sat 25th November. Absolutely wonderful experience. Lovely food with plenty of bubbles and wonderful, attentive staff. The setting overlooks Hyde Park and is not far from Bond Street and Oxford Street so was also wonderfully situated for shopping. Would...More

    Thank CheeryB50
    Reviewed 2 weeks ago via mobile

    It's our honeymoon trip and we purposely chose JW Marriott to expect the highest quality of stay. However, gold member benefit such as room upgrade and lounge access are not given until we literally asked for it, making us feel like begging for the entitled...More

    Thank bobbywongyb
    Response from Mathieu R, Hotel Manager at Grosvenor House, A JW Marriott HotelResponded 2 weeks ago

    Dear bobbywongyb, Thank you for sharing your feedback in regards to your stay in Grosvenor House, A JW Marriott Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay....More

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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$295 - US$1,197 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #128 Romantic Hotel in London
    • #143 Business Hotel in London
    • #151 Family Hotel in London
    • #173 Luxury Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 496
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Priceline, Travelocity, Orbitz, Hotels.com, Agoda, Hotwire, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Grosvenor House, A JW Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Mayfair
    • Also Known As
    • Jw Marriott London ,
    • Grosvenor Hotel Jw Marriott ,
    • Marriott London ,
    • London Marriott
    Add Photo Photos
    Traveller (854)
    Room & Suite (267)
    Dining (64)
    Pool & Beach (1)
    Hotel & Grounds (539)
    Bathroom (80)
    Business Centre & Event Rooms (9)
    Nearby
    Mayfair
    Set beside some of London's best parks and home to
    world-class galleries, luxurious hotels, and famed
    thoroughfares, the ultra upscale Mayfair is one of
    London's most exclusive haunts. Here the shopping is
    haute, the dining is exquisite, and the nightlife is
    vibrant. A casual stroll through the area’s chic
    streets will reveal that Michelin stars and
    chauffeured cars are practically the norm here. Even
    ...More
    Nearby HotelsSee all 1,078 hotels in London
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    The Beaumont
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    Grosvenor House Suites by Jumeirah Living
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    .04 km away
     
    Nearby Restaurants
    Le Gavroche
    3,149 reviews
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    Scott's
    1,908 reviews
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    34 Mayfair
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    JW Steakhouse
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    Nearby Attractions
    Winter Wonderland
    3,665 reviews
    .31 km away
    Animals in War Memorial
    118 reviews
    .22 km away
    Speakers' Corner
    242 reviews
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    Grosvenor Square
    61 reviews
    .38 km away
    Ask a question
    Questions & Answers
    Doug_s10
    29 November 2017|
    AnswerShow all 2 answers
    Response from VivendaLuiza | Reviewed this property |
    No sorry
    0
    Votes
    Shelano9
    23 October 2017|
    AnswerShow all 6 answers
    Response from waleed941 | Reviewed this property |
    Maybe you have to check with the hotel
    0
    Votes
    Anna A
    13 October 2017|
    AnswerShow all 4 answers
    Response from KelvinKhoo | Reviewed this property |
    Cant answer as I was there in September 2016... there wasnt any works going on then
    0
    Votes
    Room Tips
    "First Floor, park view quiet."
    Read review
    "Request a renovated room"
    Read review
    "rooms overlooking the park have a tad bit of street noise, but well worth it."
    Read review
    "Get an outside facing room towards the neighborhood behind the hotel."
    Read review
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