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Grosvenor House, A JW Marriott Hotel

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Traveller (953)
Room & Suite (363)
Dining (87)
Overview
  • Excellent57%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“park lane”(271 reviews)
“red bar”(83 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Additional information
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Rooms
3 Aug4 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,906)
There are newer reviews for Grosvenor House, A JW Marriott Hotel
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Traveller rating
1,464
736
289
126
82
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1,464
736
289
126
82
Show reviews that mention
All reviewspark lanethe executive loungered barpark roomafternoon teaoverlooking hyde parkmarble archoxford streetconcierge deskgreat roomupgraded to a suiteturn down serviceluxury hotelan upgradebuckingham palacelondon hoteltube station
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2,551 - 2,555 of 2,697 reviews
Reviewed 9 April 2010

We stayed here just before the hotel became a JW hotel and thoroughly enjoyed the hotel. The room was gorgeous, the bed was extremely comfortable, the location across from Hyde Park was great for a morning walk, and the breakfasts were spectacular. The staff were...More

2  Thank juanereeno
Reviewed 7 April 2010

The hotel is just around the corner from another Marriott - so, if you take a taxi to the hotel, be very very specific to the driver of the taxi. Though, it wasn't far - I had to walk to the correct hotel after being...More

2  Thank azoutdoorsaug7
Reviewed 1 April 2010

The hotel reception folks were very kind and professional as were the concierge and bellhop staff. The housekeeping staff was very friendly and very thorough with cleaning the room and providing turn down service at night. The only unprofessional staff that I encountered were the...More

1  Thank venturagm
Reviewed 30 March 2010

I realize that this hotel is a luxury property, and most of the guests are not worried about costs, but I think this hotel went too far in charging for extras. Extra 20 pounds a night for internet service, that isnt even wireless?? No coffee...More

1  Thank BrettBabs
Reviewed 18 March 2010

We stayed for 4 nights in what it was supposed to be a deluxe room, they gave us room 166 overlooking pipes, bricks, and probably the air conditioning system. The good service comes from the cleaners, room service and waiters. The managers especially in reception...More

3  Thank FandangoEspanol
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$397 - US$1,246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#206 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$397 - US$1,246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#206 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (953)
Room & Suite (363)
Dining (87)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
Ask a question
Swan0725
17 June 2018|
AnswerShow all 2 answers
Response from PascagoulaRon | Reviewed this property |
The hotel is very old, and currently under renovation. That being said, each room is laid out a bit different (we actually changed rooms twice, and each layout was quite different.). Both rooms had bathrooms separated from... More
1
Vote
Karen H
17 May 2018|
AnswerShow all 6 answers
Response from 11Lovett | Reviewed this property |
On the card of information for the lounge it says as follows: Breakfast - 06:00-11:00 Afternoon delights - 13:30 -16:30 Cocktail hour - 17:30 - 21:30 (alcoholic drinks) Evening delights - 18:00 - 20:00 Or that’s how is... More
1
Vote
bouldermom989
7 March 2018|
AnswerShow all 3 answers
Response from Marc C | Reviewed this property |
Yes they do - No charge
0
Votes
Room Tips
"Executive Access + Suite"
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"Ask for a room with exterior facing windows (not into the industrial center of the facility). Avoid Family..."
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"Quiet at the rear, in the summer you need a west facing room, very high up if you want a view of the park."
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"Just talk to the desk clerk - they will guide you with the best room you can get. They are great."
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