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Grosvenor House, A JW Marriott Hotel

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#220 of 1,080 Hotels in London
Certificate of Excellence
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2,356 Reviews from our TripAdvisor Community

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Showing 2,187: English reviews
Holmfirth
Reviewed 23 November 2014

We stay at Grosvenor House every year for our anniversary, we got married there 2 years ago and it has become a very special place for us. This weekend was extremely busy so we were unable to secure an upgrade at check in. However, the receptionist Claudia arranged for my husbands favourite JW cheesecake to be delivered to our room...

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1Thank Zoe K
New Delhi, India
Reviewed 23 November 2014 via mobile

Grosvenor house is brilliantly located in central London. It is a short walk from Marble Arch and Hyde Park tube station. Breakfast at their steakhouse was excellent! Service was great too. There is a Starbucks too onsite and an ATM inside the hotel. Nice choice of restaurants in the hotel. Only sad part is the room size which was extremely...

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1Thank Devesh G
Port Orchard, Washington
Reviewed 22 November 2014

Located just off Oxford street within walking distance of great shopping. Superlative and personal attention given to you. Our favorite, the "Executive Lounge" --great breakfasts, coffees, and light suppers.

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Thank Sally S
Dublin, Ireland
Reviewed 19 November 2014

Have stayed in this hotel 4-5 times on business and always enjoy coming back. It is 10 min walk from tube, close to Oxford street and Knightsbridge for shopping, The JW steakhouse is top quality, not cheap, good portions and a typical American feel' , in house Starbucks is great if you need to grab breakfast on the run. The...

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Thank deiselad2014
Crawley, England
Reviewed 18 November 2014

We were attending a function in the hotel and stayed overnight. The reception Check in was a bit long but it was Friday afternoon and as I say a function taking place in the hotel. Our first room unfortunately was not suitable as due to the smell of smoke which actually made me feel sick on entering but we spoke...

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Thank deb113
Reviewed 18 November 2014

We stayed at the Grovesnor for a Ball, had a fabulous time, cannot fault the service one bit. Nothing was too much trouble. The rooms are slightly tired now, but this didn't detract from our visit, would recommend to friends.

Review collected in partnership with Galahotels.com
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1Thank SuziNightingale
Glencoe, Illinois
Reviewed 14 November 2014

I am a Marriott Gold member and never have had a worse experience at a Marriott before, especially a JW. I had prepaid through my company and then needed to change the dates by two days. After 5 phone calls from the US and speaking to countless people at the hotel I was told there was nothing the hotel could...

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3Thank Ishul44
London, United Kingdom
Reviewed 13 November 2014

The hotel on Park Lane is a large international hotel with classic comfortable decoration with an excellent tea room and steak house. The service was very good. I arrived late evening so the lobby was buzzing, fearing that the hotel would be noisy I found my room which was superb. The spacious quiet suite was well equipped, very spacious and...

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2Thank Bee H
London, United Kingdom
Reviewed 12 November 2014

Located in the beautiful neighbourhood of Mayfair right in front of Hyde Park, the Grosvenor House is a magnificent hotel. From the moment you enter the hotel you notice the grandeur and splendid interiors of it, with friendly and very helpful staff welcoming you. The check-in process went smooth and the front desk agent was very friendly. Unfortunately, due to...

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4Thank AX1890
New York, New York, United States
Reviewed 12 November 2014

Just completed a 4 night stay at the JW Marriott Grosvenor House London. I visit on business accomplished properties around the world and am pleased to note that this hotel rates among the finest in service and accommodations. We reserved two rooms for the family and had an inter-connecting issue that was resolved with prompt and courteous attention, especially by...

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4Thank Sam L

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more   less 

Additional Information about Grosvenor House, A JW Marriott Hotel

Address: 86-90 Park Lane, London W1K 7TN, England
Region: United Kingdom > England > London > Mayfair
Price Range: $382 - $785 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
Number of rooms: 496
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Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Hotel Style:
#128 Romantic Hotel in London
#143 Business Hotel in London
#151 Family Hotel in London
#164 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor House, A JW Marriott Hotel staff and other travellers.
39 questions
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Bexleyheath, United Kingdom
drexel hill, pa
over a year ago
San Diego, California
over a year ago

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Questions? Get answers from Grosvenor House, A JW Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an executive room”
 of 5 bubbles sandrac457, 16 Jan 2017 | Read review
“We prefer rooms overlooking Park street, quiet and one can enjoy the view of the beautiful Mayfair buidlings.”
 of 5 bubbles vizslabp, 8 Jan 2017 | Read review
“Bring your $$$$$$$”
 of 5 bubbles thomaspF4369UE, 29 Dec 2016 | Read review
“go for higher floors”
 of 5 bubbles humaid_uae, 10 Dec 2016 | Read review
“ask for a fridge...”
 of 5 bubbles chinadad96, 5 Dec 2016 | Read review
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