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Grosvenor House, A JW Marriott Hotel

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Traveller (891)
Room & Suite (352)
Dining (72)
Overview
  • Excellent56%
  • Very good28%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“park lane”(266 reviews)
“red bar”(82 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Rooms
3 May4 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,828)
There are newer reviews for Grosvenor House, A JW Marriott Hotel
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2,622 results
Traveller rating
1,416
722
283
124
77
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1,416
722
283
124
77
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All reviewspark lanethe executive loungered barpark roomafternoon teamarble archoxford streetgreat roomupgraded to a suiteturn down serviceconcierge staffluxury hotelan upgradebuckingham palacewonderful hotellondon hoteltube station
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831 - 835 of 2,622 reviews
Reviewed 6 January 2016

This is our second week long stay here and will be where we stay when we come back. Obviously centrally located right on Park Lane, but also very convenient to several tube stops and many bus lines. We arrived via the Eurostar from Paris, took...More

1  Thank trimtabvirginia
Response from Lara C, Manager at Grosvenor House, A JW Marriott HotelResponded 8 January 2016

Dear trimtabvirginia, Thank you for taking the time to write your review here on TripAdvisor. I am very pleased to see that you have returned back to us for a second visit and that you find the location to be a great setting for your...More

Reviewed 3 January 2016

Having stayed in many London hotels you get used to the environment and service. The Grosvenor house hotel is a cut above the rest, It isn't "cheap" but its totally worth the little extra from your standard City hotel. I parked in the Grosvenor Garage...More

3  Thank Heather M
Response from Lara C, Manager at Grosvenor House, A JW Marriott HotelResponded 4 January 2016

Dear Heather M, Thank you for your positive review from your last visit at Grosvenor House. I am delighted you had such a wonderful stay here with us. Your kind observations about the standards of your guestroom, as well as the service that you received...More

Reviewed 3 January 2016 via mobile

Hotel was as advertised. Jw marriott quality and good location in city. Only issue I has was that in lounge they limited us to two people even though we were party of three. Staff were great. I don't know what t expect room size wise,...More

2  Thank kpconno
Response from Lara C, Manager at Grosvenor House, A JW Marriott HotelResponded 4 January 2016

Dear kpconno, Thank you for taking the time to share your experience with Grosvenor House, A JW Marriott Hotel. We are delighted to hear that you had such an enjoyable visit, and that you find the location to be a great setting for your stays...More

Reviewed 1 January 2016

Stayed as a couple for a theatre trip; unfortunately not long enough in the hotel and didn't get to sample the restaurants or bars. We were kindly upgraded to an executive room which was big and had a lovely bath and shower room. All the...More

2  Thank RAS1966
Reviewed 31 December 2015

This hotel is an excellent hotel and is located city center. Hyde park is just opposite this hotel so you could have morning walks. Also the shopping street and the subway station is near by making it an ideal place to stay

1  Thank ParagLathia
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$354 - US$972 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#208 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$354 - US$972 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#208 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (891)
Room & Suite (352)
Dining (72)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
Ask a question
bouldermom989
7 March 2018|
AnswerShow all 3 answers
Response from Marc C | Reviewed this property |
Yes they do - No charge
0
Votes
bbussey47
7 February 2018|
AnswerShow all 2 answers
Response from LMK-CO | Reviewed this property |
Hi, Breakfast is included for Marriott Members with status and if you buy a room at a rate that includes breakfast. This is a full English breakfast and worth it in the lounge including eggs, meats, fruits, and all types of... More
1
Vote
bbussey47
7 February 2018|
AnswerShow all 10 answers
Response from Jo M | Reviewed this property |
Yes, the meals are better than light, included in the price. There are meals for Muslims, as well as more traditional meals for everyone else. Meals are more complete and better than concierge meals in the US. An... More
1
Vote
Room Tips
"Avoid this hotel as this problem could ruin your stay"
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"away from the elevator"
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"refurbished room"
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"Try not to stay on a floor that has construction and try to get a room that has a view."
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