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    DoubleTree by Hilton Hotel London - Kensington

    100 Queen's Gate | South Kensington, London SW7 5AG, England
    011 44 20 7373 7878
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    03/12/2017 04/12/2017
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    Traveller (238)
    Room & Suite (236)
    Dining (23)
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    Overview
    • Excellent30%
    • Very good36%
    • Average19%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “great location” (137 reviews)
    “queens gate” (11 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Fraser Suites Queens Gate
    598 reviews
    #465 of 1,077 hotels in London
     
    Millennium Gloucester Hotel London Kensington
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    Crowne Plaza London Kensington
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    The Kensington
    3,005 reviews
    #32 of 1,077 hotels in London
     
    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (955)
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    1 - 5 of 834 reviews

    Reviewed 2 days ago

    We knew about the renovations going on, but supposed that, as this is Hilton, it would still be OK and chose the hotel based on its excellent location. We will not be back!!! The air conditioning in the room did not work at all, the...More

    1  Thank Cocobu
    Hotel's Favourite
    Reviewed 2 weeks ago

    Came here for a short break with my mother. The hotel is being renovated..not a problem. There were films on the windows to detract from the scaffolding, ok you couldn't see out but then again no one could see in well done for thinking about...More

    Thank coopsy765
    Response from Issam A, Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 1 week ago

    Dear coopsy765, Many thanks for your constructive feedback and understanding. I am very pleased that our team's effort were a major contributor to your positive experience. We will continue to work hard in improving our services whilst our product is being transformed. We very much...More

    Reviewed 3 days ago via mobile

    First off, read the last few months of reviews. People have been stating there's renovations going on. No excuse if you're a TA member to book here and then complain after about renovations. Did you read some reviews ? We did. Understood they're doing renovations...More

    Thank Trailblazer07
    Reviewed 5 days ago via mobile

    We use Doubletree Hotels a lot but will give this one a miss in the future. I appreciate that this is an old building but the layout of this hotel is so bad they just shouldn’t have bothered. Getting from Reception to the Restaurant and...More

    Thank LordSheepscombe
    Response from Issam A, General Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 3 days ago

    Dear LordSheepscombe, Please accept our apologies if our temporary routing has caused you any inconvenience. In most cases, we escort our guests to avoid such challenges and I must stress this is only a temporary measure whilst part of our ground floor area is being...More

    Reviewed 1 week ago

    Dave S room 131 Fri 10th and Sat 11th November. Having travelled the world staying at Hilton Hotels I find myself having to commrnt on me and my wifes stay at this hotel. When we arrived there was a great deal of drilling work going...More

    1  Thank Davey-Boy2310
    Response from Issam A, General Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 6 days ago

    Dear Dave, Please accept my sincere apologies for the substandard level of service received by the hotel team. Whilst some elements of your experience form part of the wonderful up and coming transformation of our building, the human driven aspect should have attenuated the situation...More

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    The Kensington
    3,005 reviews
    #32 of 1,077 hotels in London
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$153 - US$314 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #322 Luxury Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 203
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Priceline, Hotels.com, Orbitz, Travelocity, Hotwire, getaroom.com, HotelQuickly, Evoline ltd, Cancelon and TripOnline SA so you can book your DoubleTree by Hilton Hotel London - Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington / Kensington and Hyde Park
    • Also Known As
    • Regency Hotel Queens Gate ,
    • Regency Hotel London
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    Traveller (238)
    Room & Suite (236)
    Dining (23)
    Hotel & Grounds (185)
    Bathroom (20)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
    Millennium Gloucester Hotel London Kensington
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    .36 km away
     
    The Kensington
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    .04 km away
     
    Crowne Plaza London Kensington
    2,514 reviews
    .46 km away
     
    Fraser Suites Queens Gate
    598 reviews
    .35 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    06320NL
    16 November 2017|
    Answer
    Response from newcastle1111 | Reviewed this property |
    The best option is to email the hotel .i think they will continue into 2018 as they are doing the 1 st floor & also the suites .also included a new bar. Best to ask direct for the correct answer
    0
    Votes
    Anne B
    24 September 2017|
    AnswerShow all 2 answers
    Response from podge747 | Reviewed this property |
    Yes. It starts around 8 and finishes around 4 pm. Noisy during the day but no dust.
    0
    Votes
    RaRaRachelC
    29 August 2017|
    AnswerShow all 2 answers
    Response from Andy O | Reviewed this property |
    South Kensington then walk down Old Brompton Road (past Lamborghini showroom and post office) about 5 mins or so until you get to Queens Gate traffic lights where you turn right. Hotel is on far side of Queens Gate (your... More
    0
    Votes
    Room Tips
    "not sure where the best views are"
    Read review
    "The rooms on the fourth floor may be quieter than lower rooms as this is a busy part of London"
    Read review
    "we were based on 3rd floor and was very nice"
    Read review
    "very noisy at the front of the hotel due to the busy road it is located on"
    Read review
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