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    DoubleTree by Hilton Hotel London - Kensington

    100 Queen's Gate | South Kensington, London SW7 5AG, England
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    03/09/2017 04/09/2017
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    US$154
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    Traveller (202)
    Room & Suite (234)
    Dining (17)
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    Overview
    • Excellent32%
    • Very good35%
    • Average18%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “great location” (120 reviews)
    “queens gate” (11 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Fraser Suites Queens Gate
    569 reviews
    #461 of 1,069 hotels in London
     
    Crowne Plaza London Kensington
    2,405 reviews
    #119 of 1,069 hotels in London
     
    Millennium Gloucester Hotel London Kensington
    4,477 reviews
    #529 of 1,069 hotels in London
     
    The Bailey's Hotel London
    649 reviews
    #142 of 1,069 hotels in London
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (844)
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    There are newer reviews for DoubleTree by Hilton Hotel London - Kensington
    See the most recent reviews

    541 - 545 of 732 reviews

    Reviewed 27 May 2016

    Hotel in good location, but rooms were so tiny - smallest ever seen in a Hilton Hotel. No iron / board in room, no water or wine glasses in room. No space to store a case No hotel bar (worth mentioning) ...just a tiny table...More

    Review collected in partnership with DoubleTree by Hilton
    3  Thank Mark M
    Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 3 June 2016

    Dear guest, Thank you very much for your time to share your experience online. I am sorry to learn that you found your room very small. As a characteristic listed building located in the heart of one of the most prestigious areas in London, space...More

    Reviewed 26 May 2016

    I have stayed here five times now, and remain consistently impressed. The location is excellent and is just a short walk to the South Kensington tube stop. The staff are a treat - always pleasant and helpful. The rooms are immaculately clean . . ....More

    Review collected in partnership with DoubleTree by Hilton
    Thank Thomas M
    Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 3 June 2016

    Dear valued guest, Thank you ever so much for making our hotel your regular base for your London visits! Your loyalty is our best reward and a great motivation to keep providing the best possible service. We are thrilled to read that you regard the...More

    Reviewed 26 May 2016

    This was a leisure trip for me but for my partner a business one. It is well located to get around and the staf here are very courteous in particular marina at the front desk and I think his name was Charles in room service....More

    Review collected in partnership with DoubleTree by Hilton
    Thank HumaFS
    Reviewed 26 May 2016

    Very conveniently situated for the attractions we wished to visit during our stay. The staff were very polite and helpful on anything we raised with them. It was also good value for money. We would recommend this hotel to anybody we know.

    Review collected in partnership with DoubleTree by Hilton
    Thank 741cathrynm
    Reviewed 25 May 2016

    What is the point of having a sign at the front desk that says "if you aren't happy, tell us and we will fix it." If in fact you ask the front desk twice and the problem isn't resolved? I was in London for work....More

    1  Thank schmossty
    Fraser Suites Queens Gate
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    Crowne Plaza London Kensington
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    Millennium Gloucester Hotel London Kensington
    4,477 reviews
    #529 of 1,069 hotels in London
     
    The Bailey's Hotel London
    649 reviews
    #142 of 1,069 hotels in London
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$149 - US$339 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #308 Luxury Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 203
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Priceline, Hilton EMEA, Cheap Tickets, Travelocity, TripOnline SA, Cancelon, Hotwire, Agoda, getaroom.com, HotelQuickly and Evoline ltd so you can book your DoubleTree by Hilton Hotel London - Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington / Kensington and Hyde Park
    • Also Known As
    • Regency Hotel Queens Gate ,
    • Regency Hotel London
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    Traveller (202)
    Room & Suite (234)
    Dining (17)
    Hotel & Grounds (175)
    Bathroom (18)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
    Millennium Gloucester Hotel London Kensington
    4,477 reviews
    .36 km away
     
    The Bailey's Hotel London
    649 reviews
    .33 km away
     
    Crowne Plaza London Kensington
    2,405 reviews
    .46 km away
     
    Fraser Suites Queens Gate
    569 reviews
    .35 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    KingstonPike
    28 May 2017|
    AnswerShow all 5 answers
    Response from Kirstin B | Reviewed this property |
    Not at all!! Whether it was 34 degrees outside or 23 degrees my room temperature remained at 31 degrees for 3 nights! I have never had 3 such uncomfortable nights sleep! I complained and they just said it was working despite... More
    0
    Votes
    KingstonPike
    25 May 2017|
    AnswerShow all 7 answers
    Response from Vivienne B | Reviewed this property |
    Sorry I didn't use it. It was cold when I stayed there. Setting the temperature in the room worked well though
    0
    Votes
    Benjamin-HWEI
    I just met same issue like itaca722017. I booked Hilton Tokyo Bay for two nights under 'AP DINNER 1ST NIGHT'. Well, it's for 7/2-7/4. However, when I tried to print out the reservation in Hilton website. The reservation can't be opened. So I turned to email confirmation which definitely mentioned ' AP DINNER 1ST NIGHT' but the guest info is wrong, only show 1 adult, it should be 2 adults + a 2 years old when I made the reservation. So I need to confirm what is include in AP DINNER 1ST NIGHT to avoid exactly what happened to itaca722017. I googled the package and saw itaca722017's comments which really concerns me. So I contacted online support twice and managed to confirm the 'AP DINNER 1ST NIGHT' covers breakfasts and 1st night dinner. However, there is no solution to make my reservation right. So I submitted a support case. Hilton should be a world famous brand, however, it managed to make customers to be careful of what you've order. Best practice would be screenshot everything it says when you made the reservation. Otherwise, your holiday maybe ends up ruined. I am sorry to hear what happened to itaca722017 and regret to book Hilton. Unfortunately, I can't cancel the reservation since it's advanced purchase, lol, so I better to be equiped with a lawyer in order to have a nice holiday. Is there anyway this can bring attention of Hilton headquarter managers? After all this is Hilton Tokyo Bay's issue : )
    17 May 2017|
    AnswerShow all 2 answers
    Response from L6650KOluisa | Reviewed this property |
    Hi Benjamin. It's worth head office being told I guess but whether they care enough to do anything is another matter. The more people that expose these issues within the chain, the better. Go public if you haven't already... More
    0
    Votes
    Room Tips
    "different hotel perhaps?"
    Read review
    "Rooms at the rear of the property are quiet"
    Read review
    "Avoid this hotel."
    Read review
    "Spend a few pounds more for a larger room"
    Read review
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