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Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and...
All reviewsfour postersouth kensingtonold brompton roadwelcome drinkquiet residential streetcharming hotelafternoon tearoom servicesmall hotelfour star hotelexecutive roomthird floortube stationthe royal albert hallbooked this hotelmini barlocation is excellent
Good location and nice enough welcome from the people that worked there. However other than that, this has to be one of the worst hotels I've stayed in. I don't know how they get away with running such a terrible hotel in such an upmarket...More
1)Dislike the receptionist (cant remember her name but i think something starts from Sxxxxx) Super unpleasant check in! we reached hotel very early and asked if there's available room (though i know check in time is 2pm) The arrogant receptionist didn't check for...More
We booked this hotel weeks ago only to arrive and be told that the hotel was Over Booked took them ages to arrange another hotel (and to get ready in the Loo or we’d be late for the theatre ) but I must give them...More
Thank Joann A
Response from GM159, Manager at Cranley HotelResponded 4 days ago
Thank you for taking the time to post your review following your recent stay with us at the Cranley Hotel.
Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a...More
Obviously nervous after seeing the reviews. My room was clean, big enough, comfortable and with a mini bar, bath and safe. Coffee and tea all there. Lady on reception was lovely. Air con not working so they put a mobile unit in the room straight...More
A lovely little boutique hotel. Some of the previous reviews worried me but when we arrived the staff were lovely and friendly and they can not do enough for you. Our room was a 4 poster and we couldn't fault it....very spacious and clean. The...More
2 Thank Rebecca387
Response from GM159, Manager at Cranley HotelResponded 5 days ago
Thank you for sharing this fantastic review of your recent stay here at The Cranley Hotel.
I am extremely pleased to learn that every member of my team made you feel so special making your visit perfect. All of our rooms are very...More
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming
and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.