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Cranley Hotel

846 reviews
#582 of 1,081 Hotels in London
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Traveller (228)
Room & Suite (289)
Dining (16)
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Overview
  • Excellent51%
  • Very good28%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“four poster”(33 reviews)
“south kensington”(41 reviews)
Free Wifi
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Concierge
Dry Cleaning
4.0 Star Hotel
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Reviews (846)Write a Review
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90
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All reviewsfour postersouth kensingtonold brompton roadcharming boutique hotelwelcome drinkquiet residential streetcontinental breakfastgloucester rdroom serviceafternoon teasmall hotelshort strollfour star hotelthird floorexecutive roomtube stationspent nights
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11 - 15 of 704 reviews
Reviewed 4 weeks ago

We booked this hotel through a 'Top Secret Hotels' offer on Lastminute.com which was supposed to be £204 value room for £95. We received a confirmation from Lastminute naming our accommodation as The Cranley. When we arrived to check in at 9:50pm on Saturday evening...More

3  Thank VLP
Response from GM159, Manager at Cranley HotelResponded 3 weeks ago

Dear Guest, Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure we are much more thoughtful and sensitive in dealing with such matters in future. I very much hope we will yet...More

Reviewed 4 weeks ago via mobile

Stayed here with our 11 year old daughter for a friends weekend away, so had 2 rooms booked. Informed them that we would upgrade one room and pay £50 for an extra bed for our daughter. Arrived at hotel at 1pm was advised room wouldn’t...More

1  Thank Rajeshsaryu
Response from GM159, Manager at Cranley HotelResponded 3 weeks ago

Dear Guest, Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure we are much more thoughtful and sensitive in dealing with such matters in future. I very much hope we will yet...More

Reviewed 13 January 2018 via mobile

Time to reinvest! There seem to be no money put back into this hotel in need of maintenance. Beautiful furniture that needs to be taken care of, stained fabric that needs to be changed. Photos on website must be at least ten years old. Please...More

1  Thank Anna H
Response from GM159, Manager at Cranley HotelResponded 3 weeks ago

Dear Guest, Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure we are much more thoughtful and sensitive in dealing with such matters in future. I very much hope we will yet...More

Reviewed 12 January 2018

My wife and i had a night away from the kids in London. We stayed at the Cranley Hotel as it was central to where we were going for dinner. The room was ok but incredibly hot. It was dated and pain was coming off...More

1  Thank Ivor L
Response from GM159, Manager at Cranley HotelResponded 3 weeks ago

Dear Guest, Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure we are much more thoughtful and sensitive in dealing with such matters in future. I very much hope we will yet...More

Reviewed 10 January 2018 via mobile

My husband and I were traveling with another couple on our way back from Venice. We had a long layover in London and decided to stay in an area close to Heathrow. Through a hotel-finding app I discovered the Cranley which was very reasonably priced....More

Thank JH9271969
Response from GM159, Manager at Cranley HotelResponded 11 January 2018

Thank you for taking the time to post this wonderful review We were delighted to read your very positive comments and hopefully on your next visit you will be able to sample our wonderful Persian cuisine We hope we will be able to welcome you...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Things to do
Bar/Lounge
Details
Price range
US$145 - US$410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#284 Romantic Hotel in London
#289 Business Hotel in London
#347 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$145 - US$410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#284 Romantic Hotel in London
#289 Business Hotel in London
#347 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (228)
Room & Suite (289)
Dining (16)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
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Kat198288
17 June 2017|
AnswerShow all 4 answers
Response from Christine L | Reviewed this property |
Sorry can't say.. we were there around Christmas time and didn't need AC.... worked well there for us very comfortable room and quick trip to the fabulous Royal Albert Hall
0
Votes
cia v
12 April 2017|
AnswerShow all 3 answers
Response from MaxBerardi | Reviewed this property |
Train is better to avoid traffic. You may walk to Chelsea Garden Show for about 30/40 min depending how fast y are
0
Votes
Dudesmommy11
17 February 2017|
AnswerShow all 3 answers
Response from MaxBerardi | Reviewed this property |
Yes they usually do or otherwise you may purchase it at 3 min walking on Gloucester Road, corner of Harrington Gardens, in front of the fish & chips
1
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Room Tips
"The location is good,so stay here if you get a special offer,not otherwise or be disappointed"
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"Four poster big rooms"
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"Avoid the 4th floor as the elevator does not go there."
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"Basement floors are darker, with very dim lighting. Cigarette smoke will enter room as small patio area is..."
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