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Cranley Hotel

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Cranley Hotel
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732 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Cordoba, Spain
Reviewed 14 November 2016

Very Nice hotel and the staff is good , missing the spanish porter who was there a few years ago ,Rodrigo . Very nice brakfast. Very clean .the staff us very helpful , tube is negar and very nice area

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Helpful?
Thank andrewgibson111
GM159, Manager at Cranley Hotel, responded to this review

Thank you for taking the time to write this great 5 star review of your recent stay at the Cranley Hotel and we were able to welcome you back As you know the hotel is in a great location in the heart of Kensington close to Gloucester Road station. We hope to be able to welcome you back again in...

Brisbane Region, Australia
Reviewed 12 November 2016 via mobile

Welcoming staff. Comfortable bed. Lovely bowl of fruit for guests each day in foyer. Clean bathroom. Close to great eating places, pubs and bars around South Kensington Railway station. Post office nearby.

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Helpful?
Thank brianmeryllm
GM159, Manager at Cranley Hotel, responded to this review

Thank you for taking the time to write this lovely review of your recent stay at the Cranley Hotel. I was delighted to read your positive comments. As you discovered the hotel is in a great location in the heart of Kensington close to Gloucester Road station. We hope to be able to welcome you back again in the near...

Naples, Italy
Reviewed 7 November 2016 via mobile

I spent 3 nights in this pretty boutique hotel. it is right in the middle of Chelsea, which is one of the trendiest chic cool places to stay in London. It's surrounded by cozy cafés and all sorts of shops yet the street is quiet and silent. The closest tube station is only five minutes walk away. The beds are...

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Helpful?
Thank pollytrip
GM159, Manager at Cranley Hotel, responded to this review

Thank you for taking the time to write this great 5 star review of your recent stay at the Cranley Hotel. As you discovered the hotel is in a great location in the heart of Kensington close to Gloucester Road station and in a very fashionable area. We hope to be able to welcome you back again in the near...

Perth, Australia
Reviewed 4 November 2016 via mobile

This little boutique hotel is a real gem. Great location, a 10 minute walk from the Victoria and Albert museum and a 15 minute walk to shopping at kings rd or shopping in knightsbridge. The room was very cute, spacey for London standards and full of english charm. Yes, there are a few things that aren’t as polished as a...

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Helpful?
Thank Kimisani
GM159, Manager at Cranley Hotel, responded to this review

Thank you for taking the time to write this review of your recent stay at the Cranley Hotel. I was delighted to read that you found the staff 'friendly and welcoming' As you discovered the hotel is in a great location in the heart of Kensington close to Gloucester Road station. We try to ensure the hotel feels like a...

Rome, Italy
Reviewed 1 November 2016 via mobile

Great location, spaceful rooms and good service! What else are you looking for? It is good vslue for money but breakfast is prepared nearby on you order which must be placed before 3am and served either at your room or outside, if there is a table available. Only two tables with a few chairs each are placed outside. As a...

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Helpful?
1Thank MaxBerardi
GM159, Manager at Cranley Hotel, responded to this review

Thank you for taking the time to write this great star review of your recent stay at the Cranley Hotel. I was delighted to read your positive comments. As you discovered the hotel is in a great location in the heart of Kensington close to Gloucester Road station. Just to let you know we are setting up a restaurant and...

Stilton
Reviewed 27 October 2016

Absolutely loved our stay! Great staff who were very friendly and helpful. I booked this hotel via secretescapes and unfortunately my booking was not received by the hotel. However it was dealt with very efficiently and we were upgraded to a beautiful suite at no extra charge. Would definitely return in the future! Thank you.

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Helpful?
Thank dianejohns
GM159, Manager at Cranley Hotel, responded to this review

Thank you for taking the time to write this 5 star review of your recent stay at the Cranley Hotel. I was delighted to read your comment 'Great staff who were very friendly and helpful.' I am sorry about the mis-understanding with your booking but I am glad we could accommodate you. We hope to be able to welcome you...

Kincumber
Reviewed 23 October 2016 via mobile

We loved every minute we spent in this hotel. From the top floor room with its little terrace to the wonderful and helpful staff. The food was delicious every morning and the afternoon teas fantastic. It's well positioned to a tube station and its ease of walking to everywhere in London.

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Helpful?
Thank Brad And Michel... M
GM159, Manager at Cranley Hotel, responded to this review

Thank you for taking the time to write this 5 star review of your recent stay at the Cranley Hotel. I was delighted to read that you found the staff 'wonderful and helpful' As you discovered the hotel is in a great location in the heart of Kensington close to Gloucester Road station. We hope to be able to welcome...

New York City, New York
Reviewed 21 October 2016 via mobile

There is no way for me to lock my bedroom door from the inside. I asked for a bar of soap yesterday, and there is still none. The carpet is worn, the curtain is burnt. I asked to change rooms. One is available, but I would be charged an additional 30 pounds per night, even though when I checked on...

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6Thank Diana P
Yorkshire
Reviewed 13 October 2016

This hotel does not have a bar or restaurant. Drinks and food can be served in your room or the lounge area, which is combined with reception. Our ground floor room 607, was large and well equipped but the blinds were stained and past their best. The bathroom was clean but there was no hot water on 2 mornings. This...

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Helpful?
Thank Linda B
GM159, Manager at Cranley Hotel, responded to this review

Thank you for taking the time to write this lovely review of your recent stay at the Cranley Hotel. I have noted some of your comments and we have recently employed a new head housekeeper to address some of the points you have raised. We hope to be able to welcome you back again in the near future.

n.wales
Reviewed 7 October 2016 via mobile

We stayed here for a night in order to be close to the Albert Hall. Its a fabulous hotel. Intimate, homely, the best nights sleep in a super comfy bed. Friendly, happy staff, lots of nice touches like fruit & nibbles in reception, fluffy towels & bath robes...all fabulous! Close to S Kensington tube, restaurants, museums etc. Don't hesitate, book!

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Helpful?
1Thank jevans10032
GM159, Manager at Cranley Hotel, responded to this review

Thank you for taking the time to write this 5 star review of your recent stay at the Cranley Hotel. I was delighted to read that you found 'friendly and happy staff.' As you discovered the hotel is in a great location in the heart of Kensington close to Gloucester Road station. We hope to be able to welcome you...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and tea-taking. ... more   less 

Additional Information about Cranley Hotel

Address: 10-12 Bina Gardens | South Kensington, London SW5 0LA, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $218 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cranley Hotel 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Cranley Hotel London
Hotel Style:
#286 Romantic Hotel in London
#290 Business Hotel in London
#292 Family Hotel in London
#310 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Cranley Hotel staff and other travellers.
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Questions? Get answers from Cranley Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have a very good room on top floor with a beautiful view of London”
 of 5 bubbles 641bertrandw, 23 Dec 2016 | Read review
“Room 607 - large 4 poster room on the ground floor.”
 of 5 bubbles V517GQlindab, 13 Oct 2016 | Read review
“I think we may have had one of the best rooms - facing the street was no problem....”
 of 5 bubbles louandpamr, 4 Oct 2016 | Read review
“There is a lift to all floor if you fins stairs a problem”
 of 5 bubbles emilyrY583TD, 5 Sep 2016 | Read review
“Probably better bedroom views at the front of the hotel rather than the back.”
 of 5 bubbles bennySouthend, 23 Jul 2016 | Read review
5 of 5