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Cranley Hotel

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751 Reviews from our TripAdvisor Community

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Showing 624: English reviews
Surrey
Reviewed 14 August 2012

Fab hotel, with fab service in a great location. The staff couldn't have done more to help us with our requests. We were given complimentary tea, soft drink and even champagne. We will certainly return. Highly recommended!

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2Thank SurreyMark
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Guest, The Cranley Team would like to thank you for your kind words. We are all very glad to hear that our services was up to your standards. We are looking forward to welcome you back at the Cranley Hotel in the near future. Kind regards The Cranley Team

Halifax
Reviewed 13 August 2012

We used the Cranley whilst attending the Olympic Games. Guests from other counties had the same idea as "Which sport are you going to today?" was a common question. The staff were very friendly and professional. It was a lovely old building that had been well maintained, had lots of character and was situated in a pleasant area. We could...

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Thank sayithowitisHalifax
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Guest, Greetings from the Cranley Hotel. We would like to thank you for your kind comments about the staff and the hotel. I would indeed pass the message on to the team. We are looking forward to welcome you back at the hotel very soon. Kind regards The Cranley Team

Cardiff, Wales, United Kingdom
Reviewed 9 August 2012

Stayed at the hotel for one night as a get away with the girlfriend. Easily accessable from Gloucester Road tube station we were greeted with very friendly service from the staff at reception and offered complimentary tea and soft drink. We were lead to our very well presented suite, with a nice little balcony complete with table and chairs to...

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2Thank CardiffStudent
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Guest, Thank you very much for your comments. We are very pleased to hear that you have enjoyed your stay with us at the Penthouse Suite. We look forward to welcome you back at the hotel in the near future. Kind regards The Cranley Team

Congleton, United Kingdom
Reviewed 8 August 2012

We booked the Cranley Hotel because of the excellent reviews and we were delighted with every aspect of this superb small hotel. Professional and caring staff, lovely bedroom which we did not want to leave, beautiful interior, great location a few minutes from tube station and those extras such as fresh coffee on arrival and canapes in the evening which...

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2Thank CheshireDes
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Guest, Greeting from the Cranley Hotel. Thank you very much for your kind words about your experiences overall. we are pleased to hear that you have enjoyed our facilities. I will indeed pass the message on to the team. We are now looking forward to welcome you back at Cranley in the near future. Kind regards The Cranley Team

San Francisco, California
Reviewed 7 August 2012

This is in a very upscale neighborhood of London. You are a short walk to gloucester road tube station and south Kensington tube station, very convenient. There are more restaurants on the way to The south Kensington station. Muriel's Kitchen at S Kensington station was our favorite during our stay. Little Waitrose and Tessco Expess is also near for quick...

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1Thank Aridon99
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Guest, Greeting from the Cranley Hotel. Thank you so much for your kind words. We are now looking forward to welcome you back to Cranley on your next trip to London. Kind regards Cranley Hotel

Reviewed 4 August 2012

Have stayed at the Cranley during several trips to London over the past 5 years and can only say that the care and attention provided by the staff are second to none. It is a hotel that prides itself on giving you every comfort and assistance, and always with a smile.It is the only hotel I would recommend without any...

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1Thank MoniqueandJohn
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Monique and John, Greetings from the Cranley Hotel, Thank you very much for your very kind words, I will ensure to pass them on to the team. We hope that you had a pleasant journey back home, and we are looking forward in welcoming you back very soon at the Cranley Hotel. Kindest Regards, The Cranley Team

Hong Kong, China
Reviewed 2 August 2012

You can not beat the location of this hotel, great to get around london. Cabs are easy to flag outside. When you walk into the place it feels very warm and homely. The rooms are lovely with Four Poster beds. The Staff are very helpful and will go out of their way to help you. Can not wait to return...

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1Thank FoxyFlower
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Foxy Flower, Greetings from the Cranley hotel in London, Thank you for taking the time to post your review on Tripadvisor. I am most grateful for your feedback, which is such a valuable source of information for us. I will ensure that your kind words will be passed on to the team. We are delighted to hear that you...

Auckland
Reviewed 26 July 2012

Have stayed twice at the Cranley within 2 weeks. Great experience travelling on my own, nothing was a problem for the staff. Food was delicious, had free wifi, and their ability to organise what I required was very helpful. Had an upgrade to gorgeous room with loads of space. Very handy area in London to be staying. I would recommend...

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1Thank Helen h
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Helen H, Greetings from the Cranley Hotel, Thank you very much for taking the time to give us some feedback about your last experience at the Cranley, We are delighted to hear that you have had a great experience with us, we always try our best to exceed our guests expectations and no request is too small or large....

Horsham West Sussex
Reviewed 9 July 2012

This hotel was wonderful and made our overnight stay in London perfect. Location close enough to eating spots and tube to be convenient for such a quick visit to London. Only negative comment is that for the price, I believe breakfast should be included and there also should be free wirless internet IN the room.

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2Thank Sandra H
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Sandra H, Greetings from the Cranley Hotel, Thank you very much for your time to give us some feedback about your experience at the Cranley Hotel. We are indeed delighted to hear that you have had a lovely overnight stay with us, regarding the Free Wifi, we would like to express our apologies that you have had not been...

Phoenix, Arizona
Reviewed 8 July 2012

The Cranley Hotel is well appointed and in a nice quiet neighborhood but still close to shops and restaurants. The staff were friendly and the accommodations were excellent. Would definitely stay again and will recommend to others. Make sure to order breakfast to your room!

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1Thank S D
Management response:

Dear S D, Greetings from the Cranley Hotel, Thank you very much for taking the time to give us some feedback, We are delighted to hear that you had an excellent experience with us and we are looking forward in Welcoming you back soon at the Cranley Hotel. Kind Regards, Maurice Fabian Schuttke Duty Manager

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and tea-taking. ... more   less 

Additional Information about Cranley Hotel

Address: 10-12 Bina Gardens | South Kensington, London SW5 0LA, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $227 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cranley Hotel 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Cranley Hotel London
Hotel Style:
#286 Romantic Hotel in London
#290 Business Hotel in London
#292 Family Hotel in London
#314 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Cranley Hotel staff and other travellers.
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Questions? Get answers from Cranley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a breeze, get something with street windows that open”
mjarema, 14 Apr 2017 | Read review
“Ask for a basement room if you want lots and lots of space”
191vivienneb, 8 Apr 2017 | Read review
“The penthouse suite is by far the most pleasant, the others are crowded, and in a poor state of repair.”
dauniellec, 16 Mar 2017 | Read review
“We have a very good room on top floor with a beautiful view of London”
641bertrandw, 23 Dec 2016 | Read review
“Room 607 - large 4 poster room on the ground floor.”
V517GQlindab, 13 Oct 2016 | Read review
5 of 5