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Cranley Hotel

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733 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Belgrade
Reviewed 25 March 2012

Everything was just perfect. Location, service, comfort...Hotel staff was exceptional, always with the smile, so full of positive energy, very quiet but always quick and helpful...there is no words to describe how good that team works. Congratulations to those who put ​​the whole team together!

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Thank Radovan D
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Radovan17, Greetings from the Cranley Hotel, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We were delighted to have you staying with us for your stay in London. I will be sure to pass your kind comments on to the Team at the Cranley Hotel who will...

Perth, Australia
Reviewed 24 March 2012

Stayed one night prior to a 24 hour international flight, and hardly got any sleep due to noise. Nice staff who initially appeared very professional but did not handle the situation well at all, plus were not able to make executive decisions in the absence of their Manager. I checked into the hotel and was allocated a basement level room...

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Helpful?
Thank brocky13
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Greetings from the Cranley Hotel, Thank you very much for taking the time to give us your feedback about your experience at Cranley Hotel. We were sorry to hear that we could not achieve your expectation on your stay at the hotel. we are indeed working into the different alternatives to soundproofing room 505 with our Maintenance team. We are...

Northwich, United Kingdom
Reviewed 19 March 2012

We have just returned home after two nights at the Cranley. The location is great, brilliant for Gloucester road tube and a really good choice of bars and restaurants nearby. Our room was on the ground floor, number 602 I think. It was at the back and whilst not huge was very cosy. There was no view to speak of,...

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Thank Fanaticaboutitaly
Ottawa, Canada
Reviewed 18 March 2012

Despite having a reservation at another well recommended London hotel, when the Cranley came to my attention, I decided to give it a try. Good decision, and I was totally satisfied. Convenient for Heathrow. Easy walk to Gloucester Road tube station. Excellent selection of restaurants within walking distance, including the Noor Jahan (which I highly recommend) next door. Pleasant neighbourhood....

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Thank ILikewhatILike
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear ILikewhatILike, Greetings from the Cranley Hotel, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We were delighted to have you staying with us for your stay in London and very happy that you have chosen us over your previous Hotel choice, I will be sure to pass...

Essex UK
Reviewed 27 February 2012

Me and my partner decided very late notice that for our anniversary together we would stay in London for the weekend. Within minutes of searching we came across an absolute bargain with this hotel for the one night. Now being 'normal' working class gals this was somewhere that would usually be out of our price range. We arrived here an...

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2Thank stxameh
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear stxameh, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We were indeed delighted that you have chosen the Cranley Hotel for your Anniversary and that you have had a lovely experience with us. I will be sure to pass your kind comments on...

kent
Reviewed 30 January 2012

Second stay after a five year gap. Every bit as good as it ws before. Service excellent with the breakfast arriving in the room when asked for. Room excellent with a very comfortable bed. Reception noted that it was my wife's birthday and we were treated to a glass of champagne each and strawberries at breakfast. Nice touch. Not cheap...

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1Thank KentFred
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear KentFred, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We were delighted to Welcome you back at the Cranley Hotel after such a long gap in between your stays. I will be sure to pass your kind comments on to the Team at...

Ottawa, Canada
Reviewed 24 January 2012

Am spoiled for hotel stays after just one night at The Cranley this past December. Check-in was oh-so gracious and personal at the writing desk in the middle of a drawing room. Even though we arrived past the hour for complimentary bubbly, the staff was only too happy to send a couple of glasses with chips up to our room....

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1Thank singleminded
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear singleminded, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. I will be sure to pass your kind comments on to our team at the Cranley Hotel, who will be delighted to hear about your experience at the Cranley Hotel. We are certainly looking...

Sorrento, FL
Reviewed 23 January 2012

We were a little early for our check in however, this hotel welcomed us with tea and biscuits while we waited for our room to be ready. Our bags were already waiting for us when they announced our room was ready. There were several wonderful restaurants, on Gloucester Road, walking distance from our hotel. You could also walk to the...

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3Thank prancer330
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear prancer330, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are delighted to hear that you have enjoyed your stay and that you have chosen the Cranley Hotel for yur stay London. We are certainly looking forward in Welcoming you back at the...

Sheffield
Reviewed 20 January 2012

This small hotel is friendly and welcoming. The rooms are excellent. I appreciated the free champagne and canapes at 7 p.m. and the helpful staff. I have stayed here twice and would return again.

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1Thank md1re
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Dr, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are delighted to hear that you have enhoyed your secon stay at The Cranley Hotel and we are indeed looking forward in Welcoming you back at the Cranley Hotel in the very near...

zarren belgium
Reviewed 15 January 2012

it is very homely cosy antique decor but luxury as in a big hotel friendly staff just the breakfast is very minimum for the price of it if that was better i gave a 5 star

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1Thank elsjezarren
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Elsjezarren, Greetings from the Cranley Hotel, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are very glad to hear that you enjoyed your stay at the Cranley and that you have had a unique experience. Also thank you very much for giving us your feedback in...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and tea-taking. ... more   less 

Additional Information about Cranley Hotel

Address: 10-12 Bina Gardens | South Kensington, London SW5 0LA, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $225 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cranley Hotel 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Cranley Hotel London
Hotel Style:
#286 Romantic Hotel in London
#290 Business Hotel in London
#292 Family Hotel in London
#304 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Cranley Hotel staff and other travellers.
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Questions? Get answers from Cranley Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have a very good room on top floor with a beautiful view of London”
 of 5 bubbles 641bertrandw, 23 Dec 2016 | Read review
“Room 607 - large 4 poster room on the ground floor.”
 of 5 bubbles V517GQlindab, 13 Oct 2016 | Read review
“I think we may have had one of the best rooms - facing the street was no problem....”
 of 5 bubbles louandpamr, 4 Oct 2016 | Read review
“There is a lift to all floor if you fins stairs a problem”
 of 5 bubbles emilyrY583TD, 5 Sep 2016 | Read review
“Probably better bedroom views at the front of the hotel rather than the back.”
 of 5 bubbles bennySouthend, 23 Jul 2016 | Read review
5 of 5