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The Rubens at the Palace

4,383 reviews
#75 of 1,077 Hotels in London
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Traveller (1206)
Room & Suite (594)
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Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
6 Feb7 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,383)Write a Review
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All reviewsbuckingham palacevictoria stationlibrary restaurantafternoon teaold mastersred carnationjames parkking roomfull english breakfastconcierge deskwonderful hotellovely roomgreen parktrafalgar squarebig benlocation was perfectrooms are small
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1 - 5 of 4,074 reviews
Reviewed yesterday

We met Angelo our Gin Host for the tasting in the very cosy and intimate Leopard Bar. Angelo has a wealth of knowledge about Gin telling us about the history as well as talking about the different types of gin. Our tasting experience consisted of...More

Thank Suden7
Hotel's Favourite
Reviewed 22 September 2017

We have stayed at The Rubens several times and it just seems to get better and better with extremely attentive professional staff. Last time we stayed the hotel was going through an extensive refurbishment which is now complete and looking fantastic. We particularly like the...More

11  Thank GailW2100
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 25 September 2017

Dear Guest Thank you for sharing your wonderful review and for choosing The Rubens at the Palace for your return visit to London. I am delighted that you had a fantastic time with us and to read how much the team and exceeded your expectations....More

Reviewed 3 days ago via mobile

Had a fantastic time for afternoon tea at The Rubens. Was taken for my birthday and Marcin and Melanie made sure i was very spoilt with champagne and my birthday cupcake. Would deffo reccommend to everyone. 5* service and felt like a princess

1  Thank Debra D
Reviewed 4 days ago via mobile

Everyone visiting London should stay here! It’s the perfect location to almost anywhere (its down the street from the Victoria Station) and you feel like royalty with the service. I loved our hot English breakfasts and our royal treatment during the entire trip. Thank you...More

Thank Clare S
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 2 days ago

Dear Guest Thank you for taking the time to share your great review on Trip Advisor following your recent stay at the Rubens at the Palace. I am thrilled that you had such a wonderful time in our hotel. It is absolutely our pleasure to...More

A TripAdvisor Member
12
Reviewed 1 week ago via mobile

The staff was amazing and food was great even knowing we was even staying there they made our night out amazing the waiter Razvan was so helpful cause I have a disability plus all the staff was amazingMore

2  Thank A TripAdvisor Member
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 4 days ago

Dear Mrs Collins, Thank you very much for your lovely review following from your stay with us at The Rubens at the Palace. I am thrilled to read that you found my team to be amazing, and food great! I know Razvan especially will be...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$225 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#71 Luxury Hotel in London
#106 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$225 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#71 Luxury Hotel in London
#106 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1206)
Room & Suite (594)
Dining (158)
Hotel & Grounds (685)
Bathroom (66)
Business Centre & Event Rooms (3)
Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
Questions & Answers
Ask a question
rund497
24 December 2017|
AnswerShow all 3 answers
Response from MalcolmHendry | Property representative |
Good afternoon rund497. Thank you for your message. I am sincerely sorry for any delay with the pre-authorisation being released. Please do kindly contact my Front Office Team on 020 7834 6600, who will be able to assist... More
0
Votes
Gerard C
20 December 2017|
AnswerShow all 4 answers
Response from MalcolmHendry | Property representative |
Dear Gerard C, The Catherine Place Apartments are a 5-10 minute walk from the Hotel. They can be walked to easily, and you may book a breakfast inclusive rate, to enjoy breakfast with us here at The Rubens. Check in will be... More
0
Votes
altongenth
20 December 2017|
AnswerShow all 3 answers
Response from MalcolmHendry | Property representative |
Dear altongenth, Thank you very much for taking the time, both to speak with me and to leave this kind comment online. I am really glad to have had the opportunity to talk to you, and with hopes that we will potentially... More
0
Votes
Room Tips
"Rooms with a view of the Royal Mews would be best."
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"Don't fall for the "courtyard view" device"
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"Hotel Ratings Buttons not working -- gave five star all categories"
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"They only had a double when we got there, we asked if they had singles and they were able to split the beds..."
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