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The Rubens at the Palace

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Traveller (1339)
Room & Suite (681)
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Ratings and reviews
#75 of 1,086 Hotels in London
Certificate of Excellence
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace.
Offers from The Rubens at the Palace
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Location and contact
39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Hotel website
13.4 km to London City Airport
200 restaurants are within a 0.5 km radius
0.4 km from Buckingham Palace
View nearby attractions and restaurants
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,600)
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4,282 results
Traveller rating
3,049
898
206
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3,049
898
206
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32
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All reviewsbuckingham palacevictoria stationlibrary restaurantafternoon teaold masterscavalry barred carnationst james parkking roomfull english breakfastconcierge deskwonderful hotellovely roomgreen parktrafalgar squarebig benlocation was perfect
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1 - 5 of 4,282 reviews
Reviewed 2 days ago via mobile

We absolutely loved this hotel and all of it’s staff! The room was nice and the beds were comfortable but what really made this a great stay was the amazing staff! Stuart, dressed to the 9’s at the front door, welcoming you each time you...More

Thank Suzanne D
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded yesterday

Dear Suzanne D, Thank you very much for your fabulous feedback. I am so pleased you enjoyed the entirety of your stay, and found my team to be so helpful! Bodgan and Stuart I know will be thrilled to have been mentioned by name! With...More

Hotel's Favourite
Reviewed 15 May 2018

Stayed here the night before we went on the Orient Express. It is in walking distance of Victoria Station so very convenient. From the moment we booked in everything was just perfect. It is a lovely hotel, very atmospheric and we felt valued. The Receptionist...More

1  Thank rmtt2016
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 17 May 2018

Dear rmtt2016, Thank you so much for your beautiful review following form your stay! We are thrilled that you enjoyed your time with us, and we could be your first stop to the Orient Express. I appreciate your fantastic feedback on my teams efforts, and...More

Reviewed 4 days ago

Elegant, charming hotel. Rooms are small but very tastefully done. I felt very safe in this hotel. Located directly behind Buckingham Palace. "The Mews" (directly across the street) is an excellent tour to take (of the stable and carriages). Hotel is about 1 mile away...More

2  Thank mmoretti2018
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded yesterday

Dear mmoretti2018, Thank you so much for your review. We really appreciate your feedback, and to know you enjoyed a fantastic stay! I'm thrilled that you especially enjoyed Sourya, our Resident Singer. My Concierge Team too were pleased to assist! With my thanks for selecting...More

Reviewed 5 days ago via mobile

We stayed here as it was so close to the theatre to see Hamilton - it was pretty average - very small room, old fashioned decor and at approx £300 really over priced - we could have stayed at a much better hotel for the...More

Thank SimpleS8
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 4 days ago

Dear SimpleS8, Thank you very much for taking the time to leave us a review online. I am really pleased you enjoyed our location. Being so close to be fantastic Hamilton, we are very lucky indeed! I am so sorry to learn that you were...More

Reviewed 5 days ago

Spent two nights July 13 and 14 in a “Royal King Room” in the “Royal Wing”. That’s a lot of “Royal” in one visit and, unfortunately, the hotel did not live up to it. While the location is very convenient, and when you arrive in...More

3  Thank susanannc18
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$254 - US$502 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#73 Luxury Hotel in London
#106 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$254 - US$502 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#73 Luxury Hotel in London
#106 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1339)
Room & Suite (681)
Dining (134)
Business Centre & Event Rooms (3)
Amenities (3)
Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
Questions & Answers
Ask a question
katetrimnell
1 July 2018|
AnswerShow all 6 answers
Response from MalcolmHendry | Property representative |
Dear Guest, Thank you for your question. Smart jeans and short sleeved shirts with smart shoes will be perfectly acceptable. Warm regards, Malcolm Hendry General Manager
0
Votes
Chris P
2 June 2018|
AnswerShow all 4 answers
Response from MalcolmHendry | Property representative |
Dear Chris, Yes, absolutely. My Doorman will be pleased to greet you. Warm regards, Malcolm Hendry, General Manager
0
Votes
IreneLeung
9 May 2018|
AnswerShow all 2 answers
Response from MalcolmHendry | Property representative |
Hi Irene, We have Suites which can accomodate this configuration. Would you be able to give me reservations team a call on 020 7834 6600 and they can explain the best options for you? Warm regards, Malcolm... More
0
Votes
Room Tips
"Stay elsewhere."
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"Location Location and great food"
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"Don’t buy beer in the hotel !"