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The Rubens at the Palace

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#85 of 1,089 Hotels in London
Certificate of Excellence
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The Rubens at the Palace
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4,021 Reviews from our TripAdvisor Community

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Showing 3,744: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEWvia mobile

As we Geordies say "Nowt was the bother". Staff very curteos,friendly,from management, to doorman,to even the maintainence man.Felt like home after 3days. Superb position.Food very good.Rooms nice Complimentary cookies were very tasty! I have stayed at the sister hotel The Chesterfield as well and that was also very good. Not cheap but what is in London. Will definitely return sooner...

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Helpful?
1Thank DJHUK12
surrey
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We were very fortunate to be treated to this hotel by my fabulous friend Who wanted to pay for it for our wedding anniversary and my birthday included in the package was a three course meal and a full English breakfast the next morning. I emailed the hotel to let them know it was our anniversary and upon arrival in...

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2Thank jadeywoos
About Hotel's Favourite Review
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear jadeywoos, Thank you so much for your lovely feedback, and for taking the time to share your experience online with other travellers. We are so pleased to read that you enjoyed your trip and visit to the Hotel. It is lovely to first of all know that you were recommended for your wedding anniversary. It is always so special...

Brisbane, Australia
Reviewed 2 days ago NEW

We had the Master Suite, which lived up to expectation - nicely appointed, TWO walk in robes, TWO bathrooms (one was massive) and separate lounge/dining. Leopard print theming aside, we were very comfortable and great for entertaining if you're meeting locals. The staff were very personable and when they found out our planned activities, proffered complimentary items to make our...

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Thank TheQueenslander
Pittsburgh, Pennsylvania
Reviewed 3 days ago NEW

The Rubens is a lovely traditional hotel one block away from Buckingham Palace. Its location in Westminster is ideal for exploring the city with Victoria Station only a very short walk away. Nearby St. James Park makes for a wonderful walk that can take you to the Churchill War Rooms, the Horse Guards Parade, or even on to Trafalgar Square....

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2Thank Kimo6229
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Kimo6229, Thank you very much for taking the time to leave us such a special review following from your recent stay with us at The Rubens at the Palace. It made us all so happy to read your lovely feedback this afternoon, and know that you enjoyed our traditional Hotel. Thank you for especially noting my teams service as...

Leeds, United Kingdom
Reviewed 3 days ago NEW

I can't say enough nice things about the Rubens! We stayed here this weekend for 2 nights and it was perfect! The staff were exceptional - friendly, polite, professional and were genuinely interested in each and every guest. We were made to feel so special and they took care of us as if we were their own family. Nothing was...

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Helpful?
Thank MaryMargaret01
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear MaryMargaret01, Thank you very much for your fantastic comments following from your recent stay with us at The Rubens at the Palace. I am so happy to know you enjoyed your visit to us, and felt even as if you were staying in a 5* Hotel! I know my team will be over the moon to read this! Thank...

Wirral, United Kingdom
Reviewed 3 days ago NEW

My wife and I stayed here for her Birthday during a two night trip to watch the 'Harry Potter' play and we couldn’t have enjoyed the hotel more. We've stayed in a few hotels in London over the years and this one really blew us away. The location was spectacular. The walk from the Palace Theatre takes you past Trafalgar...

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2Thank Chris2017M
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Chris2017M, Thank you so much for your brilliant feedback following from your birthday stay with your wife. It is lovely to know that we provided such an exceptional stay for you, and to know that we stood out from other Hotels you have visited! Thank you for further recognising the friendly and inquisitive nature of my team- we take...

Halifax, United Kingdom
Reviewed 4 days ago NEW

This hotel is ideal for visting the Palace . Kensington and the parks around the area, We walked to The Royal Albert Hall from the hotel.The staff were so very helpful in every way. From Jonathan on the door to the lovely ladies and gents in the Breakfast room. Which was very good.

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Thank Lesley B
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Lesley B, Thank you very much for your brilliant review following from your stay with us. It is great to know that we were in a superb location for your sightseeing, and to know that you enjoyed the short walk to Kensington and the Royal Parks. I am delighted that Jonathan my outstaning Doorman cared for you so well!...

Reviewed 4 days ago NEWvia mobile

This was the first thing we booked when we were organizing our trip to London! I am safely say it did not disappoint! From the minute we walked in the door until the second we left we were made feel so welcome! The attention to detail in every single tiny thing in the hotel is amazing! The Afternoon Tea was...

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Thank Mary M
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Mary M, Thank you very much for your kind review following from your Afternoon Tea with us here at The Rubens at the Palace. I am so pleased to read that we were the first property you booked for your experience of London, and that we could provide a lovely afternoon for you! I am thrilled by you noting...

Reviewed 4 days ago NEWvia mobile

I visited Rubens with my mum, aunt and cousins in March of this year. We thoroughly enjoyed ourselves from the start to the end, and we all felt that this venue offered us one of the best afternoon teas we have ever had. We were greated by a friendly doorman who was happy and welcoming. Then we were shown to...

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Helpful?
Thank emmaj1986
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear emmaj1986, Thank you so much for taking the time to leave us a brilliant review following from your family visit to us in March. I am delighted to read that you felt our Afternoon Tea to be one of the best you have ever experienced! This is outstanding feedback, and my team are absolutely thrilled. Thank you. Please however...

Reviewed 6 days ago NEW

Wonderfully located, within spitting distance of Buckingham Palace and walking distance to anywhere in Westminster. Very close to Victoria station from which you can get anywhere you need. I arrived very early and was warmly greeted by the staff who allowed me to check in early and drop my bag while I went out sightseeing for a few hours. My...

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Thank Matt M
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Matt M, Thank you so much for your fantastic review following from your visit to us. I am very pleased to read that we were in a perfect location, and that you were able to benefit from our very close proximity to London's main sights. We are indeed very fortunate to have Buckingham Palace just on our door-step! It...

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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 

Additional Information about The Rubens at the Palace

Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Region: United Kingdom > England > London > Westminster
Price Range: $366 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rubens at the Palace 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
Hotel Style:
#26 Family Hotel in London
#39 Green Hotel in London
#64 Romantic Hotel in London
#79 Luxury Hotel in London
#106 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Rubens at the Palace staff and other travellers.
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Questions? Get answers from The Rubens at the Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The more expensive rooms in the front offer a view of the Royal Mews but they are currently wrapped in scaffolding and tarps.”
Kimo6229, 24 Apr 2017 | Read review
“Our room had a fantastic view of Buckingham Palace.”
MaryMargaret01, 24 Apr 2017 | Read review
“Our room was at the back of the hotel on the second floor over looking a back street. It was very quite.”
246lesleyb, 23 Apr 2017 | Read review
“The apt is fantastic”
Fishbaby1, 21 Apr 2017 | Read review
“The King Henry 7th Suite is beautiful and very spacious.”
  • Office Area
  • Office Area
  • Sitting area with separate television
  • Bedroom with separate television
  • Room Door
pdloots, 21 Apr 2017 | Read review
5 of 5