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    National Hotel

    153 reviews
    #964 of 1,081 Hotels in London
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    17-19 Queens Avenue | Muswell Hill, London N10 3PE, England
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    Traveller (22)
    Room & Suite (61)
    Dining (7)
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    Overview
    2.5
    153 reviews
    • Excellent5%
    • Very good16%
    • Average24%
    • Poor22%
    • Terrible33%
    Travellers talk about
    “double ensuite”(3 reviews)
    “free continental breakfast”(2 reviews)
    “tea making facilities”(2 reviews)
    17-19 Queens Avenue | Muswell Hill, London N10 3PE, England See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast Available
    Non-Smoking Hotel
    Airport Transportation
    Family Rooms
    Multilingual Staff
    2 Star Hotel
    All hotel details
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    Reviews (153)
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    7
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    41
    Show reviews that mention
    All reviewsdouble ensuitefree continental breakfasttea making facilitiesshower gelmin walkfamily roomfantastic location
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    1 - 5 of 130 reviews
    Reviewed 1 week ago
    Hotel needs makeover.

    The hotel is an old building spreads over 3 storeys without lift. Hotel guests have to carry heavy luggages up and down the stairs without any assistance from hotel staff. Hotel rooms are not properly maintained as the doors keep banging because of loosened hinges....More

    Thank Stephen K
    Response from RANDHIR N, Manager at National HotelResponded 1 week ago

    We are sorry you didn't enjoy your stay with us here at the National Hotel. Our staff have all recently gone through front of house training to improve our service. Had you notified staff they would have gladly assisted you in moving your baggage to...More

    Reviewed 1 week ago
    Ideal location for Alexandra Palace

    I recently stayed at this hotel with my husband as we needed to be in close proximity to Alexandra Palace. Fantastic location with a number of restaurants and bars within a few minutes walk. Hotel staff were friendly. Our room was spacious and clean. If...More

    Thank Amakaur82
    Response from RANDHIR N, General Manager at National HotelResponded 1 week ago

    Thank you for the kind review and for choosing staying at the National Hotel

    Reviewed 3 weeks ago
    Horrendous - Only good for the location

    Disappointed upon arrival as it looked nothing like the picture, nearly walked past it without recognising it. Room was OK for the price. Shower didn't drain properly so it caused a bit of a mess when you opened the door and the shower head was...More

    Thank Amy T
    Response from RANDHIR N, General Manager at National HotelResponded 2 weeks ago

    Dear Guest, Thank you for taking the time to comment on your stay at our hotel. At the National Hotel we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and I do apologise that on this occasion we failed...More

    Reviewed 16 January 2018 via mobile
    Absolutely horrendous

    Hot water about as warm as a puddle, bed sheets damp due to the condensation in the room, very unkempt hotel, the list is endless with faults when the guy in reception was asked about the water he did come look at it but said...More

    1  Thank scudder1984
    Response from RANDHIR N, Manager at National HotelResponded 23 January 2018

    We are sorry you didn't enjoy your stay with us here at the National Hotel. Our staff have all recently gone through front of house training to improve our service. We have had the pluming in the Hotel tested and the water system is works....More

    Reviewed 29 December 2017
    Great value

    Welcomed by a friendly happy receptionist who was very helpful. The hotel looked tired but it was clean and had all required facilities. The room was a family room and clean and beds comfitable. The bathroom needed some TLC although clean it was dated and...More

    Thank pauline s
    Response from RANDHIR N, Guest Relations Manager at National HotelResponded 31 December 2017

    Thank you for the kind review and staying at the National Hotel

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    About
    Amenities
    Top amenities
    Free Parking
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Free Parking
    Airport Transportation
    Dry Cleaning
    Multilingual Staff
    Breakfast Available
    Details
    Price range
    US$60 - US$140 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$60 - US$140 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Family Rooms
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    All photos (89) 89
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    Traveller (22)
    Room & Suite (61)
    Dining (7)
    Questions & Answers
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    loulouA138
    11 November 2016|
    AnswerShow all 2 answers
    Response from TinyTravelz |
    I've just stayed there for a gig at Ally Pally; it's approx. 15mins walk away. Very simple route.
    1
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    Room Tips
    "Be prepared to carry luggages walking up the stairs."
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    "Check to make sure you have an ensuite room!"
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    "DO NOT get room 28 unless you like the sound of water hitting a tin bath all night long"
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    "Book a room with bath included."
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