We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Aloft London Excel

Show Prices
#266 of 1,089 Hotels in London
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Aloft London Excel
Aloft London Excel
Panoramas (20)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,731 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Aloft London Excel
See the most recent reviews
Showing 1,520: English reviews
Loggerheads, United Kingdom
Reviewed 2 weeks ago

This is a nice hotel located in the concrete sprawl that is East London. Everything is fairly basic, but it's done with style. Check in was efficient and friendly. The room was a good size, but was cleverly laid out to feel bigger than it was. Everything was clean and seemed relatively new. Gym was good and the pool looked...

 Report
Helpful?
Thank Adam H
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Adam! It is a bit of a concrete sprawl but we do our best to bring some brightness to the area. Thanks for sharing your feedback and delighted that you had a such a good stay with us. Hope to see you again soon. Have an easy breezy day! Candice

Edinburgh
Reviewed 2 weeks ago

My husband and I stayed for three nights last week as we were meeting family to scatter my parents ashes on the Thames. The hotel is in a great location with easy access into London and the City Airport. Our room was amazing with great views and it was lovely just chilling out after our various trips into the city....

 Report
Helpful?
Thank Bluebird18
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Thank you for choosing to stay with us for such a meaningful trip to London. I know it would have been an emotional time for you and we were happy to be able to make it such a pleasant one. It really does make me proud of our talent and our property to read such comments. Thanks so much for...

California
Reviewed 2 weeks ago

Excellent location to the London ExCel Convention Center. Convenient off the light rail stop -- make sure you tap your Oyster card at the (almost) hidden card readers at the station. No turnstiles!! Fresh food made daily in the quick-bites store. Pizzas to order. Reasonable prices. Bar has same menu as some of the quick-bites you can take upstairs. Excellent...

 Report
Helpful?
Thank ChrysalisTravel
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there! Glad you enjoyed your 24/7 Grab and Go option of Refuel! It's a great way to stock up so you can relax up in the room, or pick up a few items for the road. Sounds like you had a fantastic stay and that is great to hear! Hope to see you again soon. Have any easy breezy...

Reviewed 3 weeks ago

The ALoft is a contemporary, modern and stylish hotel, right next door to the London Excel and with a view of the Greenwich Dockside area which is undergoing regeneration. Prince Regent station on the DLR is a minutes walk from the hotel, and is only 10 minutes from the O2 Arena, by Tube and the Emirates Airline cable car at...

 Report
Helpful?
Thank Jonathen S
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Jonathen Thanks so much for your stay with us! We love getting such great comments like this and its fantastic to hear you had such a good stay with us! Hope to see you again soon! Have an easy breezy day Candice

Nottinghamshire, United Kingdom
Reviewed 3 weeks ago

Excellent location for business but would still stay here if visiting London for pleasure/sightseeing as very easy to get train (walkway on 2nd floor goes straight into station) to Tower Bridge and from there the rest of London. Went for a swim in pool around 6.30pm,was small but still enjoyed it as had it to myself.. Didn't eat here but...

 Report
Helpful?
Thank JULIE E
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello there! Thanks for taking the time to comment on your stay with us, love the fact that you enjoyed your stay with us. Hope to see you again soon, come visit us during Spring/Summer as we will have BBQ and live music on our backyard. Have an easy breezy day! Candice

Reviewed 3 weeks ago via mobile

Over priced basic food ... could not have menu had to have a buffet, however the table behind could have a la carte menu. Very disappointed in the service frustrated with staff due to lack of experience. Could not get a drink of Malibu or Smirnoff vodka in the restaurant. No photos due to nothing to excite.

 Report
Helpful?
Thank Jacqueline O
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Dear Jacqueline, Thank you very much for your feedback; I am deeply sorry about the experience that you had on Saturday night. We usually have full A la carte menu every single night but on this specific occasion we were supposed to have a large group mid evening and thought the experience for our guest will be better in term...

Reviewed 3 weeks ago via mobile

Visited whilst attending and exhibition at Excel - this was an ideal hotel, walking distance combined with good facilities meant it ticked all the boxes. Definitely worth considering if you are an exhibitor or visitor

 Report
Helpful?
Thank John L
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello John, Thanks so much for your comment! You are right, we are literally a few steps away from Excel which make us the closed property to the largest conference venue in the UK. So glad you enjoy the facilities and I will definitely address your positive comment to the team, I am sure they will like it. Thanks again...

Athens, Greece
Reviewed 3 weeks ago

I think this is the nicest hotel in east London. I like the style, the decor and the rooms, though a little small, they are quiet, well docrated and modern. The bar on the ground floor offers good choice of whiskeys and the service is excellent.

 Report
Helpful?
Thank Spiros L
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello there! Thanks for taking the time to write a comment regarding your latest experience @ Aloft Excel. I am very happy that you enjoy the deco and atmosphere of the hotel also. Stay tuned for a new menu at WXYZ, especially with a fantastic Japanese whisky that we are trying to get :) See you soon @ Aloft Excel...

Reviewed 4 weeks ago via mobile

I booked this Hotel for a trip away with my wife. I was a little bit worried reading some of the reviews about the nightmares that people had in checking in and the rooms not being upto scratch but from the moment I checked in all those fears melted away. Friendly helpful staff made the checking in smooth and quick...

 Report
Helpful?
Thank Emlyn H
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Emlyn Wow! Thank you so much for such an amazing review. Its great to have such fantastic comments about our property and our talent! Thank you so much for your words, and your genuine understanding of our policy. We really do look forward to welcoming you back. Have an easy breezy day! Candice

London, United Kingdom
Reviewed 5 weeks ago

This hotel is really nice because of the nice view and great facilities. The facilities that the hotel has are gym which is really nice and a swimming pool which also has sauna. The hotel is easy to get to because of the local stations around.

 Report
Helpful?
Thank Patrycjaa0
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There! Nicest Hotel in East London! I would have to agree -thanks for that compliment. Great to hear you enjoyed your stay and hopefully we will welcome you back the next time you are in East London. Have an easy breezy day Candice

950 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (634)
Viewed
Bathroom (55)
Viewed
Room/Suite (135)
Viewed
Dining (21)
Viewed
View from Room (46)
Viewed
Hotel & Grounds (99)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (12)
Viewed
Business Centre/Function Rooms (3)
Viewed
2:13
Videos (1)
Viewed
Other (260)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (291)
Viewed
Aloft King Room (29)
Viewed
Aloft Twin Room (30)
Viewed
Amenities (51)
Viewed
Pool (16)
Viewed
Dining (57)
Viewed
Savvy Suite (42)
Viewed
The Hotel (36)
Viewed
Urban King Room (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (4)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Novotel London ExCeL
Novotel London ExCeL
#301 of 1,089 in London
2,134 reviews
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London ExCel
Docklands / Canary Wharf / Isle of Dogs
Premier Inn London Docklands (Excel) Hotel
Show Prices
Show Prices
Show Prices
East End / East London
Crowne Plaza London - Docklands
Docklands / Canary Wharf / Isle of Dogs
Ibis London Excel Docklands
Ibis London Excel Docklands
#448 of 1,089 in London
1,918 reviews
Docklands / Canary Wharf / Isle of Dogs
Ibis Styles London Excel
Ibis Styles London Excel
#552 of 1,089 in London
1,355 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 

Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $165 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Starwood EMEA, Priceline, Hotels.com and Jetsetter so you can book your Aloft London Excel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aloft London Excel Hotel London
Hotel Style:
#164 Romantic Hotel in London
#176 Business Hotel in London
#198 Luxury Hotel in London
#217 Family Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Aloft London Excel staff and other travellers.
36 questions
Ask a question
London, England, United Kingdom
over a year ago
glasgow,united kingdom
7 months ago
Saint Thomas, Canada

See all questions (36)

Questions? Get answers from Aloft London Excel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good but I imagine the higher up you are, the better the view.”
 of 5 bubbles Kendo54, 21 Mar 2017 | Read review
“Most rooms are the same. 1-2 suites available on upper floor.”
 of 5 bubbles ChrysalisTravel, 8 Mar 2017 | Read review
“to choose a good room as for a room with a nice view”
 of 5 bubbles Patrycjaa0, 20 Feb 2017 | Read review
“the higher your room the better the view”
 of 5 bubbles Ipbishman, 17 Feb 2017 | Read review
“Mirror above dressing table and 2 wine glasses”
 of 5 bubbles sandrafE4954YX, 21 Jan 2017 | Read review
5 of 5