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Hilton London Paddington

HiltonUS$186*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton London Paddington
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3,756 Reviews from our TripAdvisor Community

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Showing 3,281: English reviews
Reviewed 20 August 2015

Stayed here before a morning flight out from Heathrow. Being just across the road (literally) from Paddington Stn, it's perfect for the Heathrow Express. Quite expensive, but rooms are plush and comfortable, as you'd expect from Hilton. Concierge was a little dismissive, other than that, all good.

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Helpful?
Thank DrAlbatross
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear DrAlbatross, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the superb location of the Hotel and that you had enjoyed your overall stay. At the same time, we are sorry to hear about...

Madison, Alabama
Reviewed 19 August 2015

This is a quality Hilton Hotel in the old Great Western Hotel building atop Paddington Station. The area in London is full of great restaurants and pubs, parks and easy access to the Underground, Rail System, and tourist areas. Hotel staff are wonderful and service beyond compare.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank James F
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear James F, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about Hilton London Paddington ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very...

St Andrews, United Kingdom
Reviewed 17 August 2015

The Hilton Paddington is an art deco hotel attached to London's Paddington Station, the main benefit for any business traveler is that you can get from Heathrow to the hotel in 15 minutes using the Heathrow express. I stayed in the GWR Tower which overlooked the station itself, whilst not the greatest of views it was authentic and coupled with...

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Helpful?
Thank Michael T
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Michael T, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about Hilton London Paddington ensured that you had a pleasant and comfortable stay. We are pleased that you enjoyed the superb location, the hotel authentic building and amenities. We look forward to welcoming you...

Dublin, Ireland
Reviewed 17 August 2015

As a client who has stayed many times in the hotel and found it very good my last visit much less so I had reserved an executive room which is sold as an average 320 sq m but was brought to a ridiculously small I would say barely 200 sqm room Then our problems started Contacted guest relationions spend almost...

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Helpful?
Thank jrosulliv
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear jrosulliv, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We are sorry to hear that there had been several elements with which did not meet...

Sydney, Australia
Reviewed 16 August 2015

I stayed overnight on a Saturday as I had an early flight from Heathrow. It is such a well located hotel - right at Paddington station. Unfortunately when I checked in the hotel lobby was frenetic with hordes of newly arrived young conference participants. The concierge was busy and dismissive when I asked for assistance, That night I was awoken...

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Helpful?
Thank Kathy348
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Kathy348, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We are sorry to hear that there had been several elements with which you were not...

London, United Kingdom
Reviewed 16 August 2015

Sometimes one has to meet a client/colleague in town, and seeks a location convenient for that person. On this occasion he was coming into Paddington by train, so the Hilton was idea. We had coffee and a sandwich lunch in the annexe to the Brasserie, The lighting is not brilliant, and it is very, very busy. But it is comfortable,...

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Helpful?
Thank gladys70
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear gladys70, Thank you for choosing to conduct your meeting at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the location of the Hotel and your lunch in The Brasserie was pleasant and you managed to have a successful meeting. We...

Yerevan, Armenia
Reviewed 15 August 2015 via mobile

We stayed in this hotel for 3 night in the beginning of June. The hotel is very convenient for travelers arriving by Heathrow Express: it is exactly in two steps and next to famous Paddington bear. In general, the hotel rooms are outdated and you may expect only Hilton standard bedding. This hotel does not take into account your HHonors...

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1Thank Armenia
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Armenia, Thank you for choosing to stay at Hilton London Paddington and thank you for being a loyal Hilton Guest. We are delighted to hear that you liked the superb location of the Hotel and that you had enjoyed your overall stay. At the same time we are very disappointed to hear of your experience on this occasion and...

Melbourne
Reviewed 15 August 2015

Stayed here 3 nights due to an unexpected change in plans. As a HH member who booked online I had free wifi included. Arrived by taxi to be greeted by no one. Had to haul my bags out by myself and carry them inside. Doormen seem to be non existent. Arrived to bedlam as a tour group had just arrived...

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Helpful?
2Thank LF0308
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear LF0308, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We are sorry to hear that there had been several elements with which you were not...

London, United Kingdom
Reviewed 14 August 2015

We stayed one night and we warmly welcomed, the room was good and the staff generally good too. But we returned after a meal out and wanted a bottle of wine in the Lounge. The service was truely terrible, we waited about 1/2 hour for a bottle of wine and 4 glasses, we wouldn't have minded but there weren't that...

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Helpful?
Thank JezAr60
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Jess R, Thank you for your comments on our Hotel. We are very disappointed to hear of your experience on this occasion with the bar staff. Please accept our sincere apologies as this is not the usual level or standards that we aim to achieve. We hope that in the near future you will allow us another opportunity to...

Singapore, Singapore
Reviewed 14 August 2015

First off, the location is unbeatable. It is right inside Paddington station, you don't even need to walk out of the station. Best to stay for the night before taking Heathrow Express to the airport. The concierge is very friendly and helpful, even gave us maps to navigate our way. The reception however are less enthusiastic and less smiley. The...

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Helpful?
Thank xiuyi89
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear xiuyi89, Thank you for taking the time to write your comments in your review. It is extremely rewarding to hear that our guests have had a pleasant experience with us and that you would recommend our Hotel to others. We are delighted to hear that you liked the unbeatable location of the Hotel and that the staff ensured you...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Brasserie
The Brasserie
Cuisines: International, British, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $321 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity, HotelsforEveryone, Cheap Tickets, Priceline, Cancelon, TripOnline SA, Evoline ltd, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton London Paddington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hotel Style:
#271 Business Hotel in London
#279 Luxury Hotel in London
#308 Family Hotel in London
#315 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Paddington staff and other travellers.
63 questions
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Questions? Get answers from Hilton London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on Level 1 to save lift dramas and/or facing the front road or you'll feel like you're trapped.”
  • Toe Stubbing King!
  • Poor Door
  • Poor Finishes
  • Running Repairs
JimBingoAU, 27 May 2017 | Read review
“find another hotel”
PatrickG888, 21 May 2017 | Read review
“you can get free wifi in the reception area. King bed room were well worth it.”
kangaroo1026952, 17 May 2017 | Read review
“don't book and pay or the balcony suite as it isn't a suite”
paulbT3185JI, 17 May 2017 | Read review
“area can be a bit noisy after hours and on Saturday night”
travelandtravail, 16 May 2017 | Read review
5 of 5
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