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Hilton London Paddington

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Hilton London Paddington
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3,605 Reviews from our TripAdvisor Community

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Showing 3,152: English reviews
Dundee, United Kingdom
Reviewed 15 April 2015

Just stayed at the Paddington Hilton for two nights. We were lucky to get the new GWR wing. On arrival our bags were taken to our room by concierge staff. We were escorted through to our rooms using the dedicated GWR lift. On arrival at the new wing we were amazed at the decor. No expense has been spared in...

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Helpful?
Thank Steve K
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Steve K, We cannot thank you enough for leaving us a grand 5-star review with such fantastic comments! It gives us a great pleasure to learn that you have had a memorable experience with us and that you would recommend our Hotel to others. Our team members aim to ensure that guests are cared for, valued and respected at...

CMH
Reviewed 15 April 2015

I have rated many properties, some good, some bad. I tend to try to stick to categories. This hotel is very strange to me. The cleaning staff seem to be efficient at getting things tidied up. They also tend to go with some good deep cleaning as the hard to reach surfaces are clean as well. The room I had...

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Helpful?
2Thank AkulaTheShark
Mark R, General Manager at Hilton London Paddington, responded to this review

Dear Akula Theshark. Thank you for taking the time to write about your stay with us. Whilst overall it would appear that you do enjoy your stays with us; I would like to explain some of the experiences you have had. The Hotel is constantly doing touch up work to our rooms in order to maintain our high standards. This...

New Delhi, India
Reviewed 14 April 2015

Easy access from Airport, no wasting money on cabs , proximity - one minute walk- to Tube Station ,Food Stores and Chemist , superb breakfast is the reason I love staying here.Mario is the man to look for at the concierge - he knows London like the back of his hand.

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Helpful?
1Thank PRAMODKRISHNA
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear PRAMODKRISHNA, We cannot thank you enough for leaving us a grand 4-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased to...

Aberdeen, United Kingdom
Reviewed 13 April 2015

Best about this hotel is its location. Very conveniently located at the paddington station. Nice comfortable room. Restaurant was nice though bit pricy. Hotel participated in Earth hour with enthusiasm and that was nice gesture.

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Helpful?
1Thank Deepak G
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Deepak G, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a memorable experience with us and that you would recommend our Hotel to others. We look forward to welcoming you back to Hilton London Paddington again in the very near future. Yours...

Houston, Texas
Reviewed 13 April 2015

This was a truly splendid holiday stay at one of London's most convenient luxury hotels. Want to be across the city in a few minutes' train time? You can't go wrong with being literally adjacent to Paddington Station - step fro[m the hotel to London's convenient train/Tube stop - without having to step outside. Fans of the classic children's book...

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Helpful?
Thank SSSays
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear SSSays, Thank you for sharing a fabulous 5-star review of our Hotel. It is gratifying to know that you had a great vacation and the icing on the cake was your stay at Hilton London Paddington. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to exceed your...

Milwaukee, Wisconsin
Reviewed 13 April 2015

This hotel is not in my usual London neighborhood but I booked here for the convenience of travelling companions. Although I am Hilton loyalist in the U.S., this hotel (like most in London) is pricey and so I've usually stayed in smaller independent properties. Now I'm spoiled. The hotel is well run, immaculate and the service is spot-on. I enjoyed...

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Helpful?
Thank Farewell18
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Farewell18, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a memorable experience with us and that you would recommend our Hotel to others. We look forward to welcoming you back to Hilton London Paddington again in the very near future. Yours sincerely...

Kuala Lumpur
Reviewed 10 April 2015

Stayed at this hotel last June. I stayed at this hotel again as i would want to stay very close to Heathrow Express. I made the right decision because I actually overslept on my last day in London. Being close to the station had saved me from missing my flight home. On checking in, the lady manning the front desk...

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Helpful?
1Thank Zulm0hd
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Zulm0hd, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a memorable experience with us again and that you would recommend our Hotel to others. We were sorry to hear that there had been some elements with which you were not completely satisfied...

Wales
Reviewed 10 April 2015

Took grandchildren to London Paddington for two nights in family room, lovely clean spacious room,executive lounge a bonus with children,Taxi is available outside hotel to take you into west-end etc,great location if travelling by train, hope to go back again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank WalesBess
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear WalesBess, Thank you for sharing a fabulous 4-star review of our Hotel. It is gratifying to know that you had a great time in London and the icing on the cake was your stay at Hilton London Paddington. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to...

London, United Kingdom
Reviewed 8 April 2015 via mobile

Went here for lunch, pricey but the food was really good especially the iced chalk pudding, only criticism is the pear could have been bigger but this is a personal choice, waiting staff really good. There when you want them and not when you don't. Will definitely go back.

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Helpful?
1Thank Jane R
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Jane R, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our customers have had a memorable experience with us and that you would recommend our Hotel and its facilities to others. We look forward to welcoming you back to Hilton London Paddington again in the very...

London, United Kingdom
Reviewed 8 April 2015

This time we weren't staying here, but have stayed many times before and am Hilton Silver. Came in for a meeting and asked to check a bag while at the hotel and was told rather curtly that bags could only be checked by hotel guests. Small issue but an example of really bad hospitality and customer service - shame, as...

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Helpful?
1Thank GlobalTravelPro-007
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Peter R, Thank you for your comments on our Hotel. We are very disappointed to hear of your experience on this occasion. Please accept our sincere apologies as this is not the usual level or standards that we aim to achieve. We would welcome the opportunity to accommodate you again at Paddington when you next time require accommodation in...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Brasserie
The Brasserie
Cuisines: International, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $262 - $589 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton EMEA, Travelocity and Jetsetter so you can book your Hilton London Paddington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hotel Style:
#271 Business Hotel in London
#276 Luxury Hotel in London
#308 Family Hotel in London
#315 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Paddington staff and other travellers.
59 questions
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Questions? Get answers from Hilton London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't eat here”
 of 5 bubbles tender2017, 18 Feb 2017 | Read review
“Tower rooms far better than the normal ones”
 of 5 bubbles PEB61, 15 Feb 2017 | Read review
“I would choose a room with a view at the train station as rooms in the front can be noisy”
 of 5 bubbles JacekTarkiewicz, 14 Feb 2017 | Read review
“269 was OK bar steps up in the corridor from the lift if you have a heavy bag”
 of 5 bubbles Exeterexplore, 12 Feb 2017 | Read review
“Choose a room with a view towards Praed street”
 of 5 bubbles Peshlak, 5 Feb 2017 | Read review
5 of 5