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Nayland Hotel

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448 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Perth, Australia
Reviewed 13 June 2016

Room was basic but clean and comfortable. There is a problem with hot water in the shower if you use it during peak periods like first thing in the morning or later at night. If too many people are using showers at the same time, hot water is not readily available. Staff at this hotel are very nice and friendly...

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Helpful?
Thank Maria M
New York City, New York
Reviewed 13 June 2016

I needed an inexpensive place for a stopover in London, returning from the north of England to the US. The Nayland is an exceptionally easy walk (maybe five minutes? less?) to Paddington to catch the Heathrow Express and is well-situated for a place to grab a bite to eat in the evening or for a walk in Hyde Park-Kensington Gardens....

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Thank SJS900
Nicosia, Cyprus
Reviewed 12 June 2016 via mobile

A hotel with easy access to trains and buses. Helpful staff. Rather small room and bathroom. The breakfast could be better. A bit expensive. Safe area with restaurants and small shops. Easy access from and to Heathrow by express train. There is a small sitting area at ground floor where you can have a coffee or tea for a pound...

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Thank ARIA_11
Pori, Finland
Reviewed 2 June 2016

Room was really small, no place to put your suitcases. The beds were sold "2 separate" but there was basically 5cm gap between them - if even that. Breakfast was a bit thin, coffee, tea, juice, toast, ham, cheese, jam and boiled eggs. Variety of cerials but nothing fresh. Personal was helpful and friendly, hotel is old, and rather clean...

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Thank Hannax74
Manchester, England, United Kingdom
Reviewed 22 May 2016

Needed a hotel for a one night stay for work. Chose Nayland after careful consideration. Location is ideal, being in paddington with good transport network around. Lobby is clean and organised, staff were welcoming and helpful. Overall very clean and well looked after. Booked a twin room though it was only me, as soon as I went it realised that...

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Helpful?
Thank Hamed930
Nayland, Manager at Nayland Hotel, responded to this review

Thanks staying with us and hoping to have you again. Good to know you like our hotel, staff, room, location, breakfast and all other services including price. We gave you a upgraded room without any cost keeping in mind to give you quiet room as you were on business trip. We serve rich buffet breakfast in our hotel and have...

Singapore, Singapore
Reviewed 21 May 2016 via mobile

Room was small and cosy, i like the carpeted floor as it is comfortable for a cold weather, but the toilet floor tiles were super duper cold, which you'll have to stand on the toilet cloth mat as much as possible. The breakfast spread was good, considered the price that we paid. The location was great, lots of nice eateries...

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Thank anti_cookies87
Nayland, Manager at Nayland Hotel, responded to this review

Thanks for staying us. Our room sizes are compatible to the huge city London where space matters a lot. Our hotel building is council approved and built ages ago. We can not change the room sizes but our rooms are nice, clean and tidy with TV, Free Wifi facility, Hair dryer, extra blanket and pillow/s in wardrobe, Ensuite facility with...

Derby, United Kingdom
Reviewed 3 May 2016

We stayed for two nights in Nayland hotel near Hyde Park. Our room was on the first floor and really quiet. It had a small hall in the entrance so any noises from the outside were not bothering us. The bathroom was ok, though the water in the shower was changing from time to time from hot to cold. Breakfast...

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Thank Steve_Bo19
Nayland, Manager at Nayland Hotel, responded to this review

Thanks for your stay with us. We are here to serve all our guests and this is what we did during your stay with us. Good to know you enjoy your stay with us like nice, clean and quite room, breakfast, location and our services etc. I hope you will stay with us again and let us serve you again...

Cardiff, Wales, United Kingdom
Reviewed 25 April 2016

The Nayland is a budget hotel. A well prepared Continental breakfast that is well catered for by the breakfast staff. It's clean and nicely situated to nearby Paddington tube for transportation,I would recommend it if it was not for the fact that when booked for TWO families with TWO cars on arrival they would only provide 1space. Enquiring why they...

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Thank Eddie2Sheds
Nayland, Manager at Nayland Hotel, responded to this review

Thanks for your stay with us and I do remember you very well as I served you by myself. We received your reservation for 3 rooms but on your booking you requested only one parking. We reserved a parking for you and another one for another guest of ours. We accommodate 2nd car of yours for a day because we...

Reviewed 25 March 2016

Excellent location, close to tube and train, well maintained and although the room was small it was cleaned and confortabe.Nice and friendly staff. If your are looking for a stay nest for few days, then this hotel is the place

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Thank See C
Reviewed 5 March 2016 via mobile

Great location near Paddington Station. Clean and cosy. On early arrival, reception confirmed our room was ready and we were able to leave our bags in our room, very convenient. Staff are courteous and professional and were very obliging when we needed some assistance due to an illness that required us to stay longer in our room than originally intended...

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Helpful?
Thank Catherine G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking

Additional Information about Nayland Hotel

Address: 132-134 Sussex Gardens, London W2 1UB, England
Region: United Kingdom > England > London
Price Range: $113 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nayland Hotel 4*
Number of rooms: 41
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Also Known As:
Nayland Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Nayland Hotel staff and other travellers.
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Questions? Get answers from Nayland Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suppose it is best to avoid the rooms underground”
 of 5 bubbles morpirgi, 1 Dec 2016 | Read review
“All rooms are quiet I had the chance to visit the hotel for many times”
 of 5 bubbles maklavs, 9 Nov 2016 | Read review
“The numbers viewing on Sussex street better”
 of 5 bubbles rahim_turist, 8 Nov 2016 | Read review
“Go for the ones facing the street”
 of 5 bubbles jools2311, 3 Nov 2016 | Read review
“Not in the basement!”
 of 5 bubbles 315lauf, 19 Sep 2016 | Read review
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