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23 Leinster Gardens, London W2 3AN England
12 people are viewing this hotel
Booking.com
US$221
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Free cancellation until 05/10/22
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Expedia.com
US$249
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Free cancellation until 06/10/22
Trip.com
US$199
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Free cancellation until 07/10/22
Hotels.comUS$249
SonderUS$239
TravelocityUS$249
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (27)
Room & Suite (8)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sonder The Henry
Updated 20/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#130 of 1,195 hotels in London
Location
Cleanliness
Service
Value
Experience London in style at The Henry. The Victorian-era exterior features grand pillars and charming balustrades. And the elegance doesn’t stop there. Inside, you’ll find modern design, pops of color, and sleek marble bathrooms. But resist the temptation to stay in and take advantage of your prime location for exploring Bayswater. Grab a pint at the Leinster Arms pub or take a stroll through the exquisite Kensington Palace Gardens. And try to find the impressive Leinster Gardens False Facades — building fronts created solely to conceal the railway track behind. Whatever way you spend your London stay, start it off right at The Henry.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Complimentary Instant Coffee
Complimentary tea
Non-smoking hotel
24-hour check-in
Express check-in / check-out
Room features
Air conditioning
Safe
Iron
Private bathrooms
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish
108Reviews0Q+A12Room tips
Traveller rating
  • 94
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mattleonardo wrote a review Sep 2022
Sacramento, California28 contributions42 helpful votes
Small, but nicely done. There’s no keys, they send you a numerical code that opens the door from the street and your room door. The coffee bar in the lobby was very convenient. It’s a bit of a walk from paddington station, especially if you just got off a 10hr flight and your family is mad that they have to walk. The staff was very nice and helped us with some recommendations. I like this hotel, I would probably stay again. The trains going by was a little loud, but we were on the 5th floor so I think it could have been worse.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elkie R wrote a review Sep 2022
1 contribution
We were only staying 1 night, we received the check in instructions with the front door and room code. When we arrived there were actually staff on the desk which we hadn’t expected but they were lovely and friendly and directed us to the lift for our room. The room was lovely, modern, clean and bright. There was a lovely seating area in the entrance and a bar which looked like you could get coffee. On checkout in the morning, there were staff on the front desk again and there looked to be fresh pastries and coffee available but we had an early train so didn’t ask about it. It was our 1st time staying in a Sonder, we will definitely stay again.
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Review collected in partnership with Sonder
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Louise wrote a review Sep 2022
Totton, United Kingdom1 contribution
The hotel was beautifully decorated and the facilities were top notch. I especially like the chilled sparkling water available 24/7. The staff were friendly and helpful. The location of the hotel was great for a low key visit to London and with access to lots of boutique cafes and Kensington Gardens it was exactly what we were after.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kristine M wrote a review Sep 2022
1 contribution
I loved staying in this hotel: the location is just perfect, it's very clean inside and the staff is friendly and responsive. I would suggest it for business trips as the environment offers you everything you need to feel yourself comfortable and organised.
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Review collected in partnership with Sonder
Date of stay: September 2022
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kitty C wrote a review Sep 2022
13 contributions4 helpful votes
Bad, would not recommend. I am going to talk about why. I booked 4 nights in this hotel because of (a) the good reviews from other travellers and (b) the beautiful facade as portraited in photos. First impression is, this is a hipster hotel where you are required to self check-in. It says it would only take 8 minutes but it took more than 20 minutes to get things right. Second impression, as well as my last impression, is that this hotel is not under professional management, both in terms of amenities and services. On the second night, I started hearing strange banging noises from the bathroom (it was so loud I thought somebody was breaking in). It seems to come from the water tank of the toilet. Then in the early morning, more strange noises came from the pipes under the sink and the pipes connected to the drain of the shower. Then eventually, water (probably dirty ones) started back flowing from the shower drain. The water overflew from the shower, then to the bathroom and eventually to the bedroom!!! We had to evacuate our room, but unfortunately some of our stuff still got wet from the dirty water. The hotel staff was notified and proceeded to arrange another room for us. We got a room, but the staff told us that we are "lucky" to have an available room, but they might request us to move to another room tomorrow. This is a totally awful conversation to have after what we have been through. Like are you kidding me? This is all you got to say after the pipes broke? One last thing is, I ordered a coffee from the cafe on Ground Floor because I was so exhausted by all of these drama. Then the hotel staff said they cannot offer me the coffee for free, despite all these troubles. I was shocked. Then later my partner went to talk to them, because even then, he got angry. It was not until then that the hotel staff said that is because the hotel and the cafe are two separate businesses. Still, the reaction from the hotel staff is beyond comprehension. The hotel room is in general quite bare. There are no face tissues (despite it being 4-star), no fridge, no cleaning services (or you have to pay like 100 pounds for a cleaning). It is really basic in terms of amenities and services. It just made me feel like living in a hostel. I bet even a hostel would not have exploded pipes and grumpy staff.
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Date of stay: September 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sonder Team, General Manager at Sonder The Henry
Responded yesterday
Hi, your feedback is very important. We're very sorry to hear your stay didn't meet expectations. Unlike traditional hotels, we have an app that allows you to check in without needing a front desk. We apologize that this was not as fast as intended. We cannot apologize enough for the pipes bursting in your room. While we couldn't foresee this issue, we're sorry for the inconvenience of switching rooms and that your belongings were impacted. Customer service is one of our top priorities; we're sorry we dropped the ball here. Our team has reached out to you regarding your stay. If you have any other questions, please do not hesitate to contact us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shanry wrote a review Sep 2022
setia alam, klang valley20 contributions5 helpful votes
Loved this hotel. Check-in & check-out so seamless. Room was perfect size with all the necessary amenities (including all BBC channels). Fixtures & fittings were new & bathroom was modern. Loved the shower especially. Excellent find.
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Review collected in partnership with Sonder
Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mandy M wrote a review Sep 2022
5 contributions1 helpful vote
Perfect location for a visit to the Royal Albert Hall. Great communication, friendly staff, scrupulously clean, comfortable double bed and a lovely shower. A nice, residential area with a super pub close by too.
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Review collected in partnership with Sonder
Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Olivia Windsor wrote a review Sep 2022
3 contributions
The staff were friendly when I asked for help, and the room was new, stylish and clean. I like the contactless check-in and check-out system because I am introverted. In general, I enjoy staying at Sonder, and I will probably consider staying at Sonder again when I travel.
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Review collected in partnership with Sonder
Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Imogene wrote a review Sep 2022
Melbourne, Australia2 contributions
+1
This was the perfect place for my first trip to London. The lobby is beautifully decorated and a lovely place to relax while you wait for your room. There is also a small cafe serving coffee and pastries during the day. There’s also a tap with filtered water to fill up your water bottle. The staff were friendly and accommodating throughout my stay. The room itself was small but very cosy and comfortable, with an extra large single bed that had plush linen. There was also usb points beside the bed which was handy for charging phones etc without an adaptor. The shower was nice and hot with good water pressure and Davines toiletries. The rooms are not serviced daily but there is an essentials cupboard if you run out of any necessities and extra towels were available on request. The location was very convenient, only a short walk from Paddington station and Kensington gardens is at the end of the street. There are plenty of cafes, restaurants and shops in surrounding neighbourhoods and public transport was easily accessible. Overall I had a wonderful stay, my only regret is that I couldn’t stay longer. I will 100 percent stay here again next time I come to London. As a solo female traveller, I highly recommend the Sonder.
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Review collected in partnership with Sonder
Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sarah wrote a review Sep 2022
Boston, Massachusetts1 contribution
Everything was great. Had a little issue with my room the first night but it was quickly remedied and I was moved to a new room. Great location, 10min walk from Paddington Station and across the main road from Kensington Gardens. Wonderful Mediterranean restaurant and a pub less than a block away, along with a few little food stores. Would definitely stay again.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$163 - US$296 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
103
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Frequently Asked Questions about Sonder The Henry
Which popular attractions are close to Sonder The Henry?
Nearby attractions include Liquid History Tours (0.5 km), Be At One Farringdon (0.3 km), and The Charterhouse (0.3 km).
What are some of the property amenities at Sonder The Henry?
Some of the more popular amenities offered include free wifi, express check-in and check-out, and complimentary tea.
What food & drink options are available at Sonder The Henry?
Guests can enjoy complimentary tea and free instant coffee during their stay.
What are some restaurants close to Sonder The Henry?
Conveniently located restaurants include Aprés Food Co., Rucoletta, and German Doner Kebab - London - Holloway Road.
Is Sonder The Henry located near the city centre?
Yes, it is 0.00 km away from the centre of London.
Which languages are spoken by the staff at Sonder The Henry?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Sonder The Henry?
Many travellers enjoy visiting Churchill War Rooms (2.9 km), Tower of London (1.9 km), and Houses of Parliament (2.9 km).