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London City Suites By Montcalm

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#340 of 1,086 Hotels in London
Certificate of Excellence
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London City Suites By Montcalm
London City Suites By Montcalm
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358 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Reviewed 21 July 2015

A really nice luxury hotel in London, with very high service standards from the staff. The rooms are a very high quality, with only their size a negative point. I wouldn't hesitate to stay here again in the future.

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Thank Matt G
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Matt G, Thank you for your review. It was a pleasure to know that your stay with us was so enjoyable and that you have chosen to stay with us once again. All our guests are equally important to us and we make sure you are delivered five star service throughout your stay. We hope that you will not...

Detroit, Michigan
Reviewed 16 July 2015

Starting with being greeted by the doorman the experience of interacting with the staff and was outstanding. We arrived early in the morning after traveling all night, a room was ready and we were checked in in a matter of minutes. The gentleman that showed us to our room shared about the hotel and explained how things worked. Our luggage...

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Thank Jmitc3
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Jmitc3, I am delighted to learn of your wonderful stay with us. The team strive to go the extra mile to ensure that all of our guests will leave with wonderful memories. I am very happy that you have decided to return to us upon your next stay in London. Please contact our Guest Experience team who will be...

Grantham, United Kingdom
Reviewed 13 July 2015 via mobile

Stayed here over the weekend with my partner of 3 years, had a great welcome right from the start, bags were carried for us and fresh towel given to freshen up. We were welcomed by a wonderful receptionist Marcello, he asked what we were celebrating and he gave us complimentary continental breakfast and late check out and a fabulous room....

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1Thank JamSal1113
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Jamsal13, An outstanding review! I’m delighted to hear of your wonderful stay and to what I’m sure was a wonderful celebration overall. I do hope we have the pleasure to welcome you back once again. I am glad the Jugged Hare was to your liking. Upon your next stay why not visit our Chiswell Street Dining where you can...

Reviewed 13 July 2015

The London City Suites is a great property. They really made us feel special. We were celebrating our anniversary and Megha really went out of her way to make sure we had a great time. They upgraded our room, and offered us breakfast and access to the club room in honor of our anniversary. Plus they brought up a fruit...

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Helpful?
Thank Alan K
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Alan K, Thank you for sharing your thoughts via TripAdvisor. I am glad that Megha took great care of you and did all she could to make your stay as special as possible. Thank you for also recognising our beautiful building. It is unique and a pleasure to share its history with our guests. Did you know the building...

Reviewed 13 July 2015

I decided on London city suites as our hotel for a few reasons, the great reviews on here, the great location for quick access to the metropolitan line for Wembley Stadium and the very competitive price. From start to finish Laura (the Guest Experience Manager) made every single part of our stay truly remarkable. The attention to detail and customer...

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Thank Latebookingreviews
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Jon & Lauren, A truly fantastic review! What a delight to read. Thank you for highlighting so many aspects of your stay and I’m thrilled that we were able to make this weekend so special for you. That is exactly the reason our Guest Experience team are here and I look forward to sharing your positive comments with Laura...

Northampton, United Kingdom
Reviewed 12 July 2015 via mobile

Best service I have ever experienced by a long way. They really wanted us to enjoy our stay and not for any other reason but it's how you should treat guests. Other hotels could learn a lot from these guys. Vlad the concierge knows London like I know my own bathroom, Laura made our room extra special as was an...

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Thank Paul-535
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Paul-535, Thank you for this review. It was lovely to read. I am very happy that you had such a lovely anniversary with us and equally that you there were so many team members along the way who made it extra special for you. Megha and Laura were very pleased to read of your comments and we look forward...

Milton Keynes, United Kingdom
Reviewed 5 July 2015

We stayed for 2 nights to celebrate my fiancee's birthday and received excellent service from the moment we walked in. Check in was very busy but we were dealt with swiftly and my fiancee wished a happy birthday with staff expressing a genuine interest in our plans. We were given a large room on the third floor with welcome birthday...

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Thank TCBrentford
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear TCBrentford, Thank you for sharing your review via TripAdvisor. I am delighted that you were able to try our services and even more that it was such a special occasion for you. We are proud that we are able to accommodate so many guests during their time in London. You may be interested to know that you can also...

leeds
Reviewed 23 June 2015 via mobile

Although a brief visit as I was on business, the Montcalm did not fail to deliver. The hotel is to a good standard. I happened to mention it was my birthday and they made my time there very special. Wine, chocolate and an upgrade! Many thanks, I will be returning soon.

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Thank MatthewLeeds
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear MatthewLeeds, Thank you for your recent review on TripAdvisor. And of course, a belated Happy Birthday! It is a pleasure for us to recognise special occasions. Our Guest Experience team is always on hand to assist. Whether here on business or pleasure, we will always make your experience as special as possible. See you again soon! Steven

Jeonju, South Korea
Reviewed 7 June 2015

I had a nice stay at this hotel. The staff were brilliant - at all levels - and the room was well equipped. I was really surprised to see a suite of Chesterfield sofas in the porch of the London City Suites building, with fake grass and fleece blankets, so when I got back to the hotel, I asked the...

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1Thank midnight-movie
Steven S, General Manager at London City Suites By Montcalm, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at London City Suites, we thoroughly value and appreciate your feedback. We were disappointed to hear that on this occasion we failed to meet your expectations regarding quality of service. We were equally sorry to hear of the inconsistencies you encountered during your dining experience and will...

Reviewed 5 June 2015

I liked this hotel. The room was great and I always rate a coffee maker, complementary water and fruit in the room. Only thing I didn´t like too much is the amount of people working there. When we arrived, I counted 10 people in the small reception and I had to handshake the guy showing me to my room. A...

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Helpful?
Thank Hoj300
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Hoj300 Thank you for your review and I very much appreciate you taking the time to share your thoughts with us. I am sorry you felt the handshake is trying a bit too hard - we just find that sometimes some good old fashioned manners and greetings go a long way to making people feel at home and well...

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access

Additional Information about London City Suites By Montcalm

Address: 42-46 Chiswell Street, London EC1Y 4SB, England
Region: United Kingdom > England > London > City of London
Price Range: $229 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — London City Suites By Montcalm 4.5*
Number of rooms: 55
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Also Known As:
London City Suites By Montcalm Hotel London
Hotel Style:
#126 Romantic Hotel in London
#242 Business Hotel in London
#242 Luxury Hotel in London
#340 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London City Suites By Montcalm staff and other travellers.
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Questions? Get answers from London City Suites By Montcalm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The two rooms I saw were both similar. City suites rooms on the main road side can be noisy.”
 of 5 bubbles adwoad2016, 24 Jan 2017 | Read review
“Not sure if there are any. If they are all as poorly designed as mine was.”
 of 5 bubbles TU36, 11 Jan 2017 | Read review
“Speak with Alice!”
 of 5 bubbles JonorcaB, 30 Nov 2016 | Read review
“Do not order room service. You get a free smartphone with internet to take out on the town for the stay.”
 of 5 bubbles Pejules, 7 Nov 2016 | Read review
“My room on L3 in the west wing was quiet.”
 of 5 bubbles 781mareel, 6 Nov 2016 | Read review
5 of 5