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The Grosvenor Hotel

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Traveller (1619)
Room & Suite (703)
Dining (152)
Overview
  • Excellent54%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“victoria station”(1,321 reviews)
“buckingham palace”(416 reviews)
“reunion bar”(72 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
Offers from The Grosvenor Hotel
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,916)
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4,329 results
Traveller rating
2,311
1,329
453
160
76
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LanguageEnglish
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2,311
1,329
453
160
76
Show reviews that mention
All reviewsvictoria stationbuckingham palacereunion barwing roomchampagne bargatwick expressbeautiful hotelthe executive loungeafternoon teaan upgradebirthday treatlondon hotelbig benbreakfast was includedstayed here for one nightsingle roomhyde park
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1 - 5 of 4,329 reviews
Reviewed yesterday via mobile

The Good. This is a great classic London hotel. Beautiful in fact. Fantastic location. Walking distance to attractions. Amazing. The Bad. Facilities in the room are from the 90’s. A television you need binoculars to see from the bed and a tiny fridge. Worse part...More

Thank Peter F
Reviewed 3 days ago via mobile

Grand entrance to the hotel and a friendly welcome. The deluxe room was pretty big, although like a number of London hotels it suffers from poor maintenance, a very average cleaning regime and a lack of amenities in the room. Breakfast is terrible - a...More

1  Thank seanyg
Reviewed 3 days ago via mobile

Visited yesterday for afternoon tea to celebrate my sisters birthday. Our experience was faultless and a special thanks to Ricardo and the team for looking after our booking. We required extra attention due to my sisters severe food intolerances, this was handled really well and...More

1  Thank Cassie D
A TripAdvisor Member
11
Reviewed 4 days ago

I love the Grosvenor! Beautiful property, wonderful beds and fantastic ambience. We visited recently with my 81 year old mother and my 29 year old daughter and had a fabulous time. Everything at The Grosvenor is done to the highest standards. We will be back!

Review collected in partnership with this hotel
1  Thank A TripAdvisor Member
Reviewed 4 days ago

Very long queue to check-in, with no help whatsoever with my bags. Staff was short and barely acknowledged my presence. Concierge was aloof and unhelpful. I didn't feel welcome at all, and after a very long transatlantic journey to get there, it was disappointing. The...More

Review collected in partnership with this hotel
1  Thank meganecash
Response from Toby G, General Manager at The Grosvenor HotelResponded 3 days ago

Dear Reviewer, Thanks for your post. I too was disappointed to read about your experience with us; this is certainly not indicative of our usual high standards and service. Clearly there are a couple of issues that need to be addressed. First impressions count and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$172 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#75 Family Hotel in London
#110 Romantic Hotel in London
#146 Business Hotel in London
#231 Luxury Hotel in London
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$172 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#75 Family Hotel in London
#110 Romantic Hotel in London
#146 Business Hotel in London
#231 Luxury Hotel in London
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (1619)
Room & Suite (703)
Dining (152)
Amenities (44)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
Pimlico
Time spent in Pimlico is a slower-paced affair than
most other Central London neighbourhoods. This largely
residential area orderly arranged beside the Thames,
is a treasure trove of quaint pubs, subtle
architectural charms and local boutiques. Here, art
lovers thrill at the chance to visit the world class
Tate Britain gallery for its collection of British art
from the 1500s to the present. For peace and quiet and
...More
Questions & Answers
Ask a question
magnumtravel
26 July 2018|
AnswerShow all 7 answers
Response from Toby G | Property representative |
Hi, Thanks for your enquiry. We would be delighted to store your luggage for you if you are coming back to stay with us after your trip to Liverpool. Kind regards, Toby
0
Votes
Gary K
25 July 2018|
AnswerShow all 4 answers
Response from aramislam | Reviewed this property |
It’s close to station of national express. 5 minutes walk.
0
Votes
K D
14 July 2018|
AnswerShow all 4 answers
Response from MFARR | Reviewed this property |
Hotel right next to Victoria station. This is the only info I can give you
0
Votes
Room Tips
"Choose a room away from the lift"
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"Rooms on the 5th - 7th floor requires 2 lift rides"
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"Our room, 330, was very quiet."
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"Street view is better because the back of the hotel is over the Victoria Station"
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