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11-15 Minories, London EC3N 1AX England
20 people are viewing this hotel
Hotel direct offer!Hilton Honors Discount
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US$174
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US$174
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US$174
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Traveller (328)
Room & Suite (129)
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About

#21 of 1,206 hotels in London
Location
Cleanliness
Service
Value
Canopy by Hilton London City is an impressive new hotel located in one of Europe’s trendiest urban areas, London’s East End. The neighbourhood is an eclectic and vibrant place filled with iconic landmarks, culture and magnificent modern architecture. The Tower of London and Tower Bridge are amongst the most visited attractions in London and can be reached within 5 minutes.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, French
Hotel links
Special Offer:Hilton Honors Discount
438Reviews15Q+A56Room tips
Traveller rating
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Ann G wrote a review Yesterday
1 contribution1 helpful vote
Central location, walking distance to City amenities. Great facilities excellent service and staff Urban feel rooms very stylish Late night food was good quality Will be returning when in the City again overnight
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Date of stay: December 2022
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sandgrownun999 wrote a review Aug 2022
Lytham St Anne's, United Kingdom33 contributions12 helpful votes
Hotel's Favourite
We stayed 3 nights Reception - friendly and efficient . Room was ready an hour early Good location - near Tower of London. Good bus / tube location Room - lovely , spacious , quiet , great shower Great tv Comfy bed - would really have expected king size as standard in this type of hotel Our view was not good either Excellent shower Towels - 1 x bathsheet each & 1 x hand towel I would have liked a medium for hair Good hairdryer Good tea & coffee . Biscuits only there on first day. Breakfast - excellent quality . All staff members friendly and polite. I saw a chef going out of his way to make a little boy something not on the menu . Bar - relaxing and comfortable. Expensive like you’d expect . In the lift it says Roofbar but it’s not open yet . All in all excellent stay - would book again.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 20 Oct 2022
What an EPIC review to read !! Thank you for taking the time to share your review @Sandgrownun999. We are pleased to see that you had a positive overall experience and that we were able to meet your expectations. I am ecstatic that you found so many things to love about our Canopy By Hilton. We are delighted to hear that you enjoyed our property and service, especially St. Claire Bar and our great breakfast. Our Rooftop Bar, Florattica, is planned to be opened later this year, I hope you will enjoy it on your next stay! Thank you for staying with us; there is no better compliment than a return visit. Positively yours, Lidia Camacho Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sueontheroad12 wrote a review Yesterday
Midway, Kentucky169 contributions95 helpful votes
This is a relatively new hotel in a fantastic location, literally a few steps from Aldgate station. From Aldgate you can easily get to and from Heathrow airport via the Elizabeth Line, making this a super convenient hotel for travelers coming from LHR. The hotel has lovely facilities for those who may arrive before check in after a long journey and wish to freshen up before heading out. That, and a complimentary cup of tea or coffee on arrival made the hotel feel very welcoming from the start. The whole hotel, including the bedrooms, has a great design feel. Lots of wood and nice touches. The room I had was very comfortable. Great bed, nice light through the windows, but also good curtains to black the room out for sleep. Also, I never heard any street noise. It was a quiet oasis. The room, especially for London, was large. I liked the big shower and I appreciated the coffee-making facilities in the room. The breakfast was well above average. Fresh fruit, juices, plus a whole range of cereals, nice breads and pastries and cooked breakfast items. We happened to be there when the rooftop bar opened. It is a really nice space, and is a perfect spot for a cocktail. The staff are helpful and everything seems well-run. Overall, I was really, really impressed by this hotel. I highly recommend for a business or pleasure stay in London. Personally, I was relieved not to be staying amid the tourist crowds of the west end and loved being in this chic east end spot.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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WideEyedWayfarer wrote a review Yesterday
Grand Rapids, Michigan86 contributions3 helpful votes
+1
We spent 11 nights at the Canopy by Hilton London City in Nov 2022 and had a lovely stay. By far, the best asset of this property is the staff: warm, welcoming, knowledgeable...they were wonderful ambassadors for their hotel. Our room. 1217, was clean and comfortable for the entire stay...quiet, cozy, and just what was needed after long days of seeing the sights. We ate two meals in the bar and found them both enjoyable. The hotel is steps away from Aldgate Underground Station, but we actually found we used Tower Hill more frequently, chalk it up to where we chose to venture, I suppose. In any event, both stations were an easy walk and made the hotel location work for us. We would recommend this hotel highly...it's a wonderful property staffed by even more wonderful people.
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Date of stay: November 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded yesterday
Hello @Terri K, What an EPIC review to read!! It's such a pleasure to read how much you enjoyed your time in London with us. We appreciate you taking the time to share your comments with us and other travellers. We are ecstatic that you found so many things to love about our Canopy by Hilton. We are so glad to read that you enjoyed the modernity, comfort, functionality and inclusive amenities of our Just Right Rooms along with the affability of our enthusiasts. It seems that you have found a home away from home with us:) We do indeed have a really ideal location and we are very lucky just a few minutes' walk from Tower Hill and tower bridge. It's always such a pleasure for us when our guests get to discover our neighbourhood, I'm glad you enjoyed it. I'd like to thank you again for such a lovely review and I hope to have the pleasure of welcoming you back soon. Positively yours, Lidia Camacho Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kerry F wrote a review 5 Dec
London, United Kingdom3 contributions3 helpful votes
I booked for my and my partner to celebrate his birthday and we had a lovely time! I mentioned on my booking that we were celebrating a special occasion and when we arrived our room had been decorated and there was some cake and Prosecco which was a lovely touch! The hotel itself was lovely and breakfast was fab as well.
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Date of stay: December 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 2 days ago
Hi there @KF4657, Thank you for leaving us such an EPIC review, what a superstar you are! 🤩 I'm so happy to read that you enjoyed your special celebration with us and appreciated all of the small touches & attentions we helped organised for you partner's birthday. I'm glad to hear as well that you enjoyed our artisanal breakfast and made the most of your time with us in London. I hope we get the chance to welcome you back soon, don't give us too much time to miss you! Positively yours, Anne Beart Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniella P wrote a review Nov 2022
1 contribution1 helpful vote
I chose the Canopy hotel because we had a birthday dinner reservation at the Sky Garden near Tower Bridge so this was a perfect location for that end of town. I had no idea what to expect but I can’t say enough great things about the stay! We had a FANTASTIC time! The hotel is new, modern, fun, it has a great bar and the rooms and bathroom are so chic. It is 1 minute walk from the tube and a 5 pound cab ride or short walk from other landmarks. I stay in a lot of Hilton hotels for work in the USA but this was on a whole other level. A truly great breakfast with everything displayed that you could possibly feel like eating.. Thank you Anne Beart for going above and beyond and all your staff for making this trip such a memorable one. Anyone reading this looking for a hotel in London, look no further!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 1 week ago
Hello @455daniellap, Oh my, what a fantastically EPIC review to read this morning - I cannot express how happy it makes me to read your kind words 🥰 Thank you so much for the special shout-out Daniella, it was my absolute pleasure to look after Joe & yourself and I'm so glad that he enjoyed all of the little touches I helped organise for his special day! I'm happy to read that you enjoyed exploring our unique East London neighbourhood, we are truly proud of our local culture and we love sharing it with our guests. I'm really glad as well to read that you enjoyed your just-right room and its modernity, as well as our delicious artisanal breakfast spread - it's very rewarding to see that we've hit the mark on this! Daniella, thank you again for being such a superstar and I do hope we can welcome you both back very soon, please find another reason to visit us soon. Positively yours, Anne Beart Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marc Robertson wrote a review Nov 2022
Edinburgh, United Kingdom120 contributions182 helpful votes
Excellent hotel, but it’s the quality of staff that make the difference. The hotel is very well placed for either Aldgate or Liverpool Street stations (Aldgate is 2 minutes away), so it ticks the box for easy movement around London. We had a good sized room courtesy of an upgrade (thanks AMEX), which was spacious and comfortable and due to a room fault, we were moved to a suite the following day. The staff make the difference here and whoever is responsible for the hotels recruitment and training deserves a mention. Flawless all round; reception, housekeeping and f&b - just excellent. I’ve stayed in a lot of London hotels (Taj, Marriott, Intercontinental etc), and this hotels knocks spots off them all. A definite return next time. Thank you
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 1 week ago
What an EPIC review to read @ MDR_Edinburgh!! Thank you for a such a fantastic review! I couldn’t be happier to read that you had such a great stay with us! We are ecstatic that you found so many things to love about our Canopy by Hilton. I would also like to thank you for your really kind words for our enthusiasts, they all work really hard to help and make everyone feel welcome, I'm so glad this was the case during your stay! Our team here at Canopy by Hilton is committed to providing high-quality customer service and we're thrilled to hear that we made a good impression on you. Indeed, we are really ideally located, and we are very lucky to have brilliant cafes restaurants and shops around. Thank you for staying with us; there is no better compliment than a return visit. Positively yours, Lidia Camacho Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
William G wrote a review Nov 2022
Milan, Italy7 contributions3 helpful votes
Amazing experience! We stayed at canopy for our anniversary and we were so impressed how we were looked after and specially thanks to Lidia who made our stay unforgettable with a beautiful decoration, bubbles and cake. Thank you for making my lovely wife so happy! The staff was very attentive and friendly. The location is amazing very close to Tower Hill and the City of London. Definitely we will be back soon to this hotel.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 1 week ago
Hey there @YVONNEagosto2013, Cheers for such a lovely review, it's such a pleasure to read 🥰 I am so happy to see that you enjoyed celebrating your special day with us and would like to thank you for your special shout-out to Lidia, I will make sure she sees this as I know it will make her day! Thanks for mentioning as well our ideal location, we love to see our guests making the most of our EPIC east London neighborhood. Take care @YVONNEagosto2013 and please find another reason to visit us soon, don't give us too much time to miss you! Positively yours, Anne Beart Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gillian M wrote a review Nov 2022
This was our second time at this fabulous hotel and did not disappoint. The service is great, breakfast is well worth eating - healthy options, cooked options, fresh fruit and even Marmite (i love it); the rooms are very well appointed - beds very comfortable and the pillows are some of the best I have slept on (outside super luxury hotels). I like the carafe in the room and the water filling station down the hall. The location is really perfect - walkable to the Tower of London, St. Katherine’s dock, Spitalfields market and all. the lovely lanes and great restaurants around Spitalfields, Aldgate station, Liverpool Street Station, and ample opportunity to walk off the beaten track to explore the hidden gems of London. Brick Lane and Petticoat Lane nearby. This has become our go-to hotel - it is also fairly quiet from an external noise perspective driven by its location. Well worth a visit!
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 1 week ago
Hi there @gillianmD8484QW, Thank you for leaving us such an EPIC review, I loved reading it 😍 I'm so happy to read that not only you visited us again on this repeat stay, but you enjoyed it even more than the last one! Thank you for mentioning our high quality of service, as well as our Artisanal Breakfast spread with all the healthy&fresh options we offer. I'm glad to hear that you enjoyed your just-right room and made the most of our reusable water jugs & free refill water stations - we have a huge focus on sustainability and we try to keep our energy footprint as low as we can, and it's great to see our guests being on board with it and enjoying it. It's great to see that you had time to enjoy our East London neighbourhood, we are truly proud of our local culture and love sharing it with you. Being your "go-to hotel" is the best compliment we could have received! I hope we can welcome you back for another EPIC stay soon, don't give us too much time to miss you 😉 Positively yours, Anne Beart Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KB_the_truth wrote a review Nov 2022
Jarrow, United Kingdom282 contributions380 helpful votes
This hotel is in a great location and has a great look from the outside. Inside, it is also great and the room I had was nice and comfortable. Service on check in and check out was very friendly and helpful. I would definitely return to this hotel. Glad to see another option to stay at Hilton around this part of London.
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Date of stay: November 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 2 weeks ago
Greetings from Canopy by Hilton @KB_the_truth! What an EPIC review to read!! We are pleased to see that you had a positive overall experience and that we were able to meet your expectations. I'm so glad to read that you enjoyed all aspects of your stay, from the check-in/ check-out experience to our just right rooms, and also our great location. We definitely enjoyed having you here with us as well. I appreciate you taking the time to write a review and we look forward to seeing you again on a return visit. Positively yours, Lidia Camacho Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$205 - US$373 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonWhitechapel
NUMBER OF ROOMS
340
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CANOPY BY HILTON LONDON CITY: UPDATED 2022 Hotel Reviews, Price Comparison and 424 Photos (England) - Tripadvisor

Frequently Asked Questions about Canopy by Hilton London City
Which popular attractions are close to Canopy by Hilton London City?
Nearby attractions include Axeperience (0.2 km), AIM - Revolutionary Escape Rooms (0.4 km), and Swingers - City (0.4 km).
What are some of the property amenities at Canopy by Hilton London City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Canopy by Hilton London City?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Canopy by Hilton London City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Canopy by Hilton London City?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Canopy by Hilton London City?
Conveniently located restaurants include Devine Restaurant Coffee Bar, Nora Cafe, and Pizza Union Aldgate.
Are there opportunities to exercise at Canopy by Hilton London City?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Canopy by Hilton London City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Canopy by Hilton London City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Canopy by Hilton London City offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Canopy by Hilton London City?
The staff speaks multiple languages, including English and French.