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Mercure London Kensington

1,608 reviews
#646 of 1,081 Hotels in London
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Traveller (289)
Room & Suite (289)
Dining (40)
Overview
  • Excellent23%
  • Very good43%
  • Average20%
  • Poor9%
  • Terrible5%
Travellers talk about
“privilege room”(14 reviews)
“earls court”(52 reviews)
“cromwell road”(30 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,608)Write a Review
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601 - 605 of 1,103 reviews
Reviewed 22 November 2014

We stayed at the Mercure for our son's graduation nearby and were very happy with our choice. The room was kept spotlessly clean and the bed was very comfortable. I had read on here that the rooms were small but as this is usual in...More

Thank Marie S
Response from Linforth, Management Office at Mercure London KensingtonResponded 23 November 2014

Dear Marie S, Many thanks for your excellent feedback and I will pass your kind comments to Alina & Andre. We look forward to welcoming you again and we will be more than happy in helping you organise your next stay in London. Kind regards,...More

Reviewed 20 November 2014

We stayed at the Mecure in Kensington for 11 nights on our honeymoon. The location was truly superb. The hotel is located on Cromwell Road. The bus service takes you straight to Selfridges and Marble Arch. Earls Court is a 5 minute walk away. Practically...More

2  Thank Shelly S
Response from Linforth, Management Staff at Mercure London KensingtonResponded 21 November 2014

Dear Shelly S, We very much appreciate your comments regarding your stay at Mercure London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 20 November 2014

We stayed one night in this hotel in a 5th floor room facing the street. You could hear the traffic noise but it didn't bother us (we didn't have to use the supplied ear plugs) and we still had a decent night's sleep. The king...More

Thank sassybowwow
Response from Linforth, Management Office at Mercure London KensingtonResponded 21 November 2014

Dear Sassybowwow, Many thanks for your feedback and great comments in regards to our hotel’s customer service. I am sorry to read that you have not overall enjoyed your stay and we will be looking into the points you brought to our attention. We however...More

Reviewed 19 November 2014

we stayed at this hotel overnight and really wished it had been longer the room was very good the food decent but what really impressed me was the service from all the staff the reception was quick and friendly and very helpful the bar staff...More

1  Thank David O
Response from Linforth, Management Office at Mercure London KensingtonResponded 20 November 2014

Dear David & Shirley, Many thanks for your excellent feedback and I will pass your kind comments to Zuhaib who is actually our Hotel Operations Manager. Zuhaib and the entire Mercure London Kensington team are focused on delivering exceptional service and your comments will serve...More

Reviewed 18 November 2014

I have stayed at this hotel on numerous occasions, mainly weekend breaks, over the last three years and continue to be delighted with the accommodation and the service received. Staff are always friendly - it's a welcoming and efficient check-in and the breakfast team are...More

Thank YorksMike
Response from Linforth, Management Office at Mercure London KensingtonResponded 20 November 2014

Dear YorksMike, It will be a pleasure welcoming you again! Please do not hesitate to contact us should you require any assistance planning your January stay. Kind regards, Jalila

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$129 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#345 Business Hotel in London
#370 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$129 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#345 Business Hotel in London
#370 Luxury Hotel in London
Room types
Non-Smoking Rooms
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Traveller (289)
Room & Suite (289)
Dining (40)
Business Centre & Event Rooms (9)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
dunkleys2016
16 November 2017|
AnswerShow all 3 answers
Response from MaryPSydney | Reviewed this property |
its best to email them
0
Votes
BrightonMarble
7 November 2017|
AnswerShow all 4 answers
Response from bakerman2017 | Reviewed this property |
There are several car parks in Kensington area; NCP Royal Garden Hotel NCP London Broadwood Terrace Indigo Hornton Street You can find more on internet.
1
Vote
Hernan G
7 June 2017|
Answer
Response from Z7468QUjohnc | Reviewed this property |
I totally agree with Hernan G.s sentiments. The staff (at present)are great, courteous and professional
0
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Room Tips
"Avoid room 515 - it is a shoebox (and if you get the wrong staff they'll try to pass it off as a higher..."
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"small double was reserved as described above it was very indeed very small but the bed was comfortable."
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"Specify a larger room on booking."
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"Just don't go there in the winter."
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