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Mercure London Kensington

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Mercure London Kensington
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1,421 Reviews from our TripAdvisor Community

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Showing 954: English reviews
Canberra, Australia
Reviewed 1 August 2013

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Trish1812
Linforth, Duty manager at Mercure London Kensington, responded to this review

Perth, Australia
Reviewed 31 July 2013

Review collected in partnership with Accorhotels.com
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Thank Papoofnik
Linforth, Duty Manager at Mercure London Kensington, responded to this review

Inverness, United Kingdom
Reviewed 31 July 2013

Review collected in partnership with Accorhotels.com
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Thank Kate M
Linforth, Duty Manager at Mercure London Kensington, responded to this review

firbeck
Reviewed 29 July 2013

Booked this weekend break a few months ago on spec. The hotel is in a lovely area of south kensington near the glouchester road tube station. The hotel is very chic and an impressive lobby area and bar. The staff were very helpful and friendly and our room although small was beautifully decorated and had everything you needed from toiletries...

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Thank madalineFirbeck
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Guest, We are grateful for your review. Our aim is to give memorable experienced to our guests and I am happy to read that we have succeeded. Your positive comments regarding our rooms and service are much appreciated and I hope we will have the pleasure of welcoming you back in the near future. Kindest regards, Georgiana Pusnava Hotel...

Surrey
Reviewed 28 July 2013

I have stayed in a Mercure before in North Cyprus which was really good but this hotel was a real disappointment given how much we paid for the room on a last minute deal (£150 for one night). The room was a standard double room (room 311) - on arrival, reception area is nice enough, but that is as good...

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1Thank Embargoed
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Guest, Thank you for taking the time to post your review. Our rooms vary in size from small doubles to king executive. The size of our small doubles is clearly mentioned on the websiteas we do not want to misguide our guests, We are currently looking at ways to improve comfort in these particular rooms. I am aware of...

vadodara
Reviewed 24 July 2013 via mobile

This hotel was clean , service was decent and reception staff helpful. Excellent location close to the tube station, bus stop & taxis. Proximity to the museum area & an easy walk to high st. Kensington. Convenient for business as well as holiday. Decent breakfast.

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Thank srg45
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Guest, Thank you for your review. I was very pleased to read that you enjoyed our excellent location and the service you have experienced. Your positive comments will be passed onto all our staff. We hope to have the pleasure of welcoming you back on many future occasions. Kindest regards, Georgiana Pusnava Hotel Manager

Brisbane, Australia
Reviewed 24 July 2013

Don't expect too much space in your room, I know this is the norm. in some hotels in the UK & Europe. I had approx. 50cm of space around the front and side of the bed. Small cupboard and small desk that is taken up with the TV. Bathroom was ok, with shower pressure good and hot, the toilet roll...

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Thank ChappyOz
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Guest, Thank you for your review. I am delighted to read that you enjoyed our services and hospitality, our aim is to deliver memorable service and delicious food. Our room sizes vary from small doubles to king executive. We are aware that our small doubles are not to everyone liking. We are continuously looking at ways to improve comfort...

Southport, Australia
Reviewed 23 July 2013

Great position in Kensington. Central to transport for London Underground and Buses. Excellent service. Staff very helpful. We had 2 rooms as a family but with older children this was not a problem. Would definitely recommend!

Review collected in partnership with Accorhotels.com
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Thank jlparer
Linforth, Manager at Mercure London Kensington, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back. Yours sincerely, Raquel Noguiera Duty Manager

Melbourne, Australia
Reviewed 18 July 2013

We stayed for three nights in May 2013 and enjoyed the stay. Room was spacious and well appointed, the bed comfortable and the Hotel very clean and well run. Kensington is not in the centre of London, however the Mercure is only a 5-10 minute walk to the Tube, so this was not an issue. Good range of restaurants and...

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Thank ColinBarr
Linforth, Manager at Mercure London Kensington, responded to this review

Dear Guest, Hope you are well. Thank you for your review, I am pleased that you enjoyed our stay with us. Your comments will be shared with all the staff, who I am sure will appreciate it. We look forward to welcoming you back again. Best regards, Raquel Noguiera Duty Manager

Queenstown, New Zealand
Reviewed 14 July 2013

Stayed for one night. Overall hotel was ok. Location close to Earls Court station and the immediate had a good range of restaurants, bars, shops etc. Would probably stay again if that part of town was appropriate.

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Thank PJC18
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Guest, Thank you for taking the time to post your review. We were delighted to see that you enjoyed your stay and have found the surrounding area. We look forward to welcoming you back and we will be happy to provide you with suggestions for local restaurants and attractions. Kindest regards, Georgiana Pusnava Hotel Manager

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
We currently have off site parking next to the hotel at £30 a day.(T&C- Subject to availability) ... more   less 

Additional Information about Mercure London Kensington

Address: 1A Lexham Gardens | Kensington, London W8 5JJ, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park , Paddington / Maida Vale
Price Range: $187 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Kensington 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Mercure London Kensington Hotel London
Hotel Style:
#323 Luxury Hotel in London
#341 Family Hotel in London
#348 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Kensington staff and other travellers.
14 questions
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Questions? Get answers from Mercure London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard room for 2 ”
 of 5 bubbles lenobu, 21 Mar 2017 | Read review
“When you ask for a room, ask for a big room.”
 of 5 bubbles katieweezavisser, 17 Mar 2017 | Read review
“Book a bigger room”
 of 5 bubbles Mdhaliwal1, 13 Mar 2017 | Read review
“Choose a high floor facing away from main road.”
 of 5 bubbles Tamw0rth2, 10 Mar 2017 | Read review
“The room is pretty small.”
 of 5 bubbles genivals2017, 23 Feb 2017 | Read review
5 of 5