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Sofitel London St James

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#28 of 1,088 Hotels in London
Certificate of Excellence
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Sofitel London St James
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3,754 Reviews from our TripAdvisor Community

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Showing 2,541: English reviews
Florianopolis, Brazil
Reviewed 1 week ago via mobile

This is my second time to this hotel, the first time was before children and for romance with my amazing wife, this time was for work and luckily my wife and child travelled with me.. staff as per first visit were amazing, friendly and very helpful! Breakfast was first class and even dinner at the restaurant was excellent Best hotel...

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Helpful?
Thank timmyhos
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, What a delight to hear that we have been consistent in providing high standards of services over the years. Thank you for that. We look forward to welcoming the whole family back. A bientot. Nicolas Pesty

Orlando
Reviewed 1 week ago

Wow, what a fantastic hotel stay! Immediately upon greeting by the doorman we felt welcomed. Our luggage was grabbed the moment we hit the curb and we were escorted to the front desk, where we were warmly greeted by the staff and given a glass of delicious lychee something-or-other. It was fantastic. The front desk staff checked us in quickly...

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Thank thepaulse
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, What a fabulous feedback! Thank you for that! I am really glad to read that everything was to your liking. We look forward to welcoming you back in our central yet quiet hotel. A bientot. Nicolas Pesty

Petersfield, United Kingdom
Reviewed 1 week ago

Had a Champagne Afternoon tea in The Rose room and it was excellent. The Rose room itself is lovely. The service was attentive but unobtrusive. The food was absolutely excellent and it was plentiful, so much so that they boxed up what you couldn't eat so you can take it home. Would highly recommend this venue

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Thank JaneS941
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your positive feedback regarding your Afternoon Tea experience in The Rose Lounge. It is indeed a lovely room and the atmosphere with the harpist is very special. I am glad to hear that you have love the food served to you. We look forward to welcoming you back also in other outlets such as...

Caesarea, Israel
Reviewed 1 week ago

We really enjoyed our few days at the Sofitel St. James. First of all the location is fabulous, right off Trafalgar Square and Picadelly. Second of all the hotel itself is simply top class---ultra comfortable with extremely helpful staff always ready to lend a hand, an umbrella, or anything else we might need.The atmosphere was lovely but not stuffy. The...

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Thank cvwgi
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, Thank you for this positive feedback. I am really glad to read that you have felt very comfortable in our hotel as we aim to have all our guests spend magnifique moments. We look forward to welcoming you back in our central yet quiet location. A bientot. Nicolas Pesty

Reviewed 1 week ago via mobile

We enjoyed everything about the Sofitel St James. The rooms were lovely, the location was perfect but the best thing about it was the people who worked there. Nesli (we adore you!) Oliver, Daniel, Jeff, all the doorman, the turn down woman whose name I forget but was sweet as can be and on and on. These people made our...

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Helpful?
Thank Linda D
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear madam, I thank you for your words of praise towards all the ambassadors you have been in contact with. This is truly our utmost reward! We look forward to welcoming you back with our undivided attention. A bientot. Nicolas Pesty

St Andrews, United Kingdom
Reviewed 1 week ago via mobile

The hotel is in a perfect location near St James Park, Piccadilly Circus and Trafalgar Square. Very good facilities for the business meetings, however the service in the bar is quite slow and toilets look cheap

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Thank iJores
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your feedback. I am glad to hear that our central yet quiet location was perfect for your stay. I am sorry for our belated service in the bar. I am sure the premises were quite busy when you have spent time there. With regards to the toilets we have a classic decoration. Maybe this...

Solihull, United Kingdom
Reviewed 1 week ago via mobile

Ten colleagues and I stayed 1 night as part of an event being held at the RAC around the corner. Check in was efficient. Staff were ALL friendly, professional and accommodating. Nothing was too much for them. Room: King room, modern, clean, well-appointed, great temperature (water and air), quiet. Bar area: nice and lively, we had our pre-dinner drinks there....

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Thank west_meets_east_2004
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you very much for this positive feedback. I am pleased to hear that we have exceeded your expectations regarding standards of services. As a matter of fact we love to look after all our guests. I thank you for recommending Sofitel London St James to your entourage. This is our utmost reward. We look forward to...

Stoughton, Massachusetts
Reviewed 1 week ago via mobile

I just came back from a lovely trip to London. We stayed at the Sofitel St James for 4 evenings and was very pleased with our stay. The staff couldn't be more gracious and accommodating in every aspect which made our visit all the more special! Concierge made dinner arrangements for us on a couple occasions. The rooms are very...

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Thank lzampine
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for this detailed feedback. Thank you for your compliments regarding our attentive, high standards of services. UK legislation does not allow any plugs in the bathroom for safety reasons however may I highlight that we do have a mirror in the room located in the desk under the flap. Thank you also for pointing out...

Norwich, United Kingdom
Reviewed 1 week ago

Top quality hotel in fine location, convenient for major shopping streets, theatres. Extremely comfortable room. Very attentive and helpful staff. Pre theatre dinner in the Balcon was excellent and good value. An expensive stay but probably value for money in this prime location.

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Thank 469tony
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for this positive feedback. I am pleased to hear that you were impressed by our attentive, high standards of services. We look forward to your next visits in our central yet quiet hotel. A bientot. Nicolas Pesty

Dubai, United Arab Emirates
Reviewed 1 week ago

I am no stranger to the Sofitel St. James, and have been staying here every time I have visited London for the past 7 years or so. This hotel never disappoints. I used to stay in their suites before they refurbished them and loved them then. Now, with a new and super elegant, comfortable, spacious and luxurious design I enjoy...

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1Thank Ghiato
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, What a beautiful feedback! Thank you for that! I am really pleased to hear that we have been consistent in providing you with thoughtful, high standards of services over the years. Indeed we genuinely love to pamper all our guests. We look forward to welcoming you back again and again. A bientot. Nicolas Pesty

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: $480 - $830 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, ACCOR, Cheap Tickets, Agoda and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#12 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#28 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
25 questions
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Adelaide, Australia
6 months ago
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1 month ago
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Orange County, California

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great service, luxury, style”
 of 5 bubbles mattmE6258YS, 19 Feb 2017 | Read review
“If you want a street view ask for it.”
 of 5 bubbles 469tony, 16 Feb 2017 | Read review
“corner suites, if you can afford them, are AMAZING”
 of 5 bubbles Ghiato, 15 Feb 2017 | Read review
“Book directly through the hotel”
 of 5 bubbles brink27, 13 Feb 2017 | Read review
“Room size varies a lot according to price. Some rooms don't have a view, though these are often quietest so we don't mind them.”
 of 5 bubbles traveller_constant, 28 Jan 2017 | Read review
5 of 5