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Sofitel London St James

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Traveller (1110)
Room & Suite (548)
Dining (96)
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Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“piccadilly circus”(199 reviews)
“pall mall”(61 reviews)
“rose lounge”(59 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,369)
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All reviewspiccadilly circuspall mallrose loungehermes toiletriesluxury roombuckingham palacenational galleryjames parkregent streetroom servicebeautiful hotelperfect locationturn down serviceafternoon teawest endrain showerfive star hotel
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1,531 - 1,535 of 2,976 reviews
Reviewed 10 December 2013

Review collected in partnership with Accorhotels.com
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 17 December 2013

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Reviewed 9 December 2013

Excellent staff and cleanliness very high. Location in London is superb, close to Piccadilly. The hotel room was excellent and I slept well. The service at the hotel was very good. The hotel gives good value for the money.

Review collected in partnership with Sofitel.com
Thank Niels H
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 17 December 2013

Thank you very much for letting us know that your stay with us was very good and that the service provided was of high level. We look forward to welcoming you back. A bientôt, Denis

Reviewed 9 December 2013

Very smart and luxurious hotel about 5 minutes walk from Piccadilly Circus. Without exception every staff member we came into contact with were friendly and welcoming, really cannot praise them enough from the reception staff to the cleaning ladies. We had a very nice welcome...More

1  Thank JanBristol
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 17 December 2013

I am truly glad to hear that you have very much enjoyed your experience at Sofitel London St James. We do our utmost to indulge our guests. I can tell that we have achieved our aim. We look forward to welcoming you back in our...More

Reviewed 9 December 2013

AMAZING....My husband booked a Junior Suite room 417at this hotel as a surprise birthday overnight stay. From the minute we arrived till we left everything was perfect. Polite and helpful staff. We booked a table in the Balcon ....SUPERB....Nothing was to much trouble. All the...More

Thank ironladywirral
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 17 December 2013

Thank you for this wonderful feedback! We were extremely happy to pleasantly surprise you for your birthday celebration. I also thank you for pointing out our "amazing" restaurant The Balcon. We look forward to welcoming you back on many other occasions. Au revoir, Denis

Reviewed 8 December 2013

The service at the Sofitel is some of the best I've had; certainly the best I've had in London, which is why I was so suprised by the comfortable, but poor quality, shaky bed, the non-view (window was frosted) and a turndown service that cuts...More

2  Thank jjswank
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 17 December 2013

I am truly pleased to hear that you have had a most enjoyable stay at Sofitel London St James. I also felt very proud of my team when you have mentioned in your feedback that you have come across the best service ever provided to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Details
Price range
US$352 - US$739 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in London
#8 Family Hotel in London
#16 Luxury Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$352 - US$739 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in London
#8 Family Hotel in London
#16 Luxury Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1110)
Room & Suite (548)
Dining (96)
Pool & Beach (7)
Amenities (86)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Nearby
St. James's
Perennially fashionable since the days of Henry VIII,
the aristocratic “Clubland” of St James's is a premier
destination for high end craft and bespoke design.
Here you’ll lose count of the Royal Warrants (which
indicate that the Royal Family patronizes the
establishment) seen in shop front windows, even during
a short stroll to bordering Green Park or St James’s
Park. With the brightly lit and constantly buzzing
...More
Questions & Answers
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maria52652001
16 May 2018|
AnswerShow all 5 answers
Response from John K | Reviewed this property |
Normally not included, but you can have it included at time of booking as part of your rate. They then charge you separately at checkout-odd way of doing it. Breakfast is quite extensive; many options.
0
Votes
maria52652001
16 May 2018|
AnswerShow all 5 answers
Response from N_Pesty | Property representative |
Dear Maria, When you book accommodation you can either book it inclusive of breakfast or exclusive of breakfast. Up to you. We look forward to welcoming you. Nicolas Pesty General Manager Sofitel London St James
0
Votes
Harley36
16 April 2018|
AnswerShow all 2 answers
Response from Melville-John | Reviewed this property |
Since London is a busy city and Sofitel London St James is popular and excellent for visiting places like Buckingham Palace etc, I would book well in advance, and make sure I put in place travel insurance to cover any delays... More
1
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Room Tips
"View of Waterloo Place"
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"room 606 is our favoutire room so far"
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"Corner room was large."
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"Have a cocktail in the St James bar"
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