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Sofitel London St James

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Traveller (1116)
Room & Suite (550)
Dining (96)
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Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Additional information
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,399)
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1,651 - 1,655 of 2,996 reviews
Reviewed 4 September 2013 via mobile

Attention to details were noticed. Above and beyond expectations were met. Location perfect! Great cocktail lounge and gym. Front of house team well qualified. Will choose this hotel again. Thanks for the great experience.More

Thank Paulie82
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 9 September 2013

I thank you for pointing out our attention into details. As a matter of fact we very much focus onto it as it is the only way to come across our guests needs and expectations. We look forward to welcoming you back with our undivided...More

Reviewed 4 September 2013

The hotel is really great to provide different services you needed. I wanted to take my daughter to Harry Potter Tour and missed the time to book a tour or get the tickets. I called the concierge and they got the tickets for us last...More

Thank FrequentTravel123
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 9 September 2013

Our aim is to indulge all of our guests. I am glad to hear that we have pleasantly surprised you in getting those tickets for the Harry Potter Tour! I thank you for your positive feedback and in the meantime look forward to your next...More

Reviewed 3 September 2013 via mobile

We spent 3 nights at the Sofitel St James Hotel over the August bank holiday weekend & had a wonderful time. We have previously stayed at another Sofitel hotel and found their customer service to be first class & this hotel was no exception. There...More

Thank bacardiqueen11
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 4 September 2013

I thank you for your positive feedback regarding our high standards of service. You have well spotted one of our aims (through the title of your comment) as we really want to be a haven of peace for all of our guests. I thank you...More

Reviewed 3 September 2013

We stayed one week at the Sofitel St. James and it was an amazing experience. The staff and service are five stars all the way. Every expectation is met and more. There are too many people to single out for exceptional service, as they are...More

Thank 48Yaya
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 4 September 2013

Thank you so much for such positive a feedback! I thank you for pointing out our exceptional high standards of service. We put a lot into providing the best quality of service and I am glad to hear that you have had a wonderful time...More

Reviewed 2 September 2013

Great hotel and staff,this hotel IS what most others lack,and have forgotten.They provide a level of service that every 5 star should,and they do it well.The rooms are spacious and well appointed as well as very comfortable.The restaurants have great service and food.The location is...More

Thank AlKayvac
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 3 September 2013

I am extremely thankful to you for such words of praise regarding our high standards of service. Indeed we genuinely love to indulge all of our guests and as we say what comes from the heart goes to the heart. We truly look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Details
Price range
US$364 - US$871 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in London
#8 Family Hotel in London
#16 Business Hotel in London
#16 Luxury Hotel in London
#21 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$364 - US$871 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in London
#8 Family Hotel in London
#16 Business Hotel in London
#16 Luxury Hotel in London
#21 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1116)
Room & Suite (550)
Dining (96)
Pool & Beach (7)
Amenities (86)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Nearby
St. James's
Perennially fashionable since the days of Henry VIII,
the aristocratic “Clubland” of St James's is a premier
destination for high end craft and bespoke design.
Here you’ll lose count of the Royal Warrants (which
indicate that the Royal Family patronizes the
establishment) seen in shop front windows, even during
a short stroll to bordering Green Park or St James’s
Park. With the brightly lit and constantly buzzing
...More
Questions & Answers
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shellbird_11
28 May 2018|
AnswerShow all 3 answers
Response from renatac0elh0 | Reviewed this property |
yes, all staff are professional and cater to kids too.
0
Votes
maria52652001
16 May 2018|
AnswerShow all 5 answers
Response from John K | Reviewed this property |
Normally not included, but you can have it included at time of booking as part of your rate. They then charge you separately at checkout-odd way of doing it. Breakfast is quite extensive; many options.
0
Votes
maria52652001
16 May 2018|
AnswerShow all 6 answers
Response from N_Pesty | Property representative |
Dear Maria, When you book accommodation you can either book it inclusive of breakfast or exclusive of breakfast. Up to you. We look forward to welcoming you. Nicolas Pesty General Manager Sofitel London St James
1
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Room Tips
"great staff"
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"View of Waterloo Place"
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"room 606 is our favoutire room so far"
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"Corner room was large."
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