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Sofitel London St James

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#30 of 1,087 Hotels in London
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Sofitel London St James
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3,788 Reviews from our TripAdvisor Community

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Showing 2,562: English reviews
Daventry, United Kingdom
Reviewed 3 May 2012

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Helpful?
1Thank Martinbond1
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

london
Reviewed 2 May 2012

This was my second trip to stay in the sofitel, on the first I had a room which overlooked a rather grim inner courtyard- so upon return to the establishment i contacted the manager, explained my previous visit and was kindly 'upgraded' to a luxury room with a view. The 'view' turned out to be a fist floor room overlooking...

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Helpful?
1Thank marranello
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for your feedback, I am sorry to hear that you were disappointed by the size of the room and the quality of the air-conditioning. I will certainly pass your feedback onto the Chief Engineer. I am glad however that you appreciated the efforts made in upgrade you to a room with a view. Please feel free at the...

La Haye Malherbe France
Reviewed 2 May 2012

Thank you, it was so lovely and perfect. Pretty room, wonderfull hotel! I hope i'll come back soon!

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Helpful?
Thank Gavroche1
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for your lovely feedback, we certainly hope to have the pleasure to welcome you back. I am glad to hear that you felt the hotel was wonderful and that the room was to your satisfaction. Kind regards, Denis Dupart General Manager

Beijing, China
Reviewed 2 May 2012

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Thank W0rldtraveller50
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Edinburgh, United Kingdom
Reviewed 30 April 2012

We stayed here for one night in a very rainy London. It really is a top notch hotel, amazing service, love the french influence, and the bar and restaurant attached is really lovely serving great cocktails and wines. Yes it's expensive but it's well worth the price and you really can't expect to pay much less for a 5 star...

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Thank Andy_Edinburgh_81
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you very much for your positive feedback regarding the amazing service received in St James bar and The Balcon. I am glad to hear that you enjoyed our central location as well as the comfort of MyBed especially designed by Sofitel. It will be my pleasure to welcoming you back sometime soon and this time you will make the...

Gloucestershire, England
Reviewed 30 April 2012

Before we'd even got out of our cab, we were experiencing an altogether different Sofitel experience from the previous one. I very much appreciated the umbrella for the short (but oh, so very wet!) transfer from cab to lobby and sure enough, this exemplary service continued throughout our stay. Since we'd arrived before noon, we didn't really expect our room...

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Thank elegantraveller
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for taking the time to share the recent experience you have had at Sofitel London St James.I am pleased to hear that you appreciated the services provided as well as our central London location. I am glad that you also enjoyed the coffee machine and the wide selection of hot drinks. I will share your positive feedback with...

London, United Kingdom
Reviewed 30 April 2012

We stayed on the weekend of 28 April. It was a birthday celebration. The one thing that most impressed us was the staff. Not once were we not greeted with a smile. Firstly this is a very French hotel in London, which we enjoy and appreciate. First language is French but once they understand your English their conversation switches into...

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Thank alipet558
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your feedback and I am delighted to hear that the team impressed you throughout your stay. I am very pleased that we were able to allocate a room on a the 6 floor, allowing to enjoy the view. I will certainly pass your feedback onto the team and hope that next time the London weather will...

Zurich, Switzerland
Reviewed 28 April 2012

We chose the Sofitel St. James as our base for our family trip in London. Being seven people, three rooms and quite noisy, we were amazed by the friendliness of the staff, the great location, and the perfect setting. The rooms were big, clean and well equipped. It helps if you speak French, but all in all a perfect stay.

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Thank DaKe72
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your feedback. I am pleased to hear that you enjoyed your stay at Sofitel London St James and that you appreciated the friendliness of our the team. We look forward to welcoming you all back very soon, allowing to create some more Magnifique memories in London. With my best regards, Denis Dupart General Manager

Reviewed 28 April 2012 via mobile

We have stayed in many 5* hotels but this was by far the best! The service was spot on and I am hard to please. The rooms are very clean & comfortable. We loved the restaurant very stylish and friendly with excellent food. Location could not be better, so central to everything. We will certainly be back :)

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Thank Mimileit
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for your feedback. Indeed we are very well located in the heart of London, very close to some of the best attraction in London. Very pleased to hear that you also made the most of your stay by enjoying food at The Balcon. Thank you also for sharing your feedback about friendliness’ of the team. We are looking...

San Francisco
Reviewed 27 April 2012

This Sofitel hotel is ideally located in the St. James area of London, within walking distance to many attractions and close to many tube stops. Hotel staff was professional and helpful, the room was well appointed with many premium features, and very quiet. The AC works perfectly, which during a London August heat spell can be blissfully welcome. Double windows...

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Thank CUinSF
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for your feedback, I am delighted to hear that you enjoyed your recent stay at Sofitel London St James. In October 2011 we launched our new restaurant, The Balcon, a Grand French Brasserie. I hope that you will have the pleasure to come and savor some of its signature dishes when you are next in London. I am...

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: $476 - $854 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Despegar.com, Agoda, Travelocity, Priceline, ACCOR, Cheap Tickets and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#30 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
25 questions
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Adelaide, Australia
7 months ago
Rio de Janeiro, RJ
2 months ago
8 months ago
Orange County, California

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 rms-2 categories-both great;views limited to streets/bldgs-don’t worry re cat/location. Only 6 floors-all rms equally convenient/quiet”
 of 5 bubbles SuthinFoodie, 8 Mar 2017 | Read review
“All rooms are excellent, but you won't be disappointed if you pay for the best you can afford”
 of 5 bubbles willl59, 1 Mar 2017 | Read review
“Ask for one higher than floor 1. Not much of a view through the domed window that comes from the ground floor.”
 of 5 bubbles 642rachaelp, 1 Mar 2017 | Read review
“5th floor was quiet.”
 of 5 bubbles F4271PJdaniellem, 28 Feb 2017 | Read review
“great service, luxury, style”
 of 5 bubbles mattmE6258YS, 19 Feb 2017 | Read review
5 of 5