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Sofitel London St James

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Traveller (1102)
Room & Suite (531)
Dining (92)
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Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“piccadilly circus”(199 reviews)
“pall mall”(61 reviews)
“rose lounge”(59 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,341)
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All reviewspiccadilly circuspall mallrose loungehermes toiletriesluxury roombuckingham palacenational galleryjames parkregent streetroom servicebeautiful hotelperfect locationturn down serviceafternoon teawest endrain showerfive star hotel
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1,691 - 1,695 of 2,957 reviews
Reviewed 22 June 2013

Outstanding Hotel and Spa. It was a lot of fun to stay at the hotel. The room was perfect and the Spa was excellent. The staff were incredibly courteous and friendly and very helpful. It was a perfect stay! Thank you!More

Review collected in partnership with Accorhotels.com
2  Thank Douglas7790
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 25 June 2013

I thank you for pointing Sofitel London St James out as an "outstanding hotel". I also thank you for mentioning our So-SPA as an "excellent" one. I am truly glad to hear that you have had the prefect stay with us and I look forward...More

Reviewed 22 June 2013

We've been fans of the Sofitel chain ever since we discovered their Chicago location nearly ten years ago. The London hotel differs significantly in that the building itself is a historic, not modern like the one in Chicago. That said, it offers every amenity one...More

Review collected in partnership with Accorhotels.com
2  Thank wolczo
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 25 June 2013

Indeed our location is quite an asset as we are centrally located yet on the quiet Waterloo Place. I felt very proud of my whole team while reading your feedback telling about the "excellent service" we have provided you with throughout the hotel. I thank...More

Reviewed 17 June 2013

Excellent level of service from the moment we arrived. The staff were all friendly and couldn't have been more helpful. This beautiful hotel is in a fantastic location, 2 minutes walk from Regents Street.The Mall was at the bottom of the road and Piccadilly Circus...More

1  Thank s4ffy
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 18 June 2013

I thank you for your feedback. I am glad to hear that you have very much enjoyed your stay with us. We love to indulge all of our guests and I am delighted to read that we have fulfilled your expectations in terms of services....More

Reviewed 15 June 2013

I visited the hotel for a very early breakfast meeting and had the opportunity, prior to the meeting, to look around the magnificent ground floor, the entrance hall is cavernous yet elegant with an almost floor to ceiling glass wall with the history of the...More

2  Thank Alan M
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 17 June 2013

I thank you for such wonderful a feedback. I am most pleased to hear that your first experience in the hotel was magnificent. We look forward to welcoming you also in our rooms, as St James Bar, our meeting rooms as well as in our...More

Reviewed 13 June 2013

Great location, so close to many great sights and very easy to walk to so many places. Initially we were a bit disappointed that we were unable to check in as our room wasn't ready (this was at 4.30pm despite check in time being 3.00pm)...More

2  Thank Roslyn E
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 14 June 2013

I thank you for your positive feedback. I am glad to hear that the whole team has provided you with a genuine welcoming and attentive service. I am sorry for the late check-in. I will make sure this does not happen again as it does...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Details
Price range
US$378 - US$728 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in London
#8 Family Hotel in London
#16 Luxury Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$378 - US$728 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in London
#8 Family Hotel in London
#16 Luxury Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1102)
Room & Suite (531)
Dining (92)
Pool & Beach (7)
Amenities (86)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Nearby
St. James's
Perennially fashionable since the days of Henry VIII,
the aristocratic “Clubland” of St James's is a premier
destination for high end craft and bespoke design.
Here you’ll lose count of the Royal Warrants (which
indicate that the Royal Family patronizes the
establishment) seen in shop front windows, even during
a short stroll to bordering Green Park or St James’s
Park. With the brightly lit and constantly buzzing
...More
Questions & Answers
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Harley36
16 April 2018|
AnswerShow all 2 answers
Response from Melville-John | Reviewed this property |
Since London is a busy city and Sofitel London St James is popular and excellent for visiting places like Buckingham Palace etc, I would book well in advance, and make sure I put in place travel insurance to cover any delays... More
1
Vote
Vanessa P
24 February 2018|
AnswerShow all 3 answers
Response from N_Pesty | Property representative |
Dear guest, The Concierge team email address is h3144-cg @ s o f i t e l . c o m. They will gladly assist you. Looking forward to your visit. A bientot. Nicolas Pesty General Manager Sofitel London St James
0
Votes
ifeingold2
17 January 2018|
AnswerShow all 3 answers
Response from N_Pesty | Property representative |
Dear guest, Our fitness area is dedicated to our in-house guests. We are looking forward to welcoming you. Meanwhile I wish you an amazing year 2018! Nicolas Pesty General Manager Sofitel London St James
0
Votes
Room Tips
"Corner room was large."
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"Have a cocktail in the St James bar"
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"I believe any room you're in will be great - very quiet and cozy."
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"ask for a room overlooking the square"
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