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Sofitel London St James

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#27 of 1,086 Hotels in London
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Sofitel London St James
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3,798 Reviews from our TripAdvisor Community

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Showing 2,568: English reviews
Philadelphia
Reviewed 21 April 2012

As I write this I am lying in my comfy bed here at the Sofitel St. James after a long day of touring around London. I cannot say enough about how wonderful our experience this stay has been! First of all I booked on Hotwire and was so excited to have booked with a Sofitel! It was not cheap but...

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Helpful?
Thank corny
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for sharing your impression so quickly. I am delighted to hear that you were pleased with your choice of hotel, and that the team looked after you so well throughout your stay. I am also glad to hear that you enjoyed our Marche Menu in The Balcon. I am sorry however that the weather was on the rainy...

London
Reviewed 15 April 2012

Unpretentious afternoon tea in a cosy quiet room with the harp playing in the background. None of the cakes or sandwiches were stunning but everything was nicely presented, the best bit was the lychee rose champagne cocktail which was delicious! Service was attentive albeit slow. We had a nice time but I wouldn't go again. The hotel itself is beautiful...

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1Thank Ldnr
Reviewed 15 April 2012

Stayed here in April this is my second stay at this hotel, when you go back you always worry will it be as good as the first time. From the first moment I stepped out of the taxis help was at hand checked in with no problem and shown right up to the lift The room was just perfect everything...

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Thank Bedsy56
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for your feedback. I am delighted that you have been able to appreciate the work that has been carried out on the St James Bar and The Balcon, since your last visit. I am glad that the new restaurant and bar were complimented by the wonderful service of team and that nothing was too much trouble. Looking forward...

Montreal, Canada
Reviewed 15 April 2012

Location is central to everything you would want in London. Walking distance to theaters, Picadilly Circus, Trafalgar Square, Buckingham Palace, and Westminster Abbey. Rooms are very nice, and go to the Hotel Restaurant, you will enjoy good food. will certainly book this hotel again. The service was excellent throughout my 3 days stay.

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Thank JPN65Montreal_Canada
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am delighted to hear that you will be joining us for a next visit. Thank you for your feedback on our wonderful location and our rooms. I am pleased that you were able to try out our restaurant and that you were able to enjoy some great dishes. Kind regards, Denis Dupart General Manager

Luxembourg City, Luxembourg
Reviewed 14 April 2012

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2Thank JohannaChristina
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

NY
Reviewed 13 April 2012

Wow. Wonderful experience at the Sofitel. Beautiful room, comfortable and impeccably spotless. Everyone was extremely courteous and helpful - from the Concierge to housekeeping, we were greeted with a friendly, warm smile everywhere we went. Not inexpensive, even with Expedia, but worth every penny. Location is central to everything you would want in London. Within walking distance to Buckingham Palace,...

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1Thank marially
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for recommending the hotel, I am delighted that your stay in London was such a success and that you enjoyed the comfort of the room and the courtesy and helpfulness of the whole team. I will make sure to pass them the feedback. Sofitel London St James, is ideally located, I am pleased that this complimented your stay....

Como
Reviewed 12 April 2012

I passed 3 days in London at Sofitel St. James and was 3 very amazing days. All the staff was very very kindly,the room very beautifull and very clean and relaxing. I suuggest this hotel at everyone

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1Thank Giovanni52Como
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you very much for your positive feedback. I am glad that you have thoroughly enjoyed your stay. We all looking forward to welcoming you back to Sofitel London St James sometime soon. Kind Regards, Denis Dupart General Manager

London, United Kingdom
Reviewed 12 April 2012

My wife and I have stayed in Sofitel St James for a few days back in February and will certainly book this hotel again. The service was excellent throughout this great experience, from Front Office to housekeepimg, etc.. I would like to emphasize my review on the F&B experience especially on the lobby bar. The manager is a true professional,...

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Thank FraHK
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you very much for your positive feedback regarding the service received in the St James Bar. The Bar Manager and the Charcutier are very pleased to hear how much you have enjoyed your experiences. Recruiting and training is at the centre of our business, thank you for acknowledging this and the team. All team members are encouraged to ensure...

Reviewed 12 April 2012

We arrived the checkin assistant was lovely and very helpful, she even offered us a tour of the hotel and its facilities, we were in a hurry to get to a meeting so we politely declined. The decor is very elegant and understated, not to fussy. our room was also well appointed and very comfy, the bed is fabulous because...

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Thank goldenfleece1980
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you for your wonderful comments about our décor, beds and St James bar. I am pleased to hear that the teams in all the areas of the hotel assisted in making your stay as lovely as they did. I will make sure to pass your comments on. Thank you and I very much look forward to welcoming you back...

Northumberland
Reviewed 11 April 2012

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Thank mag6699
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: $476 - $852 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#12 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#27 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
26 questions
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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 rms-2 categories-both great;views limited to streets/bldgs-don’t worry re cat/location. Only 6 floors-all rms equally convenient/quiet”
 of 5 bubbles SuthinFoodie, 8 Mar 2017 | Read review
“All rooms are excellent, but you won't be disappointed if you pay for the best you can afford”
 of 5 bubbles willl59, 1 Mar 2017 | Read review
“Ask for one higher than floor 1. Not much of a view through the domed window that comes from the ground floor.”
 of 5 bubbles 642rachaelp, 1 Mar 2017 | Read review
“5th floor was quiet.”
 of 5 bubbles F4271PJdaniellem, 28 Feb 2017 | Read review
“great service, luxury, style”
 of 5 bubbles mattmE6258YS, 19 Feb 2017 | Read review
5 of 5