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Sofitel London St James

Hotels.comUS$571*
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#26 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$648*
US$571*
Great Deal
US$648*
US$646*
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Sofitel London St James
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3,870 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London St James
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Showing 2,618: English reviews
London, United Kingdom
Reviewed 2 weeks ago

A fabulous hotel in the prime location of Piccadilly. The hotel staff are courteous, friendly and helpful. Everything offered in the bar and restaurant is quality and delicious and delcious afternoon teas are served in the Rose lounge. It is always a pleasure to frequent the Sofitel St James's.

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Helpful?
Thank WBD07
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you for your compliments for the high quality of services provided all throughout the hotel. We look forward to welcoming you back. A bientot. Nicolas Pesty

Melbourne, Australia
Reviewed 2 weeks ago

The location is fabulous, quiet and central. The staff are obliging. In all areas it is a superb five star hotel and everything you expect from the Sofitel brand. This is our third stay and we would return.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank deborahmF8668SE
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear Madam, I am glad to hear that we are consistent in providing high standards of services. We look forward to your next visits. A bientot. Nicolas Pesty

Reviewed 3 weeks ago

What a outstanding service from the check-in to check-out! Beautiful, elegant and cosy hotel with a best location in London. Our concierge was just amazing, helping us to find all those beautiful places and tickets to exhibitions. Beautiful room in 6th floor was so peaceful and quiet and extremely clean including all amenities you can think of. Awesome breakfast and...

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Helpful?
Thank Anne M
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear madam, I thank you for this very positive feedback. I am pleased to hear that you have felt cozy at Sofitel London St James as we genuinely love to pamper all our guests. We look forward to welcoming you back when you next come to London. A bientot. Nicolas Pesty

Milton Keynes, United Kingdom
Reviewed 3 weeks ago

We have stayed in this hotel several times and it never fails to impress. The staff are amazing the rooms spacious and have every amenity you can think of. Everyone goes out of their way to make sure your stay is as comfortable and enjoyable as possible. My only gripe would be I stayed there about 3 weeks ago and...

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Helpful?
Thank Deb187055
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your positive feedback. I am really pleased to hear that you absolutely love our high standards of services and the way we have to genuinely look after and to pamper all our guests. Thank you for keeping coming back again and again. The difference in rates comes from our occupancy rates. I am afraid...

Reviewed 3 weeks ago via mobile

This hotel has to be my favourite hotel in London. We had afternoon tea with family yesterday for a special birthday and it was outstanding. The food is incredible and the cakes and pastries amazing. The service was fantastic and nothing was too much trouble, Costas looked after us so well and made us feel so welcome. The harpist playing...

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Helpful?
Thank Sazizzy
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you so much for pointing out our attentive, high standards of services. This means a lot to us as we genuinely love to look after and to pamper all our guests. We look forward to welcoming you back with our undivided attention. A bientot. Nicolas Pesty

Reviewed 3 weeks ago

First visit to London and could not be better election for a pleasant stay with all attractions near it (Museums, parks, tourist places). Had a grateful experience and the service was fantastic, this is a highly recommended Hotel.

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Helpful?
1Thank Silvia B
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear madam, I thank you for this positive feedback. I am really glad to hear that you have loved staying at Sofitel London St James. We look forward to welcoming you back. A bientot. Nicolas Pesty

Oxton, UK
Reviewed 3 weeks ago

Checked in early (1230pm) for a one night stay at this centrally located luxury hotel. Our room wasn't ready but we expected that so we left our overnight bag with reception and made our way out for lunch and then a theatre matinee. On our return the luggage had already been taken to our room on the 5th floor. We...

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Helpful?
1Thank Jilbo
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you so much for this very positive feedback. Thank you for your words of praise regarding our attentive service. We look forward to your next visits. A bientot. Nicolas Pesty

Phoenix, Arizona
Reviewed 3 weeks ago

First visit to Sofitel St James Hotel, awarded from my company as a sales achievment - very efficient, friendly staff, food was great! Lovely tea room and lively bar at night...breakfast offered is delicious with little pastry goody bags to take should you need to. Within walking distance to Trafalgar Square, National Gallery, Piccadilly Circus, Mayfair, Covent Gardens. Gorgeous room,...

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Helpful?
1Thank erica s
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear madam, I am glad to hear that you have very much enjoyed your awarded stay at Sofitel London St James. Thank you for pointing out the great atmosphere we have created all throughout the hotel. We look forward to your next visits. A bientot. Nicolas Pesty

Reviewed 3 weeks ago

I was warmly received by the front desk with local language by Mr. Kel. Room cleaning is excellent. The service colleagues are very considerate. They seem to know my preference and adjust the curtains to certain level based on my practice. Breakfast was excellent and the staff serving in restaurant are professional. They got up and had briefing early in...

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Helpful?
Thank Jason C
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, I thank you for taking the time to point out our attentive, high standards of services. We all look forward to welcoming you back. A bientot. Nicolas Pesty

Helsinki, Finland
Reviewed 4 weeks ago

First visit in Sofitel, two day business trip. The whole team has an excellent service attitude. And I mean the whole. You have a feeling they really are interested in you, how you are, what do you value, and they are trying to find out if there is anything they can do for you to serve or surprise. And I...

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Helpful?
1Thank Minna V
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for this very positive feedback. Indeed we genuinely love to look after and to pamper all our guests. I am therefore pleased to hear that you have very much enjoyed our attention to details. Thank you also for pointing out the excellent breakfast you have had in our restaurant The Balcon as we pride ourselves...

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04/06/2017 05/06/2017
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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: $473 - $1,059 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Hotels.com, Booking.com, Orbitz, Hotwire, Travelocity, Cheap Tickets, Priceline, Cancelon, TravelUp, getaroom.com, HotelQuickly and Hotel.de so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#26 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
26 questions
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10 months ago

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the 5th floor, very quiet”
jsummerall, 18 May 2017 | Read review
“Rooms facing the square have a nicer outlook, but all rooms I would think are quiet”
H7675XNdavids, 12 May 2017 | Read review
“I like a room closer to the elevators.”
imadnsh, 12 May 2017 | Read review
“Room facing Regent St and Pall Mall was excellent in terms of view, natural light, ambience”
khardy478, 10 May 2017 | Read review
“The standard room was perfect and very cosy, we where on the fourth floor, which was very calm.”
GKD64, 10 May 2017 | Read review
5 of 5
Hotels.com
US$571* /night
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SofitelUS$648
Expedia.comUS$646
CancelonUS$605
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Prices are for 1 room, 2 adults
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