We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

St. Ermin's Hotel, Autograph Collection

Orbitz.comUS$232*
View Deal
#78 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 12 more sites!
Professional photos
St. Ermin\\
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

5,468 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,763: English reviews
Start your review of St. Ermin's Hotel, Autograph Collection
 Click to rate
Fort Lauderdale, Florida
Reviewed yesterday NEW

I am a platinum member and was surprised how small the room was. I complained and the manager said they had made a mistake and next time they will upgrdae me...next time? I do not think so...should have been resolved whilst I was there

 Report
Helpful?
Thank Dave B
Seattle, Washington
Reviewed 3 days ago NEWvia mobile

Excellent experience if you are visiting London! I can only positive comments on my experience. The rooms are comfortable and well designed. Staff is gracious and goes out of their way to make your stay pleasant at every turn. It is easy to see why this hotel wins travel awards. I travel quite a bit and St. Ermin's delivers in...

 Report
Helpful?
Thank Paul S
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Paul, Perfect, I am really pleased that we met all of your expectations and more. Thank you for commenting on my excellent team, they are a great asset to the hotel. Hope we will see you again in the future. Warm regards Douglas Douglas McHugh General Manager

Greenville, South Carolina
Reviewed 3 days ago NEWvia mobile

I was in England for a business trip and stayed an extra weekend in London to do some sightseeing. This hotel is in a perfect location within walking distance from Westminster and Buckingham Place. The hotel itself is beautiful. It was also convenient that several cabs would wait near the hotel, so it was always easy to find a ride....

 Report
Helpful?
Thank LaPorte122
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Brilliant, you could stay on and sightsee too, a perfect way to end a business trip. Hope it was successful for you. I am delighted you liked everything about St. Ermin's and found our location ideal. It would be a pleasure to welcome you back and we hope to see you soon. Warm regards Douglas Douglas McHugh General...

Madison, Connecticut
Reviewed 5 days ago NEW

My wife and I recently completed three separate stays at the St. Ermin’s hotel, over a one-month period, totaling a dozen nights. This is a great property, with an intriguing history, and wonderful personnel. We travel to London every couple of years, and are so glad to have experienced St. Ermin’s on this trip – we’ll be back. I’ve been...

 Report
Helpful?
2Thank Jim_and_Paula_Perry
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Jim and Paula, Wow, thank you for your truly wonderful review, it is very much appreciated. I really do have a fantastic team here and thank you mentioning them, they are a great asset to the hotel. It's great you could have three stays with us and I really hope your daughter did well in the marathon. It's a...

East Greenwich, Rhode Island
Reviewed 6 days ago NEWvia mobile

I loved my stay!! From the moment I checked in I knew I had found a special hotel. Everything was perfect. The location couldn't be better! Service, room, breakfast, just a delight! I was here for business and cannot wait to come back with my husband!

 Report
Helpful?
Thank sgazzini
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Glad we are your special hotel in London. It's always lovely to read that we have more than met our guests expectations so thank you. Hope to see you and perhaps your husband again soon. Warm regards Douglas Douglas McHugh General Manager

Reviewed 6 days ago NEW

Its the best hotel you can find in meaning of service and accommodations, The service is the best. The food is great specially the breakfast. The laundry has great quality. The room has space and very clean. The concierge recommends the best places to go.

 Report
Helpful?
Thank Htor2016
Reviewed 6 days ago NEWvia mobile

My husband, son and I stayed here four nights while in London--it is fabulous! The front entrance area is so inviting, even with the cabs coming and going. They have a wine hour daily with canapés and our room was a family suite with 2 bathrooms--quite convenient! It is also a great location, close to Westminster and so many other...

 Report
Helpful?
Thank Deborah G
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Deborah, It was our pleasure to have looked after you and your family, delighted you enjoyed it all. Thanks for joining us for wine hour. We love meeting our guests and chatting to them. See you again in the future. Warm regards Douglas Douglas McHugh General Manager

Marbella, Spain
Reviewed 6 days ago NEW

Very enjoyable stay at this well located hotel that is steeped in history. Our room was very modern and large especially for a Central London Hotel. The staff were all friendly and efficient and well trained. Would certainly consider staying here again when visiting London.

 Report
Helpful?
Thank David W
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi David, Thanks for mentioning our history, being grade II listed we have plenty of it. It was a pleasure to have looked after you and we hope to see you again soon. Warm regards Douglas Douglas McHugh General Manager

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Our family of five stayed in a "family" room for a week during spring break. This room was perfect for us since it had two queen size beds and a day bed, along with two bathrooms. It was a bit small but we understand that European rooms are typically smaller than what we are use to in the U.S. We...

 Report
Helpful?
Thank A TripAdvisor Member
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, It's great you could stay in oneof family rooms, yes they are a godsend with two bathrooms and the additional day bed when sharing. Glad you liked it. I see you had breakfast with us and enjoyed it. Thanks for mentioning this. It was a pleasure to welcome you all as a family and we hope to see...

Dammam, Saudi Arabia
Reviewed 1 week ago via mobile

Staffs are great Best location Clean Fantastic view Supportive mangers I enjoyed my stayed there. Even my kids enjoy the stayed with there kind staff and helpful help disk. The breakfast is perfect and a lot of varieties.

 Report
Helpful?
Thank redha_alaqeeli
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, I just love your review title"one of the best hotels in London". Thank you! Delighted your stay was perfect for you and your family and we hope you will return again soon. Warm regards Douglas Douglas McHugh General Manager

2,033 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1717)
Viewed
Room/Suite (263)
Viewed
Hotel & Grounds (552)
Viewed
Dining (95)
Viewed
View from Room (32)
Viewed
Bathroom (81)
Viewed
Business Centre/Function Rooms (3)
Viewed
1:32
Videos (3)
Viewed
Other (688)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (252)
Viewed
Deluxe King (61)
Viewed
Executive King Suite (59)
Viewed
Executive Queen Queen (82)
Viewed
Dining (18)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Room/Suite (29)
Viewed
Hotel & Grounds (14)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (7)
Viewed
Other (10)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these London hotels
Westminster
Conrad London St. James
Conrad London St. James
#48 of 1,063 in London
2,862 reviews
Westminster
Taj 51 Buckingham Gate Suites and Residences
Westminster
The Nadler Victoria
The Nadler Victoria
#30 of 1,063 in London
722 reviews
Show Prices
Show Prices
Show Prices
Westminster
St. James' Court, A Taj Hotel
Westminster
The Rubens at the Palace
The Rubens at the Palace
#80 of 1,063 in London
4,058 reviews
Westminster
The Royal Horseguards
The Royal Horseguards
#103 of 1,063 in London
4,510 reviews
Show Prices
Show Prices
Show Prices

Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 

Additional Information about St. Ermin's Hotel, Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Region: United Kingdom > England > London > Westminster
Price Range: $358 - $919 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Ermin's Hotel, Autograph Collection 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, Hotwire, Cheap Tickets, Agoda, Cancelon, Priceline, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly and Hotel.de so you can book your St. Ermin's Hotel, Autograph Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
Hotel Style:
#34 Family Hotel in London
#52 Romantic Hotel in London
#56 Business Hotel in London
#72 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from St. Ermin's Hotel, Autograph Collection staff and other travellers.
68 questions
Ask a question

See all questions (68)

Questions? Get answers from St. Ermin's Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not select any of the rooms 201-210, as these seem to be in the area of the fire escape and are dark.”
  • The view from the window
  • The bed is right next to the door!
  • The space between the bed and the wall. No room for a bedside table!
Doshi009, 14 May 2017 | Read review
“Make sure you ask the size and upgrade your room. The standard size rooms are just way too small.”
michellewO7645HL, 11 May 2017 | Read review
“All rooms looked excellent”
cbvuk, 1 May 2017 | Read review
“Work with the front desk staff if you would like to stay in an upgraded room.”
F_O_D_D, 1 May 2017 | Read review
“If you want quiet rooms, mention this due to construction works outside the hotel.”
albertjans2015, 1 May 2017 | Read review
5 of 5
Orbitz.com
US$232* /night
View Deal
AMOMAUS$481
TravelocityUS$232
CheapTicketsUS$232
View all 15 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates