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The Ampersand Hotel

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#47 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Ampersand Hotel
The Ampersand Hotel
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3,020 Reviews from our TripAdvisor Community

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Showing 2,754: English reviews
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Washington DC, District of Columbia
Reviewed yesterday NEW

Hotel is in a good location near the tube and lots of reasonably priced good restaurants near by. Staff is very helpful and friendly. Rooms are small but well appointed and included a smart phone that you could use during your stay. Nice restaurant in cellar area and afternoon tea in the lobby. Highly recommend.

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Helpful?
Thank Gail L
Oakham, Leicestershire
Reviewed yesterday NEW

Excellent hotel in an excellent location. Staff were just fantastic . Be aware that a small double really is a very very small double ! but the staff and general experience of the hotel made up for that.

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Thank I1441NEsusang
Calne, United Kingdom
Reviewed 2 days ago NEWvia mobile

The location of this hotel is excellent being a few minutes walk from South Kensington tube. Brompton road is easily accessible, and there are many cafes in the area. We ate out yet wished we had eaten at Apero in the hotel as it's a lovely restaurant. We had breakfast the morning of departure which was fresh and delicious. Every...

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Thank EmBW1
Tracey H, Assistant General Manager at The Ampersand Hotel, responded to this review

Thank you for your fantastic review. I am thrilled you had such an enjoyable stay and the team looked after you so well. I look forward to personally welcoming you back to The Ampersand the next time you are in London. Kind regards, Tracey

Tempe
Reviewed 3 days ago NEW

Comfortable, convenient to taxi or bus or tube, with wonderful array of dining options within two blocks. Staff is efficient and helpful. You even get a free cell phone to carry with apps and maos and free calls back to USA.

Review collected in partnership with this hotel
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Thank robertbL7798DA
Tracey H, Assistant General Manager at The Ampersand Hotel, responded to this review

Thank you for your great review. I am delighted you enjoyed your stay with us and you were appreciated the complimentary Handy mobile we provide for your use. I have shared your lovely feedback with the team and we look forward to seeing you again. Kind regards, Tracey

ludlow
Reviewed 3 days ago NEW

Can't fault the hotel, the staff were amazing with accommodating us. Rooms are large comfortable and clean-possibly the best bed we have ever slept in, location was perfect for getting around London with a bus stop and taxi stand directly outside. Although I would recommend walking around as much as possible around Kensington as its such a relaxed neighbourhood.

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Thank gmofludlow
Tracey H, Assistant General Manager at The Ampersand Hotel, responded to this review

Thank you for your excellent review. I appreciate you taking the time to share your experience and I am delighted you had such an enjoyable experience. I look forward to welcoming you back to The Ampersand in the future. Kind regards, Tracey

Reviewed 3 days ago NEWvia mobile

Stayed 3 nights in March.. extremely small room, noisy air-conditioner which required constant temperature adjustment otherwise it defaulted to pumping out cold air, had to ask 3 times before the tea and coffee making equipment and supplies put in room, reception insisted on seeing a passport even though I had only flown in on a domestic flight and then tried...

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Thank J P
Tracey H, Assistant General Manager at The Ampersand Hotel, responded to this review

Thank you for taking the time to review your recent experience. I am pleased you enjoyed the location of the hotel close to the museums and South Kensington station. I am sorry you were disappointed with the size of our single room. We do our best to ensure guests are aware of the room size at the point of reservation...

Hayling Island, United Kingdom
Reviewed 5 days ago NEWvia mobile

Very easy checkin and excellent welcome. The room is spotless and well furnished, everything you could need is provided and you have free uk call and a majority of international call. The staff are helpful and very knowledgeable. A treat to stay.

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Thank Terry W
Tracey H, Assistant General Manager at The Ampersand Hotel, responded to this review

Thank you for sharing your experience and your kind words. I am delighted you enjoyed your stay and look forward to seeing you again when you are next in town. Kind regards, Tracey

Lancashire
Reviewed 6 days ago NEW

Location to Kensington South Tube was brilliant. The hotel reception were very helpful and couldn't do enough. Rooms were very good, very relaxing and free soft drinks available. Service at hotel bar was good and staff were very friendly. Our stay was very good, thanks to you all. Definitely will return.

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Thank Buryluxury
Tracey H, Assistant General Manager at The Ampersand Hotel, responded to this review

Thank you for your fantastic review. I am delighted your stay was enjoyable and the team were so helpful and friendly . I appreciate you sharing your experience and I look forward to welcoming you back to The Ampersand for business or pleasure. Kind regards, Tracey

Sydney, Australia
Reviewed 6 days ago NEW

We had a very pleasant week-end in this hotel. We were there for my birthday and I had a personnal message in my room with a few little pieces of chocolate, such a nice attention! I would definitely recommend this place!

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Thank Floriane S
Tracey H, Assistant General Manager at The Ampersand Hotel, responded to this review

Thank you for your lovely review, I appreciate your great comments and your recommendation of The Ampersand Hotel. I am delighted you had such an enjoyable stay and birthday celebration. We all look forward to welcoming you back in the near future. Kind regards, Tracey

Oslo, Norway
Reviewed 6 days ago NEWvia mobile

The hotel is beautiful, clean and with good service and great location. However the rooms are tiny! We very given a "returning-guests-discount" and was therefore given a suite, with the same price as a regular room, however this suite is no bigger than a such a room.... Rooms should be bigger, or price lower!

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Thank julesbb29
Tracey H, Assistant General Manager at The Ampersand Hotel, responded to this review

Thank you for your lovely review. I am delighted your stay with us in January was such an enjoyable experience. I am sorry you were disappointed with the size of the Deluxe room in comparison to the Superior room from your previous stay. The rooms do vary in size within the room types. Had we been aware of your discomfort...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Drawing Rooms
The Drawing Rooms
Cuisines: British, French
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 

Additional Information about The Ampersand Hotel

Address: 10 Harrington Road, London SW7 3ER, England
Region: United Kingdom > England > London > South Kensington
Price Range: $344 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Reservation Options:
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Hotel Style:
#23 Business Hotel in London
#31 Family Hotel in London
#43 Romantic Hotel in London
#46 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Ampersand Hotel staff and other travellers.
32 questions
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Questions? Get answers from The Ampersand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the one bedroom suite with the balcony and kitchenette.”
 of 5 bubbles R0xannaD, 20 Mar 2017 | Read review
“Front-facing is best. The Deluxe Suites are worth it if there are two of you.”
 of 5 bubbles Amsterdametje, 28 Feb 2017 | Read review
“Deluxe Studios - larger and very comfortable. Higher up you go, the less street noise. Occasional, slight vibrations from the underground.”
  • The ampersand theme ran throughout.
  • The ampersand theme ran throughout.
 of 5 bubbles Z8120WLchrisw, 20 Feb 2017 | Read review
“Second floor side room was quiet”
 of 5 bubbles ChesterLeStreet, 18 Feb 2017 | Read review
“Ask for a quiet room”
 of 5 bubbles aemergin, 23 Jan 2017 | Read review
5 of 5