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Room was clean and staff were friendly - they even changed my top-floor room to the next floor down as I had a heavy suitcase. Reasonably close to Paddington station - about 5-minute walk and easy to locate. Only stayed 1 night and didn't try...More
I was working in this hotel I was told I can leave my tools in one of the room that will be 100% safe❗️ My tools Worth about £250 has been stolen from room in this hotel. everything had been caught on cameras. Nobody even...More
I spent 10 nights here with my 19yo daughter. The room was spacious enough for us, and the bathroom was clean and roomy enough. The beds were comfortable, and made each day, and the wifi worked perfectly. Breakfast was simple, but more than enough. Staff...More
Recently stayed at Lancaster Court when hotel we had originally booked with fell through at the eleventh hour. Pleasantly surprised with this hotel. Staff was very friendly. Location was great — close to the tube and bus routes, easily can walk to Kensington Place and...More
Absolutely disgusting that there were not mattress protectors in the FIRST room we were given. We had to move rooms, due to BED BUGS crawling on us in the middle of the night. Mattress protectors are a cheap way to prevent a very costly situation.......More
Two years later I'm still scarred by this dump! We (over)paid for four nights. Non-refundable, so glad we left after one night. Blood stains on my towel, just to name one issue. I absolutely loved London and had the best... More
Two years later I'm still scarred by this dump! We (over)paid for four nights. Non-refundable, so glad we left after one night. Blood stains on my towel, just to name one issue. I absolutely loved London and had the best time there (aside from this nightmare experience), but I have to question if there's any health standards that need to be met. Am I ok to have a chook pen in London and then chuck a used mattress from a murder scene in there and then rent it out (non-refundable) to unexpected tourists?
The only positive I can see about this rat-hole dump was that we didn't end up like the majority of the characters in the movie "Hostel".
Anyone giving this place more than a 1 star rating are either the owners themselves or friends of them!
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"Higher floors are hotter in summer, and there's no lift. I'd request a room on a lower floor next..."