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Windsor House Hotel

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564 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Reviewed 1 week ago via mobile

Luckily we've only stayed one night in this hotel. It was very dirty, uncomfortable and disgusting. The carpet at the entrance and the stairs hasn't cleaned the last decades, the bottom of the stairfence is covered black by dust, the shower and toilet are located in the middle of the room, so you got no privacy during showering, mould was...

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1Thank Schansje
Reviewed 6 October 2016

Have you ever booked a room with a private shower? It is just what we did in this case but much to our dissatisfaction, to use the toilet we needed to go out of the room to a shared toilet area. Private shower literally meant shower. The shower was very small and it was located in a corner of the...

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1Thank Lydia V
Harrogate, United Kingdom
Reviewed 27 September 2016

The most disgusting Hotel I have ever stayed in and I have stayed in a few poor ones over the years! Approaching the building you think mmm this place needs a coat of paint. Look at the windows, flaking paint and bowed doors on the balcony. An old fashioned sign should have given away the fact this was going to...

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Thank Paul B
Reviewed 21 September 2016 via mobile

I always thought I could stay anywhere if the sheets were clean. I was wrong. the photos they show on the sight are the room we stayed in. The toilet was blocked the shower didn't drain away and there was no hot water. It had one single plug socket. Hygiene is obviously only a word they have heard of butter...

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Thank Chris D
Trier, Germany
Reviewed 12 September 2016

´Hotel´ below any standards. Stinking, mold in bathrooms, dirty blankets, spiderwebs on the walls, rat-trap on the floor without any protection, no hot nor warm water in the ´shower´ in the room. The dirtiest place we´ve ever seen in our lives. Honestly, I´d never go there again even if somebody paid me to do so.

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Thank anatrevir
Reviewed 7 August 2016 via mobile

Bad impression since you enter the 'hotel'? For that price is ridiculously expensive poor dormitory. No TV, no socket to charge phone, nobody at reception. We got cheaper choice to stay before with good quality. Not suitable for family as we had to climb 3 floors with buggy and highly possibly to get stolen your stuff as warning at reception...

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Thank ikakas
Beefair, Manager at Windsor House Hotel, responded to this review

All of our family guests with children are happy in their stays and the free use of our hotel kitchen for warm-ups for the family and the secure garden are very much appreciated. We are sorry to read your comments and we do think that communication with our reception managers ( who Are there at all times ) would have...

Toronto, Canada
Reviewed 23 July 2016

This is by far the worst hotel we've ever stayed in. We stayed in five budget hotels on this particular trip, and all of them met or exceeded our expectations - except for Windsor House. The location is good, but the facility itself is far below any reasonable standards. The room was dirty, the in-room shower was moldy and didn't...

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Thank EllbyB
Sydney, Australia
Reviewed 21 July 2016

Firstly I would like to say that the location is fantastic! Close to tube, supermarkets, cafes, restaurants etc... Also lovely street and surrounding streets! Friendly staff. But, you will be greeted with a narrow staircase that goes up and up and up - no lift! A long way when you are on the top floor carrying luggage! Our room had...

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Thank psbabbage
Toronto, Canada
Reviewed 6 July 2016 via mobile

Ah but to wake up to the lovely aroma of putrid milk. To wake up to the breeze from the leaky windows, and to sink your teeth into the barely toasted pieces of white cardboard they call bread. Besides the general stench, the smoke coming out of the drains, the poo stains on mattresses, the mould, mildew and incomparable quantities...

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1Thank qwertycheez
Auckland
Reviewed 3 June 2016

The hotel website says "Super-clean, Super-comfortable and Super-affordable". Affordable it was, especially with a zone 1 location and 2 mins from the tube station. However it was neither super clean nor super comfortable. Our room overall was clean when we arrived, however the shared bathrooms were not. I advised staff of an issue with hair in the bathrooms but it...

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Thank fleurt99

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Amenities

Highlights
  • Free Breakfast
Services
  • Free Breakfast

Additional Information about Windsor House Hotel

Address: 12 Penywern Road | Earl's Court, London SW5 9ST, England
Region: United Kingdom > England > London > Earls Court
Price Range: $65 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Windsor House Hotel 2*
Number of rooms: 25
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Also Known As:
Windsor Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Windsor House Hotel staff and other travellers.
1 question
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Questions? Get answers from Windsor House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a 2nd floor room - No lift”
 of 5 bubbles julianas511, 20 Jan 2016 | Read review
“If you want a shower vs a bath tub, make sure to ask. Some rooms have bathtub only.”
 of 5 bubbles 729shaneg, 26 Jun 2015 | Read review
“accesibilty is amazing”
 of 5 bubbles E_Vermaas, 6 Apr 2015 | Read review
“Stay clear of the basement rooms.”
 of 5 bubbles 983karld, 12 Feb 2015 | Read review
“If you have difficulty climbing stairs, ask for a basement or first floor room. If you need Wifi, bring along your own USB Modem key.”
 of 5 bubbles AlfredtheGreat, 19 Jan 2015 | Read review
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