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Fraser Place Canary Wharf

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Traveller (291)
Room & Suite (402)
Dining (27)
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Overview
  • Excellent46%
  • Very good36%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“washing machine”(23 reviews)
“marina view”(5 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Suites
Kitchenette
Concierge
Dry Cleaning
Self-Serve Laundry
4 Star Hotel
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Rooms
6 Jun7 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (473)
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All reviewsbillingsgate marketwashing machinemarina viewcanada squarebed apartmentlarge balconywell equipped kitchenfull kitchenlovely apartmentthese apartmentswaitrose supermarketminute walkbusiness districtlondon city airporttube stationhome away from homeno air con
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11 - 15 of 399 reviews
Reviewed 15 January 2018

Excellent stay, Modern and well maintained. Picked apartment we wanted to stay in but next day after checking in- room was changed to a smaller one. However without any issues was given the room I had selected. Staff were extremely helpful and friendly. No instruction...More

Review collected in partnership with Frasers Hospitality
Thank apymak28
Response from AstridChambers, General Manager at Fraser Place Canary WharfResponded 8 February 2018

Thank you for taking the time to leave feed back after your stay with us. You came to view our apartments the day before check inn and we showed you a selection of apartments. We did mention we can not guarantee the apartment number, but...More

Reviewed 11 January 2018 via mobile

Nice size rooms. Looks nice. But could be cleaner. Room stinks of curry. Perhaps previous guests cooked a lot with curry in the room? Not so pleasant. Place has potential if they kept it cleaner and more luxurious. One bottle of water placed inside the...More

Thank RJ D
Response from AstridChambers, General Manager at Fraser Place Canary WharfResponded 7 February 2018

Thank you for your feed back and I am sad to read your feedback that have been shared with the staff to ensure we learn and improve from your stay, to ensure other guests will not encounter this. We hope you will see from our...More

Reviewed 9 January 2018

Excellent apartment!!! we have stayed here a few times now it has great facilities for a family. Ideal if you have a baby fully equipped kitchen for eating, washing baby bottles and microwave for sterilising baby bottles! Older kids loved the view of the boats!...More

Review collected in partnership with Frasers Hospitality
Thank Imran L
Response from AstridChambers, General Manager at Fraser Place Canary WharfResponded 7 February 2018

Thank you so much for the fantastic feedback from your stay with us an thank you for choosing to stay with us again. We are looking forward to welcome you back in near future. All the best, Astrid and The Team

Reviewed 4 December 2017 via mobile

Good points: I had a lovely greeting from the staff when I arrived. The room was lovely. Great view of the Marina Excellent professional customer service from receptionist called Sophia Bad points: Breakfast finishes at 10:30am 10min walk to nearest tube station Not much to...More

Thank Sean M
Response from AstridChambers, General Manager at Fraser Place Canary WharfResponded 9 January 2018

Thank you Sean for the feedback and review after your stay with us, and we are pleased you liked the room and our views. Sophia is very proud of her mention and staff training being provided were we did not meet expectaions. We hope to...More

Reviewed 1 December 2017 via mobile

Stayed here for two nights location was great for what we needed. Checked in Saturday night after 9pm the two lads on front reception where excellent had a couple minor problems during the stay and dealt with them straight away. Apartment was clean and tidy...More

Thank Daniel S
Response from AstridChambers, General Manager at Fraser Place Canary WharfResponded 8 December 2017

Thank you for your feedback and review from your stay. The keys can at time stop working an apologies for this happening to you, and I will follow up with the staff for the importance of ensuring gates are opened in a timely manner. I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Refrigerator in room
Microwave
Details
Price range
US$155 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#257 Romantic Hotel in London
#276 Luxury Hotel in London
#333 Business Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$155 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#257 Romantic Hotel in London
#276 Luxury Hotel in London
#333 Business Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (291)
Room & Suite (402)
Dining (27)
Amenities (8)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Dhananjayan S
12 February 2018|
Answer
Response from AstridChambers | Property representative |
Not in all rooms, we do have air condition in a selection of rooms. It can be requested, but is not guaranteed.
1
Vote
Hickster1972
10 February 2018|
AnswerShow all 2 answers
Response from Lynn142 | Reviewed this property |
There's plenty of room in the apartments but I would definitely check with reception. Good luck!
0
Votes
Andy_Anderson7735
9 September 2017|
AnswerShow all 3 answers
Response from Andy S | Reviewed this property |
There is an iron and ironing board in each apartment along with a washing machine, washing liquid and drying racks in most.
1
Vote
Room Tips
"Need to think about the restaurant side"
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"No need to bring fairy liquid as there is some there already! Boom!"
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"South side, high gives great views of Blackwall Basin and the Thames"
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"Ask for room on higher floors overlooking the water."
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