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Sapphire Hotel London

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Sapphire Hotel London
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262 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Cleveland, Ohio
Reviewed 3 weeks ago

For the price of the stay and my last minute reservations, this hotel was perfect. When we arrived the friendly receptionist allowed us to store our bags with him because it was not check in time yet. He gave us directions on how to get to a mall that was close by while we waited. When we returned he sent...

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Thank brittanyrians
Cardiff, United Kingdom
Reviewed 4 weeks ago via mobile

Given the price of this place and it's location we really don't feel there's room for complaint!! It's exactly what you should expect for the price we paid - yes it's small but for one night that's perfectly adequate. Everything worked fine and was clean, the reception arrangement was rather laid back but it did the job! If you're put...

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Thank ImaginaryL
Nicosia, Cyprus
Reviewed 17 December 2016

Bedroom definitely not as advertised. Same complaint from other guests I spoke to in breakfast lounge. Severe neck pain from very poor mattress. The reception staff daily, I heard arguing with guests. Steep, narrow stairs to bedrooms and breakfast room. Heaven help you if you have luggage and are located on upper floors. No lift, no one to help, too...

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1Thank Michael J
Somerset, United Kingdom
Reviewed 7 December 2016 via mobile

On arrival to Sapphire hotel there was a notice on the door to go down 7 doors to emerald hotel to check in. On arrival a young chap in jeans and a t shirt took payment and gave us a card to our room. Not overly friendly and it all felt a bit dodgy. Down a narrow staircase to our...

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Thank HannahRachell2016
Geneva, Switzerland
Reviewed 15 November 2016

Arrived at the hotel around 03:00 due to a flight delay. The manager was definitely unhappy at having been awoken up. The first thing he said or asked (instead of a normal civilized welcome and greeting) was to tell me that I need to pay there and then. Room located on the last floor without elevator. No mentioning or offer...

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Thank 60Airbus350
Warwick, United Kingdom
Reviewed 2 November 2016

My wife and I have stayed in a few hotels along this road. They have all been very similar. The position is excellent. Its between Shepherds Bush and Hammersmith Broadway. Its a 10-15 minute walk in either direction for the Apollo theatre or Westfield shopping mall and all the main transport connections. There are bus stops outside the hotel in...

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1Thank David B
Reviewed 26 September 2016 via mobile

The room for three was not very big but suitable for a weekend away. Unfortunately the door broke, and they somehow unplugged our fridge so our food went off... Other than that clean, and friendly. Lovely location! Would go again

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1Thank Mély L
London, United Kingdom
Reviewed 2 August 2016

Ok, so me and my partner stayed here for a week as she was visiting from Brazil, and weren't looking to break the bank. Overall, we enjoyed our stay. The location is very good, the Westfield mall, is very close and a supermarket and pizza take out is opposite. There are some good pubs (in particular the sindercombe social) very...

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4Thank craiglingston
London, England, United Kingdom
Reviewed 22 July 2016 via mobile

Booked into this place for one night when visiting London. Looked good on their website. However reality was very different. On arrival, AFTER, they had taken payment, we were told we didn't have a room in this hotel, but would be staying in their "sister" hotel 7 doors down the road. This was despite having a pre booking. Alarm bells...

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Thank King375
Nottingham, United Kingdom
Reviewed 21 July 2016 via mobile

So you're thinking London, Shepherds Bush, under £100 ( just!!) it's going to be bad!! Not so here, rooms are compact but modern clean and comfortable. Nothing more nothing less!! Dodge the leaking ceiling in reception and you can't go wrong!! Good nights sleep

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Thank FEOE

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
Official Description (provided by the hotel)
The Sapphire Hotel is a newly refurbished hotel offering all en suite rooms with Italian marble bathrooms with soft lighting, modern chic furnishing and contemporary decor which provides an ambience for relaxation. All rooms have a flat-screen LED TV with DVD player, sky channels and tea/coffee facilities. The entire hotel is non-smoking and is accessible via an electronic keycard system. ... more   less 

Additional Information about Sapphire Hotel London

Address: 35 Shepherds Bush Road, London W6 7LU, England
Region: United Kingdom > England > London > Hammersmith / Fulham
Price Range: $74 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sapphire Hotel London 3*
Number of rooms: 14
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Questions & Answers

Here's what travellers have asked, with answers from Sapphire Hotel London staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for ground/first floor room in the back, but receptionist say they are full”
 of 5 bubbles W2088VPmichaelj, 17 Dec 2016 | Read review
“do not accept a room on the top floor”
 of 5 bubbles 60Airbus350, 15 Nov 2016 | Read review
“Make sure you know what building your room is in before you arrive.”
 of 5 bubbles craiglingston, 2 Aug 2016 | Read review
“Road noise is loud during the night, a room to the rear is a distinct advantage if you are use to a quiet night.”
 of 5 bubbles 266andyf, 14 Mar 2016 | Read review
“Stay away from this hotel if you are looking for a good room.”
 of 5 bubbles juergenc2013, 15 Sep 2015 | Read review
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