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Novotel London City South

Travellers' Choice award winner
#277 of 1,089 Hotels in London
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Novotel London City South
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2,051 Reviews from our TripAdvisor Community

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Showing 1,168: English reviews
The Netherlands
Reviewed 11 June 2012

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Helpful?
Thank olenka_br
CitySouth, Manager at Novotel London City South, responded to this review

Birmingham, United Kingdom
Reviewed 8 June 2012

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Thank grey50-12
CitySouth, Manager at Novotel London City South, responded to this review

somerset uk
Reviewed 7 June 2012

I am sorry to say that this hotel was not that great to stay at. We could not book into our usual hotel so decided to give this a try as the reviews were quite good. Check in staff were polite. Room was quite small with a small bathroom, shower and a bath. Some shampoo and shower gel was supplied....

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Thank michyandmatty
CitySouth, Manager at Novotel London City South, responded to this review

Dear Reviewer, Thank you for taking the time write a review about your stay at the Novotel London City South, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest and your feedback is...

glasgow
Reviewed 6 June 2012

Stayed here for two nights on business, and thought it was very good. Better than many hotels I've stayed in in London. My room was clean and fresh and I had a great night's sleep. I used the gym and sauna on the top floor, and while limited in scope due to the space, both gym and sauna are very...

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Thank rzr
CitySouth, Manager at Novotel London City South, responded to this review

Many thanks for your comments. We appreciate all feedback and are glad you overall enjoyed your stay us. We hope we can welcome you back to the hotel in the near future. Kind regards, Victoria Parry Rooms Division Manager

Wales
Reviewed 5 June 2012

Disappointed with this Novotel. I accept that this is a budget hotel, but the price was not. The room was basic. The shower leaked all over the bathroom floor. There was no milk with the coffee/tea.

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Thank Gayle56
CitySouth, Manager at Novotel London City South, responded to this review

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I am very sorry that your experience did not meet your overall expectations on this occasion. At Novotel, we strive to provide a superior service experience for every customer and therefore your feedback is very...

Scotland
Reviewed 3 June 2012 via mobile

I stay her roughly every fortnight as it's 2 minutes from my London office. There are several colleagues from my company every night in this hotel and they seem to keep the prices very high for an average hotel. The plus point is the rooms are always clean and apart from the first floor where it's noisy I've always had...

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Thank violetbank
CitySouth, Manager at Novotel London City South, responded to this review

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South. I was pleased to hear that you could not fault the cleanliness of the bedrooms, however I am sorry that you have been experiencing some challenges with room service, I will be sure to investigate your...

London
Reviewed 3 June 2012

Haven't stayed here for about 6 years and it's starting to show it's age a little. Staff were as friendly as ever and really helpful at times. Easy walk to Borough Market ( try Feng Sushi) and £17 in a black cab to The West End. I still think £15 for hotel wired Internet or £9 for slow Orange wifi...

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Thank Billyz11
CitySouth, Manager at Novotel London City South, responded to this review

Dear Reviewer, Thank you for your review about the hotel but more importantly about the team. I was very pleased to read you found the team very good and enjoyed the level of customer service. We look forward to welcoming you again soon, Kind regards, Victoria Parry Rooms Division Manager

Braunau am Inn, Austria
Reviewed 2 June 2012

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Thank leinerch
CitySouth, Manager at Novotel London City South, responded to this review

Lugano, Switzerland
Reviewed 22 May 2012

Good price/quality and very happy with the service. Good breakfast and very good sleep quality. I certainly recommend it.

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Thank Debbie1778
CitySouth, Manager at Novotel London City South, responded to this review

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was delighted to hear that you always enjoy your stays with us we very much look forward to welcoming you back to the hotel in the near future. Kind regards, Victoria Parry Rooms Division...

Washington DC, District of Columbia
Reviewed 15 May 2012

Good London hotel, convenient walking distance to many sites. Expensive for what it was.

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Thank oceanseekerDC
CitySouth, Manager at Novotel London City South, responded to this review

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was pleased to hear that you overall enjoyed your stay with us and in particular found the location to be excellent. Thank you once again for sharing your feedback and we very much look...

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Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Novotel London City South is an AA 4 star hotel ideal for a weekend or holiday in London. The Shard, Borough Market, London Eye, Tate Modern, Millennium Bridge, Shakespeares Globe Theatre, Vinopolis and St Pauls Cathedral are just minutes away, while a short tube ride will get you to the shopping, nightlife and theatres of the West End. Guests can enjoy our Elements Restaurant, Clinks Bar and rooftop leisure and fitness suite with gym, sauna and steam room. Free WiFi & internet, chargeable parking available. ... more   less 

Additional Information about Novotel London City South

Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: $251 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London City South 4*
Number of rooms: 182
Reservation Options:
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Also Known As:
Novotel London City South Hotel London
Accor London City South
London Novotel
Hotel Style:
#30 Green Hotel in London
#205 Luxury Hotel in London
#244 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London City South staff and other travellers.
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Questions? Get answers from Novotel London City South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The odd numbered (east side) rooms on the fifth floor are quiet and provide a view of Southwark Cathedral”
W3782UJericp, 11 Apr 2017 | Read review
“If you have booked a free 5pm checkout then make sure you check this on your arrival as you won't be told that you can't have it. Very frustrating when you have planned a day out until 4pm on the day of your check out! ”
642vanessa2015, 24 Mar 2017 | Read review
“Floor one, odd numbered rooms face into the parking”
  • Room service breakfast.
SamuelR929, 23 Mar 2017 | Read review
“The sixth floor have recently been renovated but maybe priced slightly higher though.”
DiederikB, 18 Mar 2017 | Read review
“Ask for a room facing either the carpark or the side street.”
JennaExe, 14 Mar 2017 | Read review
5 of 5