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Grand Plaza Serviced Apartments

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2,705 Reviews from our TripAdvisor Community

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Showing 1,925: English reviews
London
Reviewed 11 September 2011

Though the room is not big as I expected, it has all facilities that I need, and the location is really good.

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1Thank MY91
Reviewed 11 September 2011

Would not recommend for families as the rooms are not pram friendly. Staff are mostly unhelpful and rude. Overall appartments are ok value but would never stay again.

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2Thank Aldelta4
Reviewed 9 September 2011

The apartments are poor value for an individual but probably make sense for more people in one apartment. Feeling very tired and needs a deep clean, maybe replace a few carpets and paint the rooms.

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1Thank JeremyNatalieBruce
Oxford, United Kingdom
Reviewed 8 September 2011

We really liked our apartment, it was refurbished and commodities were good. However, we felt we got a nice apartment cos we were quite persevering. We had a look to the hotel reviews in Trip Advisor before we arrived, an we knew that some apartments were refurbished and some others were not (and looked quite bad). We al so knew...

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1Thank Martinez85
basilforty, General Manager at Grand Plaza Serviced Apartments, responded to this review

We have refurbished all the 198 apartments at Grand Plaza in the last 18 months. I think you must have been reading old reviews on Trip Advisor. We have no rooms that are not refurbished. The courtyard rooms in our new building are twice as expensive as many of the rooms our classic old buildings because they are family apartments...

Olympia, Washington
Reviewed 6 September 2011

We stayed here for a few nights in August. Very busy hotel. The staff mixed up our reservation and we had to sort it all out. They were not very friendly or helpful at all. When we did sort things out our rooms were fine. This hotel has some lovely apartments and some very dingy ones. Make sure you check...

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Thank allyson360
Cornwall, UK
Reviewed 5 September 2011

The location was fantastic for us, less than five minutes walk to Bayswater tube station, about seven minutes walk to Queensway on the central line,one tube stop from Paddington.. Two/three minutes walk from Whitleys with shops, cinemas and restaurants. The area felt safe even though we were very close to Notting Hill Carnival which was taking place at the time....

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Thank AD1973
Island of Anglesey, United Kingdom
Reviewed 26 August 2011

These are not luxury apartments by far. If you decide to stay do not stay in the lower ground floor. Rooms are tired and beds were of poor quality. On one night we stayed there was no cold water due to a hotel leak.

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3Thank EEE263
basilforty, General Manager at Grand Plaza Serviced Apartments, responded to this review

More competitors spam. Basement apartments have all been recently refurbished. Beds are highest quality hotel zipper twins. The 'reviewer' condemns all our 20 lower ground rooms how many of them has he seen? It too easy to write a fake review.

Sydney, Australia
Reviewed 23 August 2011

Arrived for our stay, was told there was no booking, handed our confirmation over and then stood at reception for 7 minutes while the receptionist watched the tennis match game on the TV, I stood in his view, he then chose to move his chair so he could look around me. Got our apartment which was meant to sleep 6...

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Thank Gillian V
Sydney, Australia
Reviewed 12 August 2011

Grand Plaza is in a fantastic location, close to lots of restaurants, close to the Tube and shops and supermarkets. The quality of the accomodation is very average. The corridors to the rooms are VERY narrow and I hate to think what it would be like if there was ever a fire. The rooms themselves are adequate, clean and not...

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2Thank LizK3
basilforty, General Manager at Grand Plaza Serviced Apartments, responded to this review

The washing machine complaint was legitimate and has been addressed. When we permitted guests to do their own washing they would break one machine every 2 days on average. Our maintenance contractors gave up on us in the end! So we decided to employ a full time member of staff from early July 2011 onwards. She works 9am to 9pm...

Tel Aviv, Israel
Reviewed 7 August 2011

The Grand Plaza serviced apartments proved to be a great hotel for our family, visiting the 2nd time the UK capital. Its location was great - very close to the bus and metro stations. Also , the small kitchinette allowed us to have breakfast and dinner "in-house" without the need to look for outside food sources. Near the hotel ,...

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1Thank AvivaH

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Staying in Notting Hill

Neighbourhood Profile
Notting Hill
As West London's friskiest corner, Notting Hill more than manages to retain plenty of the same appeal that's brought the affluent area so much worldwide attention. In this attractive cobblestoned neighbourhood, a delectable variety of eateries, independent shops, galleries and street vendors offer a delightful window into how to live the good life in London, with each presenting visitors with an experience that's a little more idiosyncratic and endearing than the last. Travelers looking to forage for antiques should be sure to visit the Portobello Road Market on Saturdays, the largest antiques market in the United Kingdom.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Plaza apartments give you the independence and catering flexibility of your own home together with the comfort and service of a 4* hotel. Think of us as your home, but with cleaning, catering, porters and reception staff thrown in. Serviced apartments are the new direction for the hotel industry. They provide a ready made home rather than a ready made room. Each apartment has its own fully equipped kitchen. You choose whether to enjoy your own home cooking or try the Grand Plaza Breakfast or visit one of the myriad of restaurants within walking distance of the Hotel (or heat up a takeaway!) Grand Plaza is the largest Hotel/Apartment complex in Bayswater. We won the 2009 award for best serviced apartments in London as a result of votes from the readers of Business Destinations Magazine. We accommodate more people each day (tourist, leisure, romantic and business) than any other Serviced Apartment Hotel in the area.We are located in the centre of the West End overlooking the precise type of garden square which Hugh Grant and Julia Roberts climbed into in the Golden Globe nominated film, Notting Hill! We look forward to providing you with a home in central London. ... more   less 

Additional Information about Grand Plaza Serviced Apartments

Address: 42 Prince's Square, London W2 4AD, England
Region: United Kingdom > England > London > Notting Hill
Price Range: $187 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Plaza Serviced Apartments 4*
Number of rooms: 198
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Also Known As:
Grand Plaza Serviced Apartments Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Grand Plaza Serviced Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room. Apparently, that makes a difference...”
  • The 2 bed apartment lounge, dining, kitchen...
 of 5 bubbles 795IanB, 24 Feb 2017 | Read review
“avoid rooms on the ground floor”
 of 5 bubbles kflokos, 9 Feb 2017 | Read review
“Rooms obove lower gound uasely are less noisy”
 of 5 bubbles AllanJ625, 28 Jan 2017 | Read review
“I read to not have a room in the basement...but we didn't, so I can't speak to that.”
 of 5 bubbles BRuss97, 3 Jan 2017 | Read review
“Ask about rooms towards the front (the road).”
 of 5 bubbles MangoLane, 21 Dec 2016 | Read review
5 of 5