We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza London - Docklands

Show Prices
#329 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza London - Docklands
Crowne Plaza London - Docklands
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,794 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,688: English reviews
Start your review of Crowne Plaza London - Docklands
 Click to rate
Reviewed 1 week ago

We stayed at the Crowne Plaza for a few days due to a business trip. The hotel accommodates an indoor swimming pool, spa and gym and there are several decent restaurants/supermarkets dotted along the walk way for a quick bite. The DLR/Canning tube station is also within walking distance to get into the city if required. The hotel have an...

 Report
Helpful?
Thank Globe_Trotters9612
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Globe_Trotters9612, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am thrilled that our location worked well for your stay and that you were well looked after during the stay. Thank you for your lovely comments on Samantha, I will be sure to share this with her. Hope to see you...

Reviewed 1 week ago via mobile

1 night stay on a Saturday. Check-in very straight forward, both rooms clean, spacious and very comfortable. We took the cable car over to the O2 arena as recommended by the reception team, great views and a unique way to get around! We had breakfast included in our room rate (booked through booking.com) and were welcomed by the smiling Samantha,...

 Report
Helpful?
Thank Tigers38
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Tigers38, Thank you for taking the time to review your recent stay at CP Docklands. I am delighted that you enjoyed your stay and our great location. Thank you for your wonderful comments on Samantha. I am pleased that you were well looked after during your visit. Hope to see you back soon. Best Wishes, Kirby R Operations Manager

Reviewed 1 week ago via mobile

Came in this afternoon for a meal before moving on to the hotel. Ordered the Mezze which they say is for 4 people. It isn't. There was guacamole (ok), peppers (ok), salsa (very good) and flatbread. There were 4 small pieces of chicken (around the size of a £2 coin), 4 similarly sized pieces of steak, 4 small slices of...

 Report
Helpful?
Thank Chris M
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Chris M, Thank you for reviewing your recent experience at CP Docklands. I apologise that we did not meet your expectations on this occasion. Should you wish to discuss further please contact our Food and Beverage Manager on wim.reyns@cpdocklands.co.uk who would welcome a discussion. Best Wishes, Kirby R Operations Manager

Reviewed 1 week ago via mobile

The location suited me as this is tucked away in a quiet corner of london. Also has a pool and spa. On arrival the staff made it clear that as I had booked via booking.com not to expect any perks or room upgrades as this would only be possible with a direct booking which is fine. The pool area was...

 Report
Helpful?
4Thank Wayne T
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Wayne T, Thank you for taking the time to review your recent stay at CP Docklands both here and on Booking.com I am sorry that we did not meet your expectations on this stay. Thank you for your feedback which the team can put to good use moving forward. Best Wishes, Kirby R Operations Manager

A TripAdvisor Member
Level Contributor
20 reviews
3 hotel reviews
6 helpful votes
Reviewed 1 week ago via mobile

I recently stayed here while visiting the excel for a business trip. The hotel staff were friendly and helpful on check on. The room was contemporary, spacious with a comfy bed. The location of the hotel is great as there are bars and restaurants close by, parking and close to the excel. Can highly recommend.

 Report
Helpful?
Thank A TripAdvisor Member
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Reviewer, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you enjoyed your stay. Thank you for your kind comments on the staff and our great rooms. Hope to see you back soon. Best Wishes, Kirby R Operations Manager

Yorkshire
Reviewed 1 week ago via mobile

Unfortunately my partner and I have just been rejected service at the Crowne Plaza Bar in a very rude and uncomfortable manner. We are currently staying on the Sunborn Yacht just across the way and arranged to meet some friends staying at the Crowne Plaza. When we entered a young girl gestured to a colleague to serve us as she...

 Report
Helpful?
Thank xxlivixx
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear xxlivixx, Thank you for your review of your experience here at CP Docklands. Should you wish to discuss further please contact our Food and Beverage Manager on wim.reyns@cpdocklands.co.uk Best Wishes, Kirby R Operations Manager

London, United Kingdom
Reviewed 2 weeks ago

I am not normally one for writing reviews but felt this was more than deserved. As a group of 5 we met Samantha in the bar/reception area who served us for breakfast. Samantha is a credit to the hotel brand and was extremely helpful. For someone to have been so friendly and chatty it really did put a smile on...

 Report
Helpful?
Thank C034
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear C034, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that Samantha made such an impact on your stay and I know she will be thrilled when I share this with her. Hope to welcome you back soon. Best Wishes, Kirby R Operations Manager

Reviewed 2 weeks ago

Apart from a small glitch while checking in ( my room wasn't ready !!) , overall a reasonable experience. The hotel itself is very close to the DLR, convenience stores nearby and well appointed rooms. It gets very noisy on the weekend which was irritating as we had a flight to catch, but not sure what the hotel can do...

 Report
Helpful?
Thank Priya V
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Priya V, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am pleased that you enjoyed your stay and our location. Apologies that our shuttle service was in such high demand over your stay. We will be changing our menus soon so the team have taken this feedback on board and...

Stoke-on-Trent, United Kingdom
Reviewed 2 weeks ago

Stayed here the other week for two nights whilst going to Excel ife exhibition. Booked as had stayed in sister hotel in Chester which was very good, unfortunately not the case here!!! Went to breakfast and no where to sit, they had not opened the back end of room up. Finally when seated having had to ask, had to go...

 Report
Helpful?
Thank Minter2015
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Minter2015, Thank you for taking the time to review your recent stay at CP Docklands. I am sorry to learn than we did not meet your expectations on this stay. We would welcome the chance to discuss further with you. Please contact Wim Reyns our Food and Beverage Manager on wim.reyns@cpdocklands.co.uk Best Wishes, Kirby R Operations Manager

London, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel is Wonderful!! We've stayed on the 1st/2nd of April. The staff was extremely helpful, especially Sacha at the reception. we were upgraded from standard room to better, which was big, comfortable and with an amazing view. Breakfast was delicious with a huge choice. My little one especially was excited about the swimming pool at the Spa, the temperature...

 Report
Helpful?
Thank Eleonora R
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Eleonora R, Thank you for taking the time to write such a fabulous review of your recent stay at CP Docklands. I am delighted that you enjoyed our wonderful facilities and the little treats that we organised for you. Thank you for your lovely comments on Sacha too. I will share this with her as I know she will...

774 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (407)
Viewed
Room/Suite (109)
Viewed
View from Room (45)
Viewed
Hotel & Grounds (32)
Viewed
Dining (7)
Viewed
Bathroom (31)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (181)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (297)
Viewed
Amenities (29)
Viewed
Double Full Standard Room (34)
Viewed
Junior Suite (42)
Viewed
King Accessible Room (35)
Viewed
King Superior Room (36)
Viewed
Pool (4)
Viewed
Dining (30)
Viewed
Standard Double Room (31)
Viewed
Superior Twin Room (37)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (70)
Viewed
Hotel & Grounds (11)
Viewed
View from Room (4)
Viewed
Business Centre/Function Rooms (7)
Viewed
Pool/Beach Area (3)
Viewed
Dining (8)
Viewed
Room/Suite (21)
Viewed
Bathroom (2)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Novotel London ExCeL
Novotel London ExCeL
#295 of 1,088 in London
2,161 reviews
Docklands / Canary Wharf / Isle of Dogs
Aloft London Excel
Aloft London Excel
#260 of 1,088 in London
1,754 reviews
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London ExCel
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
Premier Inn London Docklands (Excel) Hotel
Docklands / Canary Wharf / Isle of Dogs
Ibis London Excel Docklands
Ibis London Excel Docklands
#463 of 1,088 in London
1,942 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Region: United Kingdom > England > London > East End / East London
Price Range: $165 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Orbitz, Travelocity, IHG, Priceline, Despegar.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Crowne Plaza London - Docklands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London - Docklands Hotel London
Hotel Style:
#33 Green Hotel in London
#164 Family Hotel in London
#198 Business Hotel in London
#238 Luxury Hotel in London
#244 Romantic Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London - Docklands staff and other travellers.
39 questions
Ask a question

See all questions (39)

Questions? Get answers from Crowne Plaza London - Docklands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a waterside view”
Andrew-Leakey, 29 Mar 2017 | Read review
“Executive rooms with waterfront views, peaceful, spacious and comfortable.”
joannan625, 19 Mar 2017 | Read review
“Ask for a river view.”
RaeCX, 22 Feb 2017 | Read review
“Even room numbers have better view.”
Y8837RSmaxk, 26 Jan 2017 | Read review
“If you want a view let them know up front”
clamrj, 26 Jan 2017 | Read review
5 of 5