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Crowne Plaza London - Docklands

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#313 of 1,086 Hotels in London
Certificate of Excellence
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Crowne Plaza London - Docklands
Crowne Plaza London - Docklands
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1,780 Reviews from our TripAdvisor Community

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Showing 1,675: English reviews
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scotland
Reviewed 2 days ago NEWvia mobile

Enjoyed a wonderful stay at this Crowne Plaza . From the minute we arrived we felt a friendly atmosphere, although our room was not ready due to early arrival nothing was a problem to take our luggage and welcome us back later . The friendly and helpful staff continued with there warmth throughout our staff and I will definitely return...

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Helpful?
Thank pug1309Scotland
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear pug1309Scotland, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kirby R Operations Manager

Solihull, United Kingdom
Reviewed 2 days ago NEW

great location for o2 and DLR family friendly in great spot with good amenities ideal as a base for discovering the rest of London, helpful staff and fresh food and great gym easy parking and free wifi facilities to boot

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Helpful?
Thank jeff p
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Jeff p, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kirby R Operations Manager

Reviewed 2 days ago NEWvia mobile

Great hotel.. rooms nice bathroom nice and clean! The only let down was the spa. VERY disappointing not as luxurious as the picture so don't let that fool you, it is more like a leisure centre pool no place to relax at all. We came down to the spa in our gowns and was greeted by parents fully clothed by...

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Thank Candice926
Reviewed 3 days ago NEW

We were quite surprised by how pleasant this hotel was. We stayed in one of the executive double rooms (2024) which was spacious, well maintained, with complimentary drinks and snacks, comfortable chairs and large windows that overlooked a very pleasant waterfront scene. The hotel was warm and bright and the staff pleasant and helpful. All of the communal areas were...

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Helpful?
Thank Joanna N
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Joanna N, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kirby R Operations Manager

Reviewed 1 week ago via mobile

Myself and my partner recently spent the wknd at this beautiful hotel to visit the o2 for the boxing. We decided to fly to stanstead from Glasgow then we caught the national express bus which took us to the stratham station where we took a taxi straight to the hotel (£15). We arrived around 10am on the Friday morning, tired...

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Helpful?
Thank Clare M
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Clare M, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I'm pleased that our location worked well for your trip to the o2. Thank you for your great comments on the food and staff, I am pleased that you enjoyed all that we have to offer. Hope to see you back...

Rotherham, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for the night before going to the Excel ... Standard hotel, clean room, reasonable sleep .. Usual late night noisy neighbour in the room above ... Staff were friendly and helpful ... Small over priced car parking ... Didn't eat in so can't comment on that ...

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Helpful?
Thank TDH4
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear TDH4, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am pleased that our location worked well for your stay and that you found the staff to be friendly and helpful. Hopefully next time you stay you will try our lovely new dishes. I hope to welcome you back again soon....

Bristol, United Kingdom
Reviewed 2 weeks ago

This was my second time here- it was much better than the last time. Check in was faultless. Bedroom was lovely- very clean and comfortable. I was there 4 days and everything was kept very clean. Breakfast had a good choice and all staff were very attentive.

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Helpful?
Thank Loogie01
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Loogie01, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am thrilled that you returned to us for a second stay and delighted that you enjoyed it. I hope to welcome you back again soon. Best Wishes, Kirby Robson Operations Manager

Reviewed 2 weeks ago via mobile

Stayed here on a Friday, last minute break so arrived quite late. The woman who checked us in was very friendly. I was pleasantly surprised with the room - was quite large with lots of nice touches such as charging cables, mint chocolates and a socket to connect laptops and other devices to the tv. One lovely surprise was getting...

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Helpful?
Thank Ad D
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Ad D, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that we were able to respond so quickly to your needs indicated in the Helix survey and supply you with a bathrobe to make your stay more perfect. I am so pleased that you enjoyed our well appointed...

Reviewed 2 weeks ago via mobile

Was at the hotel for a corporate event and must say was very impressed with the quality of the venue. Noteworthy mentions to staff members Samantha Fredrick & Albert Li who made my stay all the more enjoyable with their friendly & personable approach. Very clean and well maintained with a decent pool and sauna. Ideally located for events at...

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Helpful?
Thank Lawrence M
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Lawrence M, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am pleased that you enjoyed our location and lovely leisure facilities. I am thrilled to read your fantastic comments on Samantha and Albert and will share your kind words with them. I hope to be able to welcome you back....

Reviewed 3 weeks ago via mobile

I was sleeping and I'm received a call from the reception around 11.00pm asking if I was at the bar 15mins before....no sense. The hotel looks good and have good bar and the pool. The room are cleaned. The area where is settled offer few restaurants and none a part runner and considering the price is batter to stay in...

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Helpful?
Thank strux79
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, First of all, I would like to thank you for such a constructive and detailed feedback about your recent stay at the Crowne Plaza London Docklands. I greatly appreciate you taking the time to bring these matters to our attention and apologize for any inconvenience this may have caused you. I will investigate what happen and I will...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Region: United Kingdom > England > London > East End / East London
Price Range: $185 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Hotel Style:
#31 Green Hotel in London
#164 Family Hotel in London
#198 Business Hotel in London
#227 Luxury Hotel in London
#244 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London - Docklands staff and other travellers.
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Questions? Get answers from Crowne Plaza London - Docklands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms with waterfront views, peaceful, spacious and comfortable.”
 of 5 bubbles joannan625, 19 Mar 2017 | Read review
“Ask for a river view.”
 of 5 bubbles RaeCX, 22 Feb 2017 | Read review
“Even room numbers have better view.”
 of 5 bubbles Y8837RSmaxk, 26 Jan 2017 | Read review
“If you want a view let them know up front”
 of 5 bubbles clamrj, 26 Jan 2017 | Read review
“Ask for a room with a view or you will end up looking at a car park!!”
 of 5 bubbles Tigermoth29, 19 Jan 2017 | Read review
5 of 5