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Malmaison London

1,625 reviews
#216 of 1,081 Hotels in London
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Traveller (488)
Room & Suite (214)
Dining (75)
Overview
  • Excellent52%
  • Very good30%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,625)Write a Review
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Show reviews that mention
All reviewscharterhouse squarebarbican tube stationsmithfield marketquiet squareclub roomlovely hotelst paulsmini barbuilding workwalk in showerstandard roomreception staffcooked breakfastgreat showercoffee machinecomfy bedfantastic stay
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1 - 5 of 1,570 reviews
Reviewed 2 days ago

I wrote a large review of the Malmaison last July 2017 with my main points being that the hotel is in a great location, the rooms are nice, but there was a lot of noise in the morning. I'm happy to say that the noise...More

1  Thank DeanChew
Response from Stephanie S, General Manager at Malmaison LondonResponded yesterday

Dear DeanChew Thank you for your feedback, pleased to see that we can act on feedback from our guests. I will certainly let our housekeeping team know. Very sorry that the temperature did not meet your expectations, I will certainly take this feedback on board....More

Reviewed 4 days ago

Very nice hotel in a super location for everything. Parking outside the hotel. Rooms of a good size. Restaurant food average. Drinks prices quite high. All staff very helpful. Also choice of excellent French restaurant next door and a Gaucho round the corner.More

1  Thank Frenchfan2014
Response from Stephanie S, General Manager at Malmaison LondonResponded 3 days ago

Dear FrenchFan2014 Thank you so much for your feedback. Glad you enjoy our location and you find the team to be helpful. I will certainly share the feedback with the Chef regarding the food. I am pleased to hear that you are making the most...More

Reviewed 1 week ago via mobile

What a fantastic bartender! Matt was more than an attentive but a massive delight! Thanks so much for all the info, vodka and kind words... thanks so much and please keep doing what you're doing! All the best!More

1  Thank slcatherine
Response from Stephanie S, General Manager at Malmaison LondonResponded 1 week ago

Dear Slcatherine Thank you for taking the time to share your feedback about your Masterclass. I am so pleased to hear That Matt delighted you with his bartender skills, very sweet of you to recognise him in this way. I will make sure to compliment...More

A TripAdvisor Member
11
Reviewed 1 week ago via mobile

Just had a lovely vodka class with Matt! Really lovely experience, with a great couple of cocktails! Lots to learn on vodka!! Matt also knows his gin and tequila if you want some great facts on all of them! Would definitely recommend the class or...More

1  Thank A TripAdvisor Member
Response from Stephanie S, General Manager at Malmaison LondonResponded 1 week ago

Dear Guest Thank you for your feedback. I am pleased you enjoyed your evening with Matt. I will make sure to share your feedback with him. We very much hope to see you down for some more cocktails. Thank you Stephanie - GM

Reviewed 1 week ago

I stayed her for 1 night when in town for business and first impressions were that it was a very nice upmarket hotel with a difference. It has a very quirky and friendly style and atmosphere. The staff are very pleasant and Jayden was particularly...More

2  Thank Barry2014
Response from Stephanie S, General Manager at Malmaison LondonResponded 1 week ago

Dear Barry2014 Thank you so much for your feedback. I am delighted that you were impressed by the quality of our hotel and our amenities, including the toiletries. Glad you enjoyed our rainforest shower too. Disappointed that you found a small niggle on your dressing...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$142 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#161 Luxury Hotel in London
#184 Romantic Hotel in London
#265 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$142 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#161 Luxury Hotel in London
#184 Romantic Hotel in London
#265 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (488)
Room & Suite (214)
Dining (75)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Nearby
Clerkenwell
Owing to its proximity to Smithfield Market – the site
of an ancient meat market which remains in operation
today – Clerkenwell boasts a plethora of globally
renowned restaurants, fabulous local eateries, and
some of London's favorite pubs. This isn't merely a
focal point for all things foodie though. Spend enough
time wondering through the area's maze of streets and
you might become accustomed to the litany of slinky
...More
Questions & Answers
Ask a question
design12018
22 January 2018|
AnswerShow all 8 answers
Response from Stephanie S | Property representative |
Yes it is Walking distance, just a few minutes. Hope to see you soon. Stephanie - GM
0
Votes
design12018
22 January 2018|
AnswerShow all 4 answers
Response from jader08 | Reviewed this property |
Its a short walk from the hotel.
0
Votes
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1234567
Room Tips
"All rooms are the same, higher floors get less noise from the street."
Read review
"Nice view onto Square"
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"Ask to be away from the lifts and on the back of the hotel as the traffic can be noisy but it is london."
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"Ground floor room was not noisy."
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