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Ibis London Excel Docklands

Booking.comUS$64*
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#467 of 1,063 Hotels in London
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Ibis London Excel Docklands
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1,964 Reviews from our TripAdvisor Community

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Showing 1,513: English reviews
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Dunbar, United Kingdom
Reviewed yesterday NEW

Ibis are part of the same chain as Mercure and Novotel and the check-in process is efficient and friendly, with staff using smartphones and tablets to check you in. Room is small and basic, but clean. Bathroom is a pre-facbricated plastic unit slotted into the room, but it is fine. If looking for a place to sleep for a night...

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Helpful?
Thank Dunbarian
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We have used this hotel on a number of occasions and the price is ok the food is good and the staff are really helpful in fact they go over the top to help with whatever you request But .. we were going as two colleagues the rooms are very small the twin beds are virtually a double bed and...

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Thank stevo1232016
About Hotel's Favourite Review
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Raman Julka [General Manager]

Reviewed 4 days ago NEWvia mobile

The speediest check in in history 11/10.. Comfortable ,modern ,clean rooms .. Breakfast ..11 £ ..and u couldn't get a fried egg..🙄 Not a great experience ..and the constant "loudish " music ..ain't sure about Good place to stay ..but not for eating..or hanging about downstairs ..as making a phone call with the background noise is impossible ..thus 3 stars

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Helpful?
Thank Murdo M
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

"Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Raman Julka [General Manager] "

London
Reviewed 6 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank Ken09
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Tamworth
Reviewed 1 week ago via mobile

I have stayed here previously and whilst it is on the budget end it has previously been good. This time there was a not pleasant aroma in the room, having already been down once to change rooms because my room was still been cleaned when I was told it was ready I didn't have time to change again so put...

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Helpful?
Thank J M
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness. Kind regards, Raman Julka [General Manager]

Brighton, United Kingdom
Reviewed 1 week ago

Had to find somebody to check in, room too hot and the air conditioner would not cool it but could heat it, pillow like a rubber ball, had to make sure the window was open and propped by a shoe, bed not great ! breakfast OK.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank rosetta335
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness. Kind regards, Raman Julka [General Manager]

Portsmouth
Reviewed 1 week ago via mobile

I managed to get an excellent rate on this hotel for just a night for a stay when visiting the o2 venue. Because the price was so good, we weren't expecting too much. When we arrived we were simply amazed how good it was. We arrived early and was able to check straight in, which doesn't happen too often in...

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Helpful?
Thank the_critterbug
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Raman Julka [General Manager]

Lowestoft
Reviewed 2 weeks ago

We stayed here for an event at The O2. This is the perfect location for the venue as you have the Emirates Airline which is £4.50 for a single journey which runs until around 9pm. Parking is shared with the hotel next door and is £16 over night. We checked in and found the reception team very friendly and helpful....

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Helpful?
Thank queenextreme
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you for taking the time to write a review about your recent visit to Ibis Hotel London Excel. I am delighted that you enjoyed your stay and we have noted your comments. Kind regards, Raman Julka [General Manager]

Reviewed 2 weeks ago

Came here for a 3 day visit with my teenage son,picked because of its location to the o2. For the price we payed I cannot fault this hotel,it was clean,modern,with really friendly staff. The rooms are small,but there is everything you need,the bathrooms like little fit in pods,but they do the job. This is a budget hotel,so dont be fooled...

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Helpful?
Thank david a
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

"Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Raman Julka[General Manager]"

Macclesfield, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for 1 night whilst visiting the national pet show at the Excel. Hotel is in a fantastic location only a minute walk from the Excel and also the Sunborn yacht hotel that we were visiting for a meal. The hotel is also very close to the emirates skyline. The hotel was clean and modern and the staff very...

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Helpful?
Thank Frankie192
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you for taking the time to write a review about your recent visit to Ibis Hotel London Excel. I am delighted that you enjoyed your stay and we have noted your comments. Kind regards, Raman Julka [General Manager]

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more   less 

Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: $122 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Excel Docklands 3*
Number of rooms: 278
Reservation Options:
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Also Known As:
Accor London Excel
Ibis London
Hotel Style:
#51 Green Hotel in London
#300 Family Hotel in London
#327 Romantic Hotel in London
#340 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Excel Docklands staff and other travellers.
38 questions
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isle of man
Bologna, Italy
Bolton, United Kingdom
over a year ago

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Questions? Get answers from Ibis London Excel Docklands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up is always quieter in large cities like London. But Docklands is less noisy than the city centre.”
Dunbarian, 24 May 2017 | Read review
“Book early for best prices”
queenextreme, 10 May 2017 | Read review
“Keep windows closed unless you want an early rise,so so close to London City Airport”
F2902ZXdavida, 9 May 2017 | Read review
“Not sure..”
Sibely1961, 12 Apr 2017 | Read review
“don't book”
82cab, 6 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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