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03/12/2017 04/12/2017
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    Ibis London Excel Docklands

    9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
    011 44 20 3856 8690
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    03/12/2017 04/12/2017
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    Traveller (338)
    Room & Suite (126)
    Dining (33)
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    Overview
    • Excellent24%
    • Very good44%
    • Average22%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
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    Novotel London ExCeL
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,096)
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    1 - 5 of 1,622 reviews

    Reviewed 6 days ago via mobile

    Appalling behaviour by hotel management be aware if booking this hotel at a busy time I was booked into this hotel as part of a group for the London vet show at the excel centre nearby we had a booking for two nights including breakfast...More

    Thank Dosullivann
    Response from ibisexcel, General Manager at Ibis London Excel DocklandsResponded yesterday

    I am really sorry to hear that your stay was not up to expectations. Kind regards, Raman Julka [General Manager]

    Hotel's Favourite
    Reviewed 4 weeks ago

    We wanted a budget priced hotel close to the O2 Arena, North Greenwich. Booked the Ibis Excel Docklands. This is a new(ish) hote. The meet and greet, instead of a reception desk, was great and handled quickly and efficiently. The room was clean, room for...More

    1  Thank Methusulah
    Response from ibisexcel, General Manager at Ibis London Excel DocklandsResponded 3 weeks ago

    Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Raman Julka [General Manager]

    Reviewed 1 week ago via mobile

    We stayed here for a change, on our recent trip to London, as we were driving and it is close to the motorway and also has plenty of parking. For the price it’s “ok” and the rooms are what you expect for the money. I...More

    Thank Betty L
    Response from ibisexcel, General Manager at Ibis London Excel DocklandsResponded yesterday

    I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness. Kind regards, Raman Julka [General Manager]

    Reviewed 1 week ago via mobile

    I went to an event at O2 recently and stayed at this hotel. The staff always had smiles on their faces and were very helpful. Room is very clean. Complimentary tea and coffee while you relax in your room ! Breakfast had good variety. Location...More

    Thank Honeylemon7
    Response from ibisexcel, General Manager at Ibis London Excel DocklandsResponded yesterday

    Thank you very much for your review, I am delighted that you enjoyed your visit. I look forward to welcoming you back again soon. Kind regards, Raman Julka [General Manager]

    Reviewed 1 week ago via mobile

    Really enjoyed this hotel but Georg was amazing. He took such good care of us. Always had a smile on his face and kind words. The hotel was very nice and the rooms were great. Love the massage machines by the elevators.

    Thank Beth W
    Response from ibisexcel, General Manager at Ibis London Excel DocklandsResponded yesterday

    Thank you very much for your review, I am delighted that you enjoyed your visit. I look forward to welcoming you back again soon. Kind regards, Raman Julka [General Manager]

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$86 - US$206 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #51 Green Hotel in London
    • #299 Family Hotel in London
    • #326 Romantic Hotel in London
    • #339 Business Hotel in London
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 278
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Priceline, ACCOR, Ctrip TA, Travelocity, Booking.com, Agoda, Hotwire, Evoline ltd, Cancelon, TripOnline SA and HotelQuickly so you can book your Ibis London Excel Docklands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Docklands / Canary Wharf / Isle of Dogs / East End / East London
    • Also Known As
    • Accor London Excel ,
    • Ibis London
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    Traveller (338)
    Room & Suite (126)
    Dining (33)
    Pool & Beach (1)
    Hotel & Grounds (283)
    Bathroom (24)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Jack M
    23 October 2017|
    AnswerShow all 2 answers
    Response from Methusulah | Reviewed this property |
    Just round the corner, five minutes at most
    0
    Votes
    alan p
    14 July 2017|
    Answer
    Response from Katy-LM |
    As far as I know you can't book parking. There's no parking at the hotel itself, instead you park over the road at the Royal Victoria multi-storey. The rate is a flat £15 for 24 hours.
    1
    Vote
    alan p
    14 July 2017|
    AnswerShow all 9 answers
    Response from Helen B | Reviewed this property |
    Hi,the carpark is under the Novetel .Get ticket stamped at Ibis reception then pay at Novetel reception on leaving.
    1
    Vote
    Room Tips
    "They have rooms with a bay view."
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    "ask for a room overlooking the dock"
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    "I always ask nicely for a quiet room when checking in."
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    "Lot's of construction happening nearby but, with the window closed and the room darkening shades we were..."
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