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Ibis London Excel Docklands

9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
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1 room, 2 adults, 0 children
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Close 
  • Emirates Air Line Cable Car - Royal Docks
    0.3 km
  • 3 star hotel
  • Free Wifi
Reviewed yesterday
Handy for the O2 and great value for money
Stayed here with my partner and some friends when we came up to... more
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1,859 Reviews from our TripAdvisor Community

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Showing 1,431: English reviews
Portsmouth, United Kingdom
Reviewed yesterday NEW

Stayed here with my partner and some friends when we came up to watch a gig at the O2. The hotel is very clean and tidy when you enter and the staff are welcoming and efficient. The room was clean and modern and the bed was comfortable. The shower room was perfectly decent and fit for purpose. There is a...

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Helpful?
Thank mrst_eve1976
Northwich, United Kingdom
Reviewed 3 days ago NEW

Stayed here for one night whilst visiting the O2 for the Impractical Jokers tour (which by the way was brilliant). Paid about £50 for the room including breakfast on some advance booking deal. Room was clean, bed was comfy, free wifi - all I could expect for the price. Breakfast was the usual stuff you see at these places -...

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Thank dolphinjames
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear James Many thanks for sharing your experience at ibis London Excel Docklands and for give information about transport and easy access to central London. We really appreciate your comments. I am glad to hear our location was ideal for you and we are looking forward to welcome you back in our hotel. Best Regards Tania Gandarinho

Barnstaple, United Kingdom
Reviewed 1 week ago NEW

A first for us, the Ibis that is, and one to be repeated. It is a budget hotel but you get lots for your money, most notably great (helpful) staff, quirky but stylish rooms and a good location.Very few negatives, but one is that is under the flight path of London City Airport and aircraft noise is an issue. But...

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1Thank thepostie2010
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Guest Many thanks for your kind words and for sharing your good experience with us. It is always good to receive good feedback, specially about our bedrooms and our friendly team. I am glad to hear that you have found a lot good reason to come back to our hotel and we are really looking forward for that. Bets...

Plymouth, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Ibis Hotels
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Thank 112garethf
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Bournemouth, United Kingdom
Reviewed 1 week ago

Greatly positioned for visiting the Excel Centre. Lovely check-in staff. Love the styling of the public areas. Having to use the card for the lift to move when you are checking in with a few bags is a pain but I can understand the reason for it. Nice styling in the room, not a massive room but adequate, very Ikea-ish....

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1Thank Gail T
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Gail We really appreciate your feedback and the constructive comments you shared with us. I am glad to hear you liked our new bedrooms and the public areas and also the service was delivered with our normal high quality. I was disappointed to hear there was a bad smell coming from the air coiling system and you have been...

Reviewed 1 week ago via mobile

Room was lovely the guy on the bar Samuel was great was very busy no one helped him when there was a few members of staff doing nothing Great location very quiet Cable car only a few minutes walk away

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Helpful?
Thank caronjohn17
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear John Thank you for your comments about your stay and for sharing with us. I am sorry to hear that Samuel was busy and there was no help from other colleagues, I can assure that this has been already address to our multi kills team to avoid same situation in the future. We are looking forward to welcome you...

Rugby
Reviewed 1 week ago

Location good, but other than that, this is just a budget hotel, the food is only ok but the staff do try hard. Silly things let this hotel down. I would only go here for one night if working at Excel

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Thank davidrW6577TS
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear David Many thanks for taking the time to share your feedback. Your comments are very important to us. I am glad to hear that my team had tried to give you a stay and service expected, I am sorry to hear that you will not stay with us for more than 1 night. If there is anything I can...

Shropshire, United Kingdom
Reviewed 1 week ago via mobile

Great hotel, location perfect for ExCel and 02 and the Emirates cable car, London City Airport. clean, tidy and excellent value for money. Would highly recommend. Hotel next door also very nice with nice bar and great views.

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1Thank susiesbucketlist2016
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Guest Many thanks for sharing your stay with us, I am glad to hear you have received all you expected during your stay and our location was convenient for you. Your feedback is very important to us and we are looking forward to welcome you back again in ibis London Excel Docklands. Best Regards Tania Gandarinho

Sydney, Australia
Reviewed 1 week ago via mobile

Free And good speed Wifi close to DLR, Canary Wharf and London city airport. Ideal for business travellers or backpackers looking for something reasonable and for a short stay. Good restaurant and groceries nearby.

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Thank KubesKitchen
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Raman Julka

China
Reviewed 2 weeks ago via mobile

Soon as I came in Abdul was very helpful with me very friendly check in not too long not too quick he made sure I knew about the hotel before I entered my room...the room was very clean and tidy I love the area not far from the city

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Thank figeeen
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Many thanks for your positive feedback about your stay at ibis London Excel Docklands. I am glad to hear you had a good stay and this was the ideal place for you. We are looking forward to welcome you back in our hotel. Kind Regards Raman Julka General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more   less 

Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: $93 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Excel Docklands 3*
Number of rooms: 278
Reservation Options:
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Also Known As:
Accor London Excel
Ibis London
Hotel Style:
#48 Green Hotel in London
#300 Family Hotel in London
#327 Romantic Hotel in London
#340 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Excel Docklands staff and other travellers.
32 questions
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Bologna, Italy
Bolton, United Kingdom
over a year ago
Ottawa, Canada
over a year ago

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Questions? Get answers from Ibis London Excel Docklands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another hotel”
 of 5 bubbles 919stuartf, 15 Dec 2016 | Read review
“Best views”
 of 5 bubbles chrisconnor1098, 15 Dec 2016 | Read review
“Ask for a room far away from an elevator”
 of 5 bubbles Peter7777Southampton, 7 Dec 2016 | Read review
“Ask for a top floor ideally with view to the Docklands otherwise they might put you in a room at the bottom floor”
 of 5 bubbles Nikolas_G34, 7 Dec 2016 | Read review
“Ask for car park side room.”
 of 5 bubbles nouveau27, 2 Nov 2016 | Read review
5 of 5