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DoubleTree by Hilton Hotel London ExCeL

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2 Festoon Way Royal Victoria Dock, ExCeL, Newham, London E16 1RH England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Hilton Honors Discount
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US$112
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Free cancellation until 02/12/21
Booking.comUS$124
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel London ExCeL
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#556 of 1,187 hotels in London
Location
Cleanliness
Service
Value
DoubleTree by Hilton London ExCeL, located on the banks of the historic Royal Docks, offers a warm welcome to the bustling East London Docklands. You’ll enjoy our proximity to London City Airport, the ExCeL and ICC London, and the O2. The hotel is located within minutes of Prince Regent Station on the DLR. Stratford, The City, London Bridge, Tower of London and Central London are all just 20-25 minutes away. Stroll along the dock and fly the Emirates Airline to ‘The O2’. Midweek, ride the hotel’s complimentary shuttle to and from Canary Wharf. Relax in a spacious guest room with modern décor, complimentary WiFi, TV and climate control. Upgrade to a deluxe room with floor-to-ceiling views, many with balconies and water views. Our suites on the highest floors offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with a separate lounge and walk-in rainfall showers. Connecting rooms are offered in some rooms, great for families.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
River View
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount
1449Reviews65Q+A100Room tips
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Popular mentions
Adefolake A wrote a review 6 Oct
London, United Kingdom1 contribution
This is the most relaxing enjoyable stay I have spent in a hotel in a few years. Impressed by Customer service, Navid at reception is intuitive , very helpful, hardworking , very attentive. I also ordered room service which was quick and delicious. I stayed 18 to 22 sept. . Check in was smooth and very easy. My room was beautiful with attention to detail. and returned 24 to 27 and was checked in by Giuseppe- very hardworking, friendly yet very courteous, attentive, and went the double extra mile to make my 84 yr old mother and I were very happy and comfortable as I made special requests for my mums birthday. We enjoyed our very comfortable stay in the hotel. oyable relaxing stay. Clean spacious This is the most relaxing enjoyable stay I have spent in a hotel in a few years. Impressed by Customer service, Navid at reception is intuitive , very helpful, hardworking , very attentive. I also ordered room service which was quick and delicious. I stayed 18 to 22 sept. . Check in was smooth and very easy. My room was beautiful with attention to detail. and returned 24 to 27 and was checked in by Giuseppe- very hardworking, friendly yet very courteous, attentive, and went the double extra mile to make my 84 yr old mother and I were very happy and comfortable as I made special requests for my mums birthday. We enjoyed our very comfortable stay in the hotel. Enoyable relaxing stay. Clean spacious rooms.
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Date of stay: September 2021Trip type: Travelled with family
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Rich & Beth wrote a review Aug 2021
Herne Bay, United Kingdom101 contributions31 helpful votes
Hotel's Favourite
We stayed here a few years ago and were blown away by the hotel and it's wonderful staff. Ever since it's been super pricey so have found more affordable accommodation however this visit was extremely good value for money and we didn't hesitate in booking. The beds were exceptionally comfy and together with the air-conditioning and blackout curtains, we all slept very well. The breakfast was first class and the staff were all very attentive. The food in the bar was incredible too which we'd been a little unsure of due to reviews however it was far from "ding meal" standards. Everything was freshly cooked, beautifully presented and so reasonably priced. The atmosphere was very relaxed and the cleanliness was to a very high standard. We asked for an extra hour on top of our checkout time and this was given without a problem. The area itself is very quiet and for our aviation mad son, the occasional low flying aircraft was a dream. I should add that you don't hear any noise in the rooms. The airport is a very short walk away so this hotel, with its free parking, would be an ideal location for those using it. We'd like to send all the staff a very big thank for making our mini break so amazing!
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Date of stay: August 2021Trip type: Travelled with family
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Mark M wrote a review 2 Oct
Nuneaton, United Kingdom102 contributions45 helpful votes
I stayed for two nights during the Business Travel Show at the neighbouring ExCel. Overall the hotel was fine. Check in was smooth and efficient and the room was clean and comfortable with all the amenities you need. The bar was quite busy but one observation was no draught beer available, only bottles. Perhaps a sign of the times or a short term supply issue. Breakfast each morning was of a good standard with a great selection, service of coffee however was quite slow. This is my fourth time staying at the hotel and whilst overall it was good, still some room for improvements.
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Date of stay: October 2021Trip type: Travelled on business
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SProton wrote a review Sep 2021
Wokingham, United Kingdom1 contribution
Sorry but I am 180cm and I do not expect to have my feet hang over the bed when staying at a Hilton Hotel! Could have had a far more superior bed across the street at Premier Inn. Next time we will stay there.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
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Trip type: Travelled on business
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Brian85361 wrote a review Sep 2021
Manchester, United Kingdom272 contributions176 helpful votes
Close to the Excel, I was attending a conference but had to leave the hotel the night before to hunt down a bar with draught beer (they only had Guinness or cider on tap). And even then, after a £15.40 G+T on returning to the hotel, the bar closed around 11. The hotel entrance is the opposite side of the Excel and is not easy to access - the dockside walkway is uneven and you have to walk across the grass to get to the entrance. The alternative is along a road with no footpath or across the carpark. Not great carrying luggage from the DLR station (a good 10 minute walk). I would give it 4 (good) if the bar was stocked and open and the access was more appropriate for public transport
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Date of stay: September 2021
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Trip type: Travelled on business
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PRICE RANGE
US$98 - US$373 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada hotel london docklands, ramada london, london ramada
FORMERLY KNOWN AS
Ramada Hotel and Suites London Docklands
LOCATION
United KingdomEnglandLondonDocklands / Canary Wharf / Isle of Dogs
NUMBER OF ROOMS
287
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Frequently Asked Questions about DoubleTree by Hilton Hotel London ExCeL
Which popular attractions are close to DoubleTree by Hilton Hotel London ExCeL?
Nearby attractions include Brick Lane Music Hall (0.6 km), Locked In A Room (0.8 km), and Thames Barrier Park (0.7 km).
What are some of the property amenities at DoubleTree by Hilton Hotel London ExCeL?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at DoubleTree by Hilton Hotel London ExCeL?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel London ExCeL?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel London ExCeL?
Conveniently located restaurants include La Barrique Wine Bar & Pizzeria, Tapa Tapa, and Zero Sette Restaurant.
Are there opportunities to exercise at DoubleTree by Hilton Hotel London ExCeL?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel London ExCeL?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel London ExCeL offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel London ExCeL?
Many travellers enjoy visiting Tower of London (7.9 km), Old Royal Naval College (4.1 km), and Cutty Sark (4.3 km).
Does DoubleTree by Hilton Hotel London ExCeL have any great views?
Yes, guests often enjoy the harbour view available here.
Is DoubleTree by Hilton Hotel London ExCeL accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.