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DoubleTree by Hilton Hotel London ExCel

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#258 of 1,088 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton Hotel London ExCel
DoubleTree by Hilton Hotel London ExCel
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635 Reviews from our TripAdvisor Community

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Showing 578: English reviews
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Reviewed 3 days ago NEW

Good hotel . Excellent for the excel or if your flying out of City Airport . Its also great if your attending an event at the O2 Arena . Also remember to take your trainers , its a great area to have a good run .

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank chrismH8367HV
Blackpool, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 1 August 2016

This weekend I decided to visit the Olympic park, Emirates cable car ride and booked a room at this hotel. I got a very cheap rates specially available for Hilton HHonours members, booked under that rate. It's just a basic room only. When I arrived - easily reached the hotel, certain hotels only that area - lots of surprises happened!...

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Helpful?
1Thank Prem K
About Hotel's Favourite Review
Michael M, General Manager at DoubleTree by Hilton Hotel London ExCel, responded to this review

Dear Prem K First of all I would like to personally thank you for taking your own time to write such a lovely review of your recent stay. It is always so pleasing to myself and my team when we can surprise our guests with the great value, service and added little extras that can make our guests stay so...

Tadley, United Kingdom
Reviewed 4 days ago NEWvia mobile

We stayed at this hotel due to its location to the Excel centre, about a 5 min walk. Nice view over the Thames. The hotel is close to the London City airport and during the day the planes fly regularly. The noise from this can be heard in the room. Luckily the last plane was about 9.pm so sleep isn't...

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Helpful?
Thank 250Fiona
Luton, United Kingdom
Reviewed 4 days ago NEW

Lovely hotel with views over the river and fantastic location for visits to the ExCel. The rooms were clean and comfortable on the HHonors floor and the staff couldn't do enough. Only snag with this hotel is the price in the bar. £9 for a glass of wine which is only £5 for the same size in the Fox pub...

Review collected in partnership with DoubleTree by Hilton
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Thank Sophie N
South Florida
Reviewed 4 days ago NEWvia mobile

A short walk to Excel Centre. The food was good and the rooms are nice and up to date. About a $70 Uber ride from LHR. About $40 to London. Also train station nearby. Always a line at breakfast at 9 AM. Get there at 8:30.

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1Thank Travelbeat
Studley, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed for one night as I was working in Greenwich. Room on the 5th floor was great. Very modern and clean. Good view of London City Airport. Very easy access and parking was available out front (I understand it is limited and not guaranteed?). All I now need to do is figure out a quicker way across the river...!

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Thank Timothyarnold1983
Athens, Greece
Reviewed 4 days ago NEW

This hotel is a decent hotel. I stayed in a triple room which was way to small for 3 people staying there for 6 nights! The second thing was with the breakfast were if you arrived at a pick time to take your breakfast, we had to wait long queue until we were designated to a table. Thirdly, it was...

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Thank ikalimac
Newcastle upon Tyne, United Kingdom
Reviewed 5 days ago NEWvia mobile

Booked in for 2 nights for the Mcn bike show , expected it to be expensive , but was a bit disappointed to be honest , was told there would be free car parking , had to pay £12 to park my car at the hotel, booked in , room was ok , had a big crack in the window...

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Thank Jamie Y
London, United Kingdom
Reviewed 6 days ago NEW

Our dinner in the hotel restaurant was excellent.The service,specially Peter and Monika were very friendly with excellent service.The reception was very friendly.But the breakfast service was poor.I will recommend this hotel.

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Thank OrhanMetinov
Airdrie, United Kingdom
Reviewed 6 days ago NEW

Great hotel, very good quality and excellent staff. Stayed here for an exhibition at Excel, it is a few minutes walk to the front door so ideal, they have car parking and the quality of the decor and fittings is very good, service was brilliant and staff very friendly, would highly recommend

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Helpful?
Thank stuart w

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A warm welcome to DoubleTree by Hilton, London ExCel. Our warmth of hospitality starts on arrival with our Signature Warm Chocolate Chip Cookie! Situated on the waterfront, our hotel is just 0.5 miles from London City Airport, and less than 5 minutes’ walk to the ExCel Exhibition Centre and the Docklands Light Railway both only 0.3 miles away. Central London is a short 20 minutes away with Tube transport. Our 4-star hotel offers fresh inspired living, with its 260 executive rooms each with free Wi-Fi access, a 40” LED TV and a private ensuite shower room with complimentary toiletries. With an enviable selection of room types, we have the right room type for you. Choose our Executive Standard Rooms, Junior Deluxe Suites or Suite Apartments. Some of the spacious apartments have balconies, with views across the waterfront towards the City. Relax with varied choice of living spaces, and cuisine types available. Choose from our British inspired Grand Café style restaurant with stunning waterfront views and seating for up to 120, the restaurant has a real ‘loft’ appeal that makes it a stunning backdrop to leisurely dining, and in the summer offers waterside seating. Or opt for the refined comfort of the hotels cocktail lounge bar with communal dining spaces, and luxury interiors. The hotel offers a 24hr room service menu as standard. The DoubleTree By Hilton, London Excel offers a full concierge team whom are on hand to assist 24hrs a day to assist with all the details of your visit. Our public areas include a fully functional IT zone for guest use, onsite fitness room with cardio equipment, and complimentary Wi-Fi throughout. For the business traveller we also offer a first come first served basis, shuttle service midweek transporting our guests into the heart of Canary Wharf. The O2 Arena and Canary Wharf are just a 10-minute tube ride away, and closer-by, the ExCel Exhibition Centre is next door to the hotel. DoubleTree by Hilton, the little things mean everything. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London ExCel

Address: 2 Festoon Way | Royal Victoria Dock, Excel, Newham, London E16 1RH, England (Formerly Ramada Hotel and Suites London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $149 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London ExCel 4*
Number of rooms: 260
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Also Known As:
Ramada Hotel London Docklands
Ramada London
London Ramada
Hotel Style:
#192 Luxury Hotel in London
#343 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London ExCel staff and other travellers.
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warwickshire
over a year ago
berkshire
6 months ago
County Wexford, Ireland
8 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel London ExCel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the largest room available”
 of 5 bubbles TJanzen, 11 Feb 2017 | Read review
“If you are a Hilton Honours member you get a room on 5th and 6th floor which offers a nice view of the docks.”
 of 5 bubbles maggiemay65, 30 Jan 2017 | Read review
“Hilton Honours Member Rooms are good”
 of 5 bubbles dalton84, 26 Jan 2017 | Read review
“We were room 425 - which didn't have a view of the docks but (rather disappointingly) of the DLR!”
 of 5 bubbles EdBridges, 23 Jan 2017 | Read review
“Ask for a waters view”
 of 5 bubbles Jimbob1393, 4 Jan 2017 | Read review
5 of 5