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The Bentley London

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#224 of 1,087 Hotels in London
Certificate of Excellence
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The Bentley London
The Bentley London
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722 Reviews from our TripAdvisor Community

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Showing 674: English reviews
Hamilton, Bermuda
Reviewed 1 August 2015 via mobile

We stayed here 2 nights. A very nice hotel in a quiet neighbourhood of London. The staff is very accomodating and willing to go out of their way to be helpful. The rooms are very spacious on lavishly furnished. Some of the woodwork is showing its age, but, all in all, a very pleasant place to stay.

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2Thank BDAHiFlyer
London, United Kingdom
Reviewed 27 July 2015

We recently stayed here for two nights. This hotel is very luxurious in a grand rather than a boutique style. Lovely quiet ,spacious room. Bar is down in the bowels of the hotel, very dark, no one else there but the lonely bar man. Breakfast lovely, toast awful. Served in a dish wrapped in a napkin so toast ends up...

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1Thank VEUVE2013
Darien, Connecticut
Reviewed 22 July 2015 via mobile

The bed is wonderful, but the bathroom fixtures don't work or some don't work well. It's old & ornate. You have to ask every day for a wireless code and For two days I have to go to the concierge and ask to have housekeeping. By 3-4pm the room is still not clean. For the money it's tiresome.

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1Thank Tobyco
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Tobyco Thank you for choosing to stay with us at The Bentley London, and also for taking the time to post the review. Your constructive feedback and the scores you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service...

Cheltenham, United Kingdom
Reviewed 22 July 2015

Stayed at the Bentley London during the weekend and it was a very pleasant experience. Spacious and clean room, very professional and polite staff and the general feeling of the hotel would make us to come back back again. Great hotel with great staff and I would definitely recommend it.

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Helpful?
Thank emmauk2015
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear emma, Thank you very much for giving us your feedback on your experience at The Bentley London. It is always a great pleasure to know that our guests are well-taken care of and to receive good feedback on the service delivered. Making our guests feel at home is extremely important to us, I am delighted that you had an...

Midhurst, United Kingdom
Reviewed 22 July 2015

Great staff, every need catered for. Had some great recommendations for local restaurants. Well trained staff, fantastic bar downstairs, great atmosphere. Nice place to relax. Rooms are roomy and comfortable. Definitely will be back.

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1Thank MLSurrey
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear MLSurrey Thank you very much for your kind review. I was delighted to learn how much you enjoyed your stay with us here at The Bentley London. Your comments are of great value to us & it is so refreshing to know that the team's efforts are recognised by our guests. We are immensely proud of our hotel it...

Auckland New Zealand
Reviewed 20 July 2015 via mobile

This is a great hotel. The room was a good size and the bed very comfortable. The breakfast was very good without being 'over the top'. The staff were happy to make you any type of omelette you wanted which suited my husband. Very handy to transport.

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1Thank Julie057
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Julie Thank you very much for your kind review. I was delighted to learn how much you enjoyed your stay with us here at The Bentley London. Your comments are of great value to us & it is so refreshing to know that the team's efforts are recognised by our guests. We are immensely proud of our hotel it...

Northampton, United Kingdom
Reviewed 19 July 2015 via mobile

Went for afternoon tea which was pleasant enough but very quiet. I have been to The Ritz for tea and that was much more an occasion with pianist, etc. staff were lovely and helpful but the afternoon tea just didn't seem special enough for my special birthday.

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Thank KC2155
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Guest Thank You for your feedback regarding your recent visit to The Bentley for Afternoon Tea. I am delighted to read such a feedback in which every experience which has been mentioned reflects a true example of a perfect hospitality within 5 star hotel. I am also happy to share your positive comments about the customer service that you...

Reviewed 18 July 2015 via mobile

The hotel at first taking all of your attention by amazing royal design , beautiful bathrooms , toiletries and very well trained stuff. I really like the variety of breakfast choices and great afternoon tea. The bad is really comfortable and I really appreciate the possibility of so many different pillow choices and very relaxing beddings. Lovely hotel in a...

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1Thank Lilia A
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Lilia Thank you for your feedback regarding your recent stay at The Bentley. It is always a great pleasure to hear when we get such an inspiring feedback for our splendid product and service. I will certainly vouch for your comments about the hotels location, which is one of its distinctive features.We at The Bentley are all about offering...

Hong Kong, China
Reviewed 16 July 2015 via mobile

We have just stayed 2 nights at The Bentely and our stay was OK. They upgraded us which was a nice gesture. However I don't rate this as a 5* hotel, more a 3 or 4*. The rooms are clean and spacious but looks tiering. Carpet, bed cover ,cushions and sofa looks dirty because they are pretty 'old'. Hard bed....

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Thank Iceprincezzz
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Iceprincezzz Thank you for choosing to stay with us at The Bentley London, and also for taking the time to post the review. Your constructive feedback and the scores you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service...

Birmingham, United Kingdom
Reviewed 15 July 2015

After being shown to lovely comfy seating we had a very nice glass of champagne , followed by a good selection of sandwiches, cakes and scones, which were tempting and tasty. The teapots of good quality which poured with none of the usual dribbles. Our waiter/waitress Larissa & Rahul were cheerful, pleasant and very welcoming, It was a great afternoon...

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Thank Margaret B
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Guest, Thanks for taking the time to post a review of The Bentley London in regards to your Afternoon tea. We at The Bentley are all about offering a luxurious experience to all our guests. I will be sure to pass on your compliments to my team for their outstanding service. We are all very pleased to hear that...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Peridot
Peridot
Cuisines: British, European
1880 at The Bentley Kempinski
1880 at The Bentley Kempinski
Cuisines: French, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 

Additional Information about The Bentley London

Address: 27-33 Harrington Gardens, London SW7 4JX, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $321 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bentley London 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
The Bentley Hotel London
Hilton International London
Hotel Style:
#51 Spa Hotel in London
#89 Business Hotel in London
#167 Luxury Hotel in London
#182 Romantic Hotel in London
#368 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley London staff and other travellers.
4 questions
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Questions? Get answers from The Bentley London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We only stayed for afternoon tea”
 of 5 bubbles mariaalmeida186338, 2 Feb 2017 | Read review
“The better rooms are worth the extra money.”
 of 5 bubbles JJV60, 11 Jan 2017 | Read review
“We stayed on last Saturday night on the 7th floor in room 712 it was so quite no street noise.”
 of 5 bubbles oldheadmichael, 28 Nov 2016 | Read review
“We had the cheapest double and it was still an awesome experience”
 of 5 bubbles joannew2014, 15 Nov 2016 | Read review
“Our room on the 3rd floor was a junior suite with 2 queen beds and was so spacious we were very comfortable during our week's stay.”
  • Loved how spacious the room was!
  • I loved having a sitting area for our morning tea.
 of 5 bubbles RandiEJ2016, 12 Nov 2016 | Read review
5 of 5