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28/01/2018 29/01/2018
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    Novotel London ExCeL

    7 Western Gateway, London E16 1AA, England
    011 44 20 3856 8737
    Hotel website
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    28/01/2018 29/01/2018
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    Traveller (612)
    Room & Suite (237)
    Dining (46)
    • Excellent36%
    • Very good47%
    • Average13%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “custom house” (51 reviews)
    “city airport” (82 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,363)
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    1 - 5 of 1,901 reviews

    Reviewed 6 days ago


    Review collected in partnership with Novotel Hotels
    Thank mrdmarsh
    Response from NovotelLondonExCeL, Guest Quality and Service Team Member at Novotel London ExCeLResponded 5 days ago


    Hotel's Favourite
    Reviewed 5 weeks ago

    Took a while to decide between the Intercontinental & the Novotel whilst popping to the o2 arena. Opted for the Novotel next to the Excel as they offer twin rooms at a far better rate. The hotel is easy to find, nearest station is the...More

    Thank julie77467
    Response from NovotelLondonExCeL, Guest Quality and Service Team Member at Novotel London ExCeLResponded 4 weeks ago

    Hello julie77467, thank you for taking the time to share your detailed review with the TripAdvisor travelers. We are really glad that you decide to choose the Novotel London Excel for your stay, you definitely made the right choice!:) Please come again to enjoy the...More

    Reviewed 1 week ago

    I stayed at this hotel when exhibitions are on and found the overall facilities good. The location is good as it is close to the Excel arena and walking distance to a number of restaurants if you don't want to eat in. The room I...More

    Thank Phil S
    Response from NovotelLondonExCeL, Guest Quality and Service Team Member at Novotel London ExCeLResponded 6 days ago

    Dear Phil S, thank you for taking the time to share your experience at the Novotel London Excel and for choosing our hotel for your business stay. It is a pleasure to know that overall you had a positive stay and you will return to...More

    Reviewed 1 week ago

    Impressed is an understatement! I was wowed from the moment I walked up the grand staircase into the large open concept reception area. I was greeted by some wonderful staff all showcasing contagious smiles. They were eager to help me with any questions I may...More

    Thank KLtravel5
    Response from NovotelLondonExCeL, Guest Quality and Service Team Member at Novotel London ExCeLResponded 1 week ago

    Dear KLtravel5, what an amazing pleasure to read such a remarkable comment about the Novotel London Excel. Firstly let me thank you for sharing such a great review with the TripAdvisor travelers about our hotel. We are thrilled to read that we have exceed you...More

    Reviewed 1 week ago via mobile

    Stayed at the Novotel Excel London Hotel between 24/12-31/12. Very clean hotel , great breakfast, very polite and helpful employees. Specifically my daughter tossed away by mistake her New Years Eve Party Event ticket which was left by our mistake near the dustbin. obviously the...More

    Thank RoullaMoyseos
    Response from NovotelLondonExCeL, Guest Quality and Service Team Member at Novotel London ExCeLResponded 5 days ago

    Dear RoullaMoyseos, firstly we would like to thank you for taking the time to review about your last visit at the Novotel London Excel and for sharing it with the TripAdvisor travelers. We are absolutely thrilled to read such an enthusiastic comment regarding the effort...More

    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Price range
    • US$87 - US$332 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #43 Green Hotel in London
    • #143 Family Hotel in London
    • #197 Luxury Hotel in London
    • #247 Romantic Hotel in London
    • #291 Business Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 257
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Expedia, Orbitz, Booking.com, Agoda, Hotels.com, Ctrip TA, Travelocity, getaroom.com, Priceline, Hotwire, HotelQuickly, Evoline ltd, TripOnline SA and Cancelon so you can book your Novotel London ExCeL reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Docklands / Canary Wharf / Isle of Dogs / East End / East London
    • Also Known As
    • Novotel London Excel Hotel London ,
    • Accor London Excel ,
    • London Novotel
    Add Photo Photos
    Traveller (612)
    Room & Suite (237)
    Dining (46)
    Hotel & Grounds (439)
    Bathroom (42)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Robin B
    12 December 2017|
    AnswerShow all 6 answers
    Response from Lara_Carolina | Reviewed this property |
    Unfortunately, there wasn't a provision of bathtub in our room.
    28 September 2017|
    AnswerShow all 3 answers
    Response from Maya L | Reviewed this property |
    Take DLR from Royal Victoria to Tower Gate. Royal Victoria station is a walking distance from the hotel. Once you get to Tower Gate, go to Tower Hill underground tube station 1 minute walk across the street. Then take circle... More
    27 September 2017|
    AnswerShow all 4 answers
    Response from Deborah S | Reviewed this property |
    his yes same as the other answers, go to the cable cars and you can purchase an all in one ticket if you would like (for the cable cars and the boat) we went as a family 2 adults and 2 children and I believe it was around... More
    Room Tips
    "Experience the Emirates cable car near by!"
    Read review
    "all you need is to ask."
    Read review
    "Superior rooms very nicely appointed"
    Read review
    "Close to the O2 and EXCEL"
    Read review
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