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Crowne Plaza London The City

2,594 reviews
#181 of 1,081 Hotels in London
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Traveller (567)
Room & Suite (464)
Dining (143)
Overview
  • Excellent54%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“the club lounge”(162 reviews)
“black friars”(38 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Reviews (2,594)Write a Review
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1,208
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All reviewsblackfriars stationthe club loungeblack friarspaul's cathedralchicken clubfleet streetihg membertwo double bedstesco expresssouth bankmini bargood sizelondon eyean upgradecovent gardenstandard roombreakfast was excellent
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741 - 745 of 2,242 reviews
Reviewed 10 January 2016

Not happy at all, i booked this hotel because i am an IHG member and i like the service the give, but in this hotel it was something else. In first place i have reserved a smoking room 15 days in advance and on arrival...More

1  Thank yannismalabo
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 12 January 2016

Dear yannismalabo, Thanks you for taking the time to review my hotel, I would of course begin by apologising that your specified room type was not available and that subsequent events added further frustration to your stay. I have addressed these issues with the maintenance...More

Reviewed 8 January 2016

Stayed here in December when down to see Elf the Musical (my Christmas pressie from my son and daughter). Lovely hotel, very clean and tasteful. Staff very friendly and helpful. Good central location.More

Thank madaboutnuts
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 12 January 2016

Dear madaboutnuts, Thank you for taking the time to review my hotel. I was so pleased you choose us for your trip to London to enjoy your Christmas present. If hope that we have the pleasure of welcoming you back again soon. Regards, Damian Hotel...More

Reviewed 6 January 2016

We stayed here over the new year and loved the unusually large rooms for England. The staff is very helpful and polite. Include breakfast in your stay! Alex and the crew provide a full and delicious English breakfast, with terrific service. With the hotel located...More

Thank Matilda-King
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 7 January 2016

Dear Matilda-King, Thank you for taking the time to review my hotel, I was so pleased that you enjoyed your time with us. I will make sure Alex and the breakfast team know that you mentioned them for their great service. I hope we have...More

Reviewed 5 January 2016

Visited here with 2 of my friends for a birthday surprise for one of them! We were offered a different room to what we had booked on our arrival as there was 3 of us and it came with a lovely lounge area which was...More

Thank lifesabeach89
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 6 January 2016

Dear lifesabeach89, Thank you for taking the time to review my hotel I was so pleased to hear all of your positive feedback. If we can be of any further assistance then please do not hesitate to let me know on damian.frewer@ihg.com. Hope to see...More

Reviewed 5 January 2016

Excellent hotel location to spend the New Year Eve as a walking distance towards the Blackfriars bridge to see The New Year Fireworks displays! All staffs were great in a great spirited to make your stays very comfortable! As I spend nearly most years at...More

Thank Vijay R
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 6 January 2016

Dear Vijay R, Thank you for taking the time to review my hotel, I am so glad that you enjoyed your time with us and found the team so welcoming. I hope that we get the opportunity to welcome you back again soon. Warm Regards,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$186 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#142 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$186 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#142 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (567)
Room & Suite (464)
Dining (143)
Pool & Beach (3)
Amenities (13)
Business Centre & Event Rooms (3)
Nearby
City of London
From its ancient past as a Roman trading outpost to
its 21st century status as the wealthiest square mile
in the world, the financial district known simply as
“The City” is one of London's most historic and
fascinating neighbourhoods. Here high rise office
towers such as Norman Foster’s Gherkin mingle with
Roman ruins and architectural marvels from virtually
every era in between, including Christopher Wren's
...More
Questions & Answers
Ask a question
moodyman80
31 July 2017|
AnswerShow all 2 answers
Response from JolieAnnePhoto | Reviewed this property |
I would check the hotel page. I am not sure.
-1
Votes
Carrotp_13
22 July 2017|
AnswerShow all 2 answers
Response from Funlovinfella | Reviewed this property |
In the deluxe you get robes and the bedding is slightly more luxurious. To be honest not much. If you get an executive room you get free breakfast but it is barely a continental. You get a great English breakfast across the... More
2
Votes
Rachel V
4 July 2017|
AnswerShow all 2 answers
Response from FrewerD | Property representative |
Dear Rachel V Our hand held hairdryers are 1800W. Please let me know if you need any further details and we look forward to hearing from you. Regards, Damian
0
Votes
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12345613
Room Tips
"Avoid the first floor."
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"Room 614 has frosted window with no view!"
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"6th floor room for ease of club lounge access"
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"Try the Club rooms"
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